Salon 12 AVEDA

Nice salon, friendly staff & the shoulder massage was a pleasent addition to receiving a good hair cut by Sabrina. I will be returning

Sabrina has been my hair savior! I have never had a stylist who was so detail oriented and able to send me out the door ready for the world (I don’t have to run home and re-​fix my hair!). She is super good at what she does and I have never been happier with my hair. The salon and the staff are all super nice and welcoming. I would recommend this beautiful and comfortable salon and Sabrina to anyone looking for top quality hair!

Sara was so easy to speak with, she got my hair right away! She gave me an amazing cut! It’s always hard to find a salon, let alone a stylist who is down to earth, and understands your needs. As an Aveda salon client since 2009 I have an educated perspective on stylists who come from the Aveda culture. Sara was certainly an Aveda star, I would certainly see her again.

Love Love it here! If I lived out here this would by my go to Salon! I love Alyssa! She gave me suggestions but wasn’t pushy at all. She let me choose and gave me honest advice. I had both hair and makeup done for my brother’s wedding, and coming from Massachusetts I had no clue about anything out here. I followed the previous reviews and glad I did!!! This is a top notch place!!!

I first came to Salon 12 through Groupon two and a half years ago, and have continued going ever since. Alyssa is amazing — she is extremely talented and friendly, and has an obvious passion for hair. I look forward to chatting with her while she uses her skills to make my hair look amazing! Since I have been going for a long time she remembers what works on my hair and what doesn’t, and always has the best suggestions if I’m not sure what to do. I love the entire salon and all the stylists are extremely friendly. I can’t imagine going to another place, and recommend everyone go here and book an appointment with Alyssa!

Kelli cut and highlighted my hair yesterday. I couldn’t be more pleased. She took a lot of time listening and really trying to determine what I was wanting with both my highlights and cut. She is sweet, professional, and skilled. I will definitely be back.

Tom and I love Kellie. Salon 12 is clean, professional and very lively. They seem to have a great following. Kellie always works me with new styles. She is awesome!

I love Salon 12! Grey cuts my hair and she’s fantastic. Everyone in the salon in really nice. They’re great about scheduling and reminding me of my appointments. I found out about Salon 12 because they did my wife’s hair for our wedding. (Reviewed; Megan B., 12/​21/​2011)

Alyssa has been coloring and cutting my hair for a couple years now. We recently went through the process of letting my hair go back to it’s natural color. With Alyssa’s expert assistance, the process was a very natural progression. I received several compliments on how gradually my hair was changing. Now all the colored hair has been cut off and I’m back to my natural salt and pepper. It looks great! Besides being a talented hairdresser, Alyssa is always warm and fun to visit.

I came to Salon 12 looking for wedding hair and makeup services. I was also looking for a new «home» salon. My first appointment was with Alyssa for a cut. My hair was in bad shape. Lol. She showed me several different styles on her iPad to get a better idea of what I wanted. She did such a wonderful job! My hair felt so healthy when she was done, and best of all, finally started growing again. Alyssa also did a color with highlights for me. Loved it! The whole experience there was fantastic. I was greeted kindly when I walked in, offered a beverage, everyone I had contact with was very friendly and professional.
After such a great experience, I decided to choose them for my wedding day hair and makeup. I went for my initial «trial» appointment. Alyssa did my hair and Sarah did my make up. They are both so talented. Alyssa did a wonderful job with a half-​updo, incorporating a headband. I loved it. Sarah listened to how I usually did my makeup and the look I was going for. She applied my makeup, spending most of the time on my eyes. I asked for a few changes, which she made immediately. Et voila! Just what I wanted!
On my wedding day, all I wanted to do was wake up, take a relaxing bath, get my hair and make up done, go to the church, get dressed, get married. And that’s exactly what I did! I brought my 10 year old daughter with me for hair and 10-​year-​old appropriate make-​up. Alyssa did my hair and Sarah did my make-​up and my daughter’s hair and make-​up. I was so happy to see the look on my daughter’s face when she was being done up. I could tell she felt like a princess. Made me a little teary-​eyed when I saw that look.
We both left the salon with perfect hair and make-​up. Our hair doesn’t normally hold a curl. It did on the wedding day — all day. My make-​up was fresh and needed no touching up the entire day.
So, I got my wish. A worry/​stress-​free morning. My daughter and I had a wonderful, pampered morning at Salon 12. And then we got married to the most wonderful husband/​step-​father in the world. He started to cry when he saw us walking down the aisle. He kept telling us both how beautiful we looked. It was perfect.

I had a nightmare experience at salon12 on two different occasions. After going to Ali in the past and always loving my hair, I decided to go to salon 12 after moving out of the area for my upcoming Sonoma county wedding. Ali was not available so I was scheduled with two other stylists that I was not familiar with. The first time I came in to get my hair highlighted I was scheduled with Kelly and I asked for warm low lights. My hair turned out a very grey ash color which I hoped would fade over time. I was nervous because my wedding was in two months and I did not want grey hair! I figured she didn’t know much about color due to being new, and just made an honest mistake which is understandable and forgivable. I was then scheduled with Grey for my wedding trial. I was assured that she was the best and does most of the wedding services for the salon. I came in on the day of my trial with pictures and ready for a color fix hopeful that she could return my natural blonde in time for the wedding which at this point was in two weeks. I feel that Grey did not listen to me when I told her and showed her pictures of my desired color and hair style. I told her repeatedly that I don’t usually wear makeup and I wanted it to be minimal. My hair color looked ashy grey-​green, my hairstyle fell out 20 minutes after I left the salon, and the make up she applied was hideous. I am a very fair skinned blonde and she attempted to draw on dark brown eyebrows that were bushy and looked like a man. I felt ugly, looked nothing like myself, and was quite worried about getting my hair color fixed in time for the big day! My fiancée barely recognized me when I saw him after the appointment, and he agreed that I looked a bit like a drag queen! I sent pictures to all of my bridesmaids who were polite enough to only say that I did not look like me. My mom who was also a client at salon 12 for years, helped me to find another stylist to fix my hair elsewhere and was appalled at how I looked and how much I paid for the trial and awful color job. The cost of this fiasco? Over $ 400 just at salon 12. I was able to get the color right with an experienced stylist elsewhere and my hair and make up beautifully done on my big day with someone who actually listened to my requests and respected my wishes to have natural looking makeup. The cost was also a quarter of what salon 12 charges for wedding services. I will never refer anyone to Salon 12 for wedding services as they are one of the highest priced salons in the area, but do not back their prices with quality work. All I can say is I’m thankful for having a trial because I would have been extremely disappointed with how I looked without one! Save yourself time, money, and stress and book your wedding services elsewhere.
After reading salon 12’s response to my review, I found several points that they made to be very upsetting in that they were just not true. I never had a haircut from either Kelly or Grey. I paid exactly 460 $ for the wedding trial, not including the prior visit with Kelly. I did not «love» my hair at all. I can admit that the hairstyle I chose, the waterfall braid, was not a good choice for longevity. If that was the only problem, there would not have been a problem! The main issue I had was my hair color on both occasions. The color was BAD, greyish green and ashy. I specifically asked both times for warmer lighter blonde. I spent most of the following two weeks trying my best to wash the ash out of my hair as naturally as possible so as not to further damage my hair under the guidance of a color specialist. I then spent hours and lots more money getting the color corrected the day of my wedding rehearsal. The last thing I needed was the stress of having ruined hair in the days leading up to my wedding. The last place I was going to go back to was the place that ruined my hair!
My make up was not at all natural and for salon 12 to say that it was natural is just ridiculous because it’s really up to the customer to decide what is natural. Everyone who saw my makeup was appalled and said it did not even resemble me so that is all that needs to be said about that.
I waited a while to write my review because I needed time to collect my thoughts and feelings about the whole experience so that I could write a tactful review.
I understand that Salon 12 does not want bad reviews and feels the need to defend their reputation and quality of services, but to call me a liar and to make up claims about offering refunds is just unprofessional. Blaming the customer for being unhappy with their experience is bad business. The bottom line is my hair color was undeniably ruined two weeks before my wedding, and I was extremely unhappy with my experience at Salon 12. Consumers have the right to express their dissatisfaction online, and I’m sorry Salon 12 found this so offensive that they felt it necessary to blame it on the customer in order to save face.

This is a great place. I came here to have my makeup and hair done for a family wedding. I had Sarah as my stylist for hair and makeup and she is awesome. We hit it off right away which was nice since we were going to spend the next two hours together. I showed her what I wanted and told her how I like my makeup and told her to go for it. And she did and it was amazing. Now I know how to do my own hair and makeup but who doesn’t like to get pampered before an event? I sure do and I am so glad I chose this place. I will let the pictures speak for themselves but Sarah is pretty kick A double S. I will be back.

Salon 12 was probably the best decision when it came to my wedding! The prices were a little lower then most wedding service places and they did not charge traveling to go to my house in Santa Rosa. We have about 8 services and they sent 3 people to work, 2 hair and 1 makeup. They made a schedule of all the services and it was all very organized. I loved my hair and makeup, and my girls updos all turned out great and they all loved them! I now go to the salon for everything. They did my cut and highlights for the wedding and they where beautiful. They really take there time and make sure everything is perfect. The only frustrating thing I occurred was scheduling appointments was pretty tough. Make sure to schedule hair, highlights, or any previews atleast a month in advance. But if anything they work with you, Sabrina actually stayed till 8:30 at night to do my highlights before the wedding because I was so busy. There great!

I got my hair done by Allysa Drew today. It was my first time getting highlights done, so I didn’t know exactly what I wanted. Alyssa was such a sweetheart– super patient and had great suggestions. She busted out the ipad and showed me a bunch of different pics to see what I might like. I picked out a few different photos that looked nice to me. She took the best of both styles and did her creative thing. (I ended up getting partial highlights, a gloss, and a bang trim.)
Seriously I could not be happier, my hair turned out great.

I have gone to Sarah for years and can confidently say she does an EXCELLENT job. She is precise, always listens to my concerns and ideas, and is always pleasant.
I have had other family members see Sarah, and a couple of the other stylists within Salon 12, and we have yet to have a bad experience. Everyone there seems to be well trained and very capable– even the «new talent» stylists are great.
My only complaint about Salon 12 is that they are only open one day on the weekend and it’s hard to get in for a 5pm or later cut.

First off, I have never been to this salon but I wanted to try it since there were some really good reviews. I’m growing out my hair and try to get a trim every 4 – 6 weeks. Since I get frequent cuts, I try to get the best deals to save some money. One way I do this is looking on Groupon, Unilocal Deals and living social.
So I called the salon to make an appointment. I told the girl who answered that I had a groupon. She was really nice until I told her I had a groupon, her attitude changed immediately. She pretty much told me that they groupon deal was for their «new talent» stylist so that she could build up her clientele and she didn’t have an available appointment for about 3 – 4 weeks. I understood that but no where on the groupon did it say it was for just that person. Plus, I’ve read reviews saying that other stylist have honored the groupon deal. Also the groupon is for $ 29 when the cuts are normally $ 60. I went on their website and the new talent price is $ 35. So, I would be saving $ 5 and have to wait 3 – 4 weeks? Seems pretty ridiculous to me. I also don’t appreciate the way I was spoken to. I deserve to be treated like any other customer wether I purchased a groupon or not.

I bought a Groupon deal and called right after buying it in hopes I could get an appointment within the next 4 days. I was offered one that very night-​perfect timing.
My stylist was Sabrina. She was nothing short of awesome. She was very easy to talk to which immediately made me more comfortable. She gave a wonderful scalp massage and even plucked my eyebrows for me before the cut. I also was treated to a Keratin treatment.
My cut is great, exactly what I asked for after we talked about it. She didn’t take too much off the length and her styling at the end was beautiful.
I would for sure recommend this salon. Sabrina first and foremost. I will be a repeat customer.

I get a few brazilian blowouts every year. I love what it does and how great my hair feels and manageable it becomes.
I purchased a groupon with Sabrina this week and went to her for a keratin treatment. LOVE IT! She has an amazing attention to detail & I have already received several compliments. I love the treatment & she did a fabulous job with it. I would recommend her to anyone looking for shiny, flat & manageable hair.

Had a great experience here last weekend! Chris could not be nicer! Don’t let his young age fool you; he is quite the skilled artist. He knew exactly what I wanted and got it done perfectly. Loved their products too, everyone around me was complimenting on how nice my hair looked and smelled after the appointment.
Give them a try if you are in town!

I wanted to thank you and all the stylists that helped make me and my friends/​family so beautiful on my wedding day. We had Sarah, Jessica and Alison and they were all fabulous! They did a fantastic job on each and every girl, and were extremely flexible when some of the girls had «changes» or wanted additional services. Their personalities fit right in with the group and made a somewhat overwhelming day less stressful (for me, at least)!
To give you some anecdotal feedback, several of my bridesmaids had not elected to have their makeup done because they’ve had bad experiences in the past. However, once they saw Sarah’s work on the first girl, 3 of them changed their mind and couldn’t stop raging about what an amazing job she did! One of my bridesmaids also told me that I should do my makeup the way Sarah did it more often, a sign that it was flattering but also natural.
My hair was also a huge hit. I am known for my curly, long hair and everyone was noticeably skeptical when I said I wanted to do it back and up. I cannot even tell you how many compliments I received that day on my hair. I am STILL getting compliments when I see friends and family about it, even though it’s been a month! I’ve attached a few photos that my friend took with her fancy camera; I thought you might want them for your website or portfolio or something. If you don’t do anything with them, no worries, but I figured I’d at least pass them along. Please make sure Jessica knows how much she rocks!
And finally, I want to thank you for being so helpful and professional throughout the planning process and up until the day of. I know I threw a couple curve balls (breaking my wrist & having to reschedule my trials, adding services, changing times, etc) and you were always so patient and accommodating. I will recommend Salon 12 to anyone I know that’s getting married in the area.