Safeway

I don’t usually shop here, this review is only for the bakery. I ordered a paw patrol cake for my sons 2^nd birthday and it was DELICIOUS! Best Safeway cake I’ve ever had. I will always come to this one from now on to order cakes. Get the buttercream frosting! It’s sooo good.

This Safeway does not deserve the poor ratings they receive. While they are not the biggest Safeway in Santa Rosa they have everything one should need for trips, nights in and everything in between. The real reason it’s so great is workers like Melo who treat every customer like family and understands people don’t like waiting in line and will often stop whatever she is doing just to help someone out

i come here almost every day bc of the convenience of only being 2 blocks away. though they are smaller than the mendo one, the people working there are very friendly and always remember me. my review is mainly about the deli which can be frustrating bc it is pretty slow almost every time ive gone in but i went in the other day when they were clearly under staffed and overworked and sonora helped me out and was very friendly and patient and still kept everyone in line informed as well as kept a smile on her face even though you could tell that she was struggling to keep up with the line. shes a great employee and she works hard and makes safeway look good!

I live closer to the Bennett Valley Safeway but shop at 4^th Street location because of two outstanding checkers: Heather and Lidia. They always remember me, are helpful, personable, and fun which makes me feel welcome and special.

Great customer service every time we come here. Avoid in the mornings as it is packed due to the Starbucks. Other than that produce is always fresh, staff is always very helpful.

This is the worst Safeway in Santa Rosa! Nothing is ever fresh, I went in to get a sandwich and when I got home there was a fly in it. I called and let them know and they said well come back and I’ll give you a free one. Yea right! Never shopping there again.

Nothing wrong with this Safeway — it’s conveniently located next to the Flamingo hotel, so we made our way over early in the morning for $.50 cheddar-​jalepeno bagels and cheap bananas. The prices on apples were ridiculous, especially for autumn (about $ 1 per apple at the cheapest). I wouldn’t go here to stock up on produce, but for a continental breakfast this place did the trick. ;-)
Clean, well-​stocked, and self-​checkout makes this an easy stop!

This store is located in a perfect spot, however, I no longer stop if I’m in a hurry, I would go in regularly for a breakfast burrito at the deli counter. They may be short staffed? Seems like the deli personnel are too busy stocking and whatnot and sometimes don’t even acknowledge your prescence, probably hope someone else will step up. They’ll be joking around with one another, I’ve had to ask to be help on several occasions, so I just skip it.

Last night I went into get a few items and decided to use the self checkout. I do this all of the time, but have always used my debit card. I had cash and couldn’t find the slot to insert the cash. When I asked the man standing there, supposedly to help out customers, he sneered, «Really??» and shoved his hand in the general direction. OMG! What? So I paid and then, rather than let that type of rudeness just happen, I asked if I could see his name. He turned towards me and said, «Go on. Take a f’ing picture.» I was absolutely stunned. His name was Remon and I told him that he was a very rude man. He said that he wasn’t rude. Okay. Where in this world is that not rude?
So, when I got home, I called the store and asked to speak to the manager. He listened, asked no questions such as my name or phone number and said that he would speak to Remon. That was it. There are choices for getting your groceries in this town. Safeway, get it together. This is not acceptable behavior and truly not what I expect from any store.

Considering she was working alone on a Saturday, she did an excellent job!!! I had 3 Americanos and they were ott and awesome! Thank you! This was one of the few good ones out of so many Starbucks I’ve been to.

I have to say I am suprised when I see this store has 2 stars. I was sure they would have 1. I rarely shop at this awful store, because I leave irritated every time. Today was no exception. Only today, I dumped my bags out inyo the cart and walked out. I will NOT be back. They were so packed. I went to use the self check out. After I am about done, the idiot lady who works there tells me I can’t use my coupons. Even though I have done it before. She just has to help. Apparently she was too lazy. I friggin HATE this store!!!

This is a fairly typical Safeway to me. It’s in a fairly nice shopping centre next to the Flamingo in eastern Santa Rosa (actually eastern central), but the remodel they did when they made it Safeway turned the spot into just another bland characterless Safeway inside and out, a cookie-​cutter corporate marketing scheme. Back when this store was in its original location at the corner of College and 4^th (a neat old early 1960s store with lots of windows and redwood tree growing through an opening in an eave of the roof), at least the actual physical place was nice. We rarely shop at any grocery store like this but occasionally end up here. Choices are limited, prices high, and the whole place has a crude, cheap cookie-​cutter character and feel about it. Bread, meat, and produce are mostly just regular mass-​produced junk with little in the way of organic or local produce or good-​quality meat or bread. As noted, prices aren’t even good generally and we can usually get better stuff for less money at local stores. It just feels wrong to shop at a place like this, as if what you’re buying isn’t even real food.

I have only ever had positive interactions with people at Safeway, but this review is based on the experience I had the other day at the sandwich counter. I went to order a breakfast burrito, as I have at many other safeway locations and the lady at the counter ripped apart frozen egg whites with her hands, instead of nicely chopping them and never asked whether we wanted veggies and was so rude when we requested them. Because the egg whites were frozen, they never got warm even with the oven– so I was left taking out the frozen egg-​whites, gross!
But the staff behind the counter were so rude! There was a gentleman who thought he was in line, but was actually on the wrong side and the young man behind the counter said «SIr just so you know the line starts over there (pointing) as the sign clearly states” — RUDE! I could not believe it. I would have gone off on the guy, but the man just laughed it off and was so kind.
I will definitely be going to the Safeway on Mendocino from now on. Not enough time for rude rude rude!

This store has a very kind and courteous staff. Except in the deli. Where it is not uncommon to wait for five minutes before even being acknowledged. Compared to other Safeway’s in the area, this one is very convenient if you are in East Santa Rosa near Proctor Terrace. But that’s where the good only slightly outweighs the bad. The parking lot is filled with people who come up from the creek. There’s no security like you find at other places. You constantly have to navigate through people panhandling sometimes very aggressively near ATMs. The management at the store does very little to deal with the problem. The parking lot is relatively small, and that is a good thing. Any larger, and there might be real risk of having your car broken into.
The flowers are priced very well. They usually have very great deals here. We bought some poinsettias and they were half the price that they were at Home Depot. Bread selection is adequate, the dairy section is impressive.
I hesitate saying anything negative about the staff, because the staff is very helpful and friendly except in the deli.
The Starbucks counter has free Wi-​Fi.
This is one of the smaller Safeway’s. It used to be a Petrinis 20 years ago.

As far as Safeway’s go. This is one of the better ones. The employees are really friendly. It has a bank in it, which is very convenient. It also has a pretty good selection of beer and wine. The main thing I don’t like is the parking. Because it is at one of the busiest intersections in Santa Rosa, the parking can be hectic. Enter using the western most entrance on 4^th st. Then park in the back! That will help you avoid the parking craziness!

I will be going somewhere else from now on. They do not use cashiers anymore at night. Only self checkout. This is the oposite of great customer service. Very disapointing.

This Safeway is convenient and contains a mini Wells Fargo bank which makes it my favorite Safeway… Plus the bums outside this Safeway are nicer than the crackheads at the Mendocino ave Safeway!

there’s a cashier that needs a huge attitude adjustment Heather S. I highly doubt you’ll read this but your very rude, also another lady that works the self check out, short grey hair wears glasses don’t know her name but she’s pretty nasty and rude as well, seriously why do you still have these in happy people working for your establishment?
Melo is the ONLY nice cashier/​floor lead there.
Please talk to those employees I can’t stand to see them be rude to not only me but other customers.

Typical mid-​size Safeway but I’m off of it for good due to the parking lot being insane. It was designed with absolute 0 thought for pedestrians or bikes, and it’s heavily trafficked by old people that no longer give a fuck and tourists who think that everyone in the world is supposed to cater to them when they’re on vacation.
That and the deli being awful, with just an astounding rate of screwing up orders. They forever don’t notice sale prices and overcharge you, they don’t know the difference between different types of meat and just grab whatever. My personal favorite is asking for a cup of ambrosia salad … and getting potato salad instead. You have to watch them like a hawk the entire time.

For some reason the last two weeks, my life has taken me past this store in my errand running. Figuring it was closer than the Mendo one, I stopped in. I won’t be doing that again any time soon.
1) horrible selection of stuff. They don’t have shreaded parm cheese? Seriously? They have 20 kinds of parm in a triangle, but none pre shredded… wtf?
2) the layout is terrible — it’s hard to navigate and none of it makes sense
3) they build huge displays next to the entry/​exit doors — so there aren’t any hand baskets near the door — you have to go check out by check out looking for one.
4) the place has an over all dingy-​ness to it.
5) no bulk items
6) when you ask for help in this store you get stared at like you are asking a question and are from mars.
7) horrid selection of bread
8) they only carry 2 or 3 kinds of thier brand of canned tomatoes, this is an item that is often 10 for 10 and yet they give the customers no real incentive to buy that many, because they don’t have many different choices available. Dissappointing.
– next time I’ll drive the extra two minutes to either the Calistoga Rd. Store or the Mendo one.