Oilstop Drive Thru Oil Change

I would not recommend this place. I called ahead to check the price and was told $ 45.99. I drove quite a ways to get there and when my oil change was done they told me it was $ 66.30. I asked what the extra fees were and they said all mandatory things, $ 7.99 for a new oil filter, $ 3 waste disposal fee, $ 6.75 for the oil. I will not go back as all the hidden fees, which are standard in an oil change, made the total $ 25 over the quote. I realize they don’t know if your car will need extra oil, but the filter, disposal, aluminum seal etc are all standard and should be included in the price quote. I was mislead. I also had to go back because they did not turn my oil maintenance required light off. SO ANNOYING

Worst oil change and car wash!!!
An extra charge for an oil filter?
The filter cost the same as any other regular one at any auto parts store. Was told battery terminals were clean & was maintenance free. My battery is in the trunk and it was never opened. The car wash that came free was a run through the wash no drying, no wheel cleaning, or vacuuming. When I ask I was told you have to pay it. A $ 45.00 oil change could reach $ 100.00 easy. Never again will I go to any Oil Stop!! EVER !!!

The cost was a bit pricey. Over 50 bucks for the service. I could have opted to go next door for their $ 19.99 special. But I thought I’d give this place a try. I had a coupon for $ 5.00 off however it had expired. I got the usual up sell pitch. They said I needed some overdue maintenance, but I told them my car had just been through a complete tune up a couple months prior. Funny they didn’t know that already since they seemed to know all about my vehicle from the license plate or VIN number. Had to use their electronic «pad» to update my name and address and phone for them. When they checked the oil they allowed a drip of oil to run off the dip stick back onto the engine. They did this at least twice, maybe even three times. I don’t appreciate this over sight since it’s so easy to use a rag at the tip of the stick. The coupon said free car wash but all I got was my windows cleaned… leaving dirt streaks. In my opinion, it’s just another oil change place with very little extra in the outcome. Nice, courteous, people, clean surroundings, but you stay in your car so nothing special really. I went in for new oil and that’s all I got coming out. No Big Whooop.

They are such nice guys very helpful and fast. we didnt have to get out of our truck they offered us drinks (coffee water soda) and welcomed us with a smile very inviting. They let me know and showed me things I needed done and got in there and did such a great job. I got an oil change and transmission flush done Alfredo and fernando and steve did our work and I couldnt be happier. they even gave me a coupon for a free car wash. If you need a place to keep you car running good and service with kindness and a smile this is the place. thanks guys keep up the good work :)
Kimberly & joel

Great friendly service, a young man immediately asked if I needed anything and genuinely smiled the whole time. They made sure i knew exactly what was being done and they would show me the new filter before putting it in. They also offered me additional service but did not press the matter when I declined. I will definitely return here.

Did the job nicely. Did try upswell you quite a bit. But what do you expect? They did a great job and lubricated my Squeeky doors even free of charge.
Broom broom!

Great service! Professional, nice and efficient. Love it!

Excellent service. Surprising never had to leave my car gave me a cuppa coffee. Walked me through every step as they were working with my car, my baby. I would write highly recommend this place.

This place is great! Quick, friendly and com isn’t– everything you want when you have to get your oil changed. They offered my dog a great because he barking at all the action which completely did the trick and hot cider while you wait which was perfect for the fall day.

Well, since i never had my chance to see the «Green Tech» of Santa Rosa, (my prior review), i decided to go to Oilstop Drive Thru. And i can definitely say that i am happy, yes, HAP-​PAY!!! that i did.
I thought it would be the same as any oil changing place where you have to sit in the lobby. The mechanic takes your keys, and you sit there having to endure some kind of reality t.v. show. Or you have another customer trying to make small talk while waiting.
I came armed and equipped with my iPhone, and books, because i absolutely ABHOR small talk and chit-​chat. If there’s one thing that makes me fall down in convulsions of disgust, is when someone who’s bored and doesn’t a flying fig about you, asks: «So what do you do for a living?»
Well, I’m off work, — thank gawd — and i don’t want to even think about it, let alone talk about it.
This place is ideal for introverts like myself. You sit in the car, unless you have to use the porcelain palace. The staff is very professional, polite as hell, and yeah, you’re going to be offered different items while you’re sitting there that’s okay. Hell, all you have to do is say «no, i’m much obliged» and enjoy the great service.
I noticed a few reviews of folks who were OFFENDED by the up-​selling. Well, at least these folks install what they sell you. I went to a JiffyLube down in Redwood City, CA (DeadWood City), and was sold an air filter, while having an oil change? Those young bone heads were so busy yacking in the back, that they took out the oil but forgot to replenish it, AND never installed the air filter! They did.
I knew something wasn’t right because they were talking too much. I mean, like waaaay too much. I checked the dipstick and the filter? That oil reservoir was drier than a Yak fart. The stick came up clean and shiny. The air filter was — well, it was the same damn filthy air filter I drove in with. So there.
OilStop honored my coupon, even after i gave it to them later. I could tell he wasn’t «thrilled»?, but he did it anyway. And I truly appreciated that.
So folks, if you’re in town, and looking for a great oil change, and very professional service, this is the place. The mechanics are older, mature, and come to work sober.
And don’t mind the customers complaining about the up-​sell. I mean really? some folks will complain if they were hung with new rope.
By the time i drove out of there, i was happier than a twister in a trailer park. Thank you, OilStop, i’m much obliged.

Nice oil change while waiting in my car. BUT refused to honor their own coupon. The one available right here on Unilocal. I had asked the attendant if it was valid for my service and he said, «yes, I was going to offer you this paper coupon, it’s the same.»
At the time of payment, they claimed they didn’t know I had one. So what was that piece of paper for then?
You have no idea how much I needed that tiny little $ 10 break and your refusal to allow it has lost you a customer for life. I will NEVER go back.

The people were so nice and friendly here and it was pretty fast too. No line when we pulled up the first thing they asked was what would you like to drink they had coffee apple cider tea and hot chocolate. Another thing I like is the people didn’t try and sell you anything they did their work and they did it good.

I am never coming back here! Other reviews said that this place didn’t try and sell additional services, BS! They tried selling me no less than 6. In addition, they charged extra for the oil filter because my truck is a diesel. I have driven a diesel truck for over 15 years and am used to paying for extra quarts of oil, but never full cost for the oil filter on top of the base service, nor did they tell me this up front.

Ok so I’m going to start off by saying that this was my first time needing to get my car serviced outside from taking it to the dealership and I was nervous that they were going to take advantage of me (because I know little to nothing about cars. Oops). I was low on money and my fiancé recommended I give the Oilstop a try. I was very due for an oil change, like 10k miles overdue, and needing to get new air filters.
The men who work here are beyond nice, friendly, attentive, polite, time conscious, and professional. I didn’t feel pressured at all. I forgot my $ 10 off coupon at home and they redeemed it any way.
I will be returning to this oil stop in the future and do recommend this establishment to anyone!

You stay in your car to be captive while they try to nickel and dime you for things that may be needed and things that aren’t. Went in for oil change with $ 10 coupon. Spent $ 62 for an air filter and oil change. Still looking for a good place to get my truck serviced.

Amazing service. I took my car on a Saturday and there was no waiting. The guy had me pull into the garage and the first thing he offered me was a drink. They take care of my car and didn’t force any thing on me… Like the dealership does. I’m a very satisfied customer and I will definitely be returning

Let me begin by saying WOW.
I have never in my life been so pleased with the level of service when getting my oil changed. I’ve never been to a drive thru oil changing service so this was a first for me and I loved it!
I arrived and there were 2 cars ahead of me but the attendant promptly greeted me and had me pull into the garage. (You stay in the car throughout the process with your window rolled down). He then asked what type of services I’d like to have done, asked me if I would like a beverage and began taking my information. Extremely polite saying «Miss» and «thank you» with every question.
I waited for maybe 10 minutes and then he had me pull forward. The next attendant (also very friendly and helpful) who would service the car greeted me and again asked me if I would like a beverage. He began telling/​showing me step by step what he was doing.
I found them to be very honest, when told about different oil options I asked if the more expensive option was best. They told me the lesser priced one would work just as well. I did end up getting a few add ons (my car REALLY needed it) but they weren’t at all pushy with their suggestions. In addition to the services I paid for they also oiled my door hinges, checked my tires/​added air, and even washed my windows!!! All without me asking. The gentlemen who washed my windows even asked me if they were clean enough for me! They also honored my $ 10.00 discount from their Unilocal coupon.
All in all they have definitely gained a repeat customer, I will no longer be putting off my oil changes until I feel as if my engine is about to blow.
I will say this, be sure to bring a book, magazine, phone whatever floats your boat because you will be in the car until they are done. Just don’t make calls while you are waiting because they will be asking you continuous questions and you don’t want to slow down the process.
They do accept tips, yes, I’m serious, you may actually have the urge to tip these guys!

What a scam. They try to sell you everything and the kitchen sink. You can get a $ 300 oil change on a brand new electric car here. If you don’t buy the crap they are selling for extra they get mad. They once put expensive synthetic oil in my radiator. YES, my radiator! So I don’t buy extras as its too confusing for them and things my car does not require. Today though, I asked how much, they told me. Then I went to pay and use the Unilocal $ 10 off now coupon. They refused it and said it was already included. Same price I always pay, no $ 10 off. Do they think we are stupid? Should have been done with them years ago, now it’s final!

These guys seemed honest and thorough. They informed me that whomever did my last oil change left my air filter clips unclipped and unattached to the air box (thanks shitty ass pennzoil for doing that and Rockets Auto for not noticing it) that’s why I switched places again.
It’s difficult around here to find decent/​honest people to work on your car. Hopefully I’ve found the place for my oil changing needs.
Thanks fellas!

$ 70 oil change, but that’s what they charge every time at any Oilstop I go to. I also have a 2008 Honda Civic Hybrid, so it takes the more expensive type of oil. Otherwise you could walk out with a $ 30 — $ 40 oil change.
The reason why I’m reviewing this particular Oilstop is because of their service. This took me only 15 — 20 minutes and they were honest and told me that I had a scratched up skid plate and a crack on my air filter housing. The people at the other Oilstops never mentioned these things to me. These guys were very thorough and didn’t make me feel pressured into getting more things for my car, even when I probably should change my cabin filter.
TIP: don’t pay for the cabin filter to be changed. It’s easy and you can do it yourself. Save yourself the $ 24.