Caesar’s Tropical Fish Factory Inc

This place is great. I came here just for fish for my sons 10 gallon freshwater tank. Marcus was very helpful, nice, and patient as my son picked out fish. His recommendation of a certain fish to liven up tank was spot on. Do to his help we have a successful little tank.
I went back for possible 55 gallon tank and after Chris informed me of all my options I left with an awesome bio cube 29. I have successfully started a reef aquarium that cycled quickly do to his expertise.
Caesar and Chris have been the best in helping me with my new tank. Most of there information has been spot on. Plus free water testing has been awesome. I have been in there just about every week and they have been great.

I have been to this place twice and both times have not been the best experience. The first time the employees seemed knowledgeable but when my girlfriend asked the lady for help, she rolled her eyes and slowly walked over and we were the only ones there!
The second experience was worse. The man who helped us did not seem to know much about the fish. I was looking for a bushy nose pleco for my tank and he tried to tell me that every type of pleco would reach the size of 16 – 24 inches. A simple google search will prove him completely wrong. He then told me even cories would outgrow my 60 gallon! When I tried to ask a question the employee cut me off assuming he knew what I was going to ask! He answered the completely wrong question but then I realized I could get better info from google so I didn’t bother to ask. Then to end the trip I decided to add on to my school of penguin tetras. So once I got home I was going to acclimate them. I took the first plastic bag off and then I noticed the guy got me a plastic bag with a huge rip in it! Half of the water that was in with my new penguins had spilt on the floor.
Thankfully the penguins seem like they are doing fine. The selection of fish is nice there, but the two times I have been in there the employees have just ruined it for me.

I’ve been into this place several times and it’s always been great. This isn’t a review about the selection or service, but about posted hour accuracy. The Google and Unilocal says Sunday hours are 12 – 5. We planned a trip there after a soccer game today that landed us there at 4 pm. They were closed. The window sign even said 12 – 5 on Sunday. So we were all pretty bummed. Not even a sign saying there was a family emergency… or that they were just slow and got bored… nothing.
An explanation would have prevented this review. We will still go here, but will call first now.

This place has a great selection and the staff seems very knowledgeable. They do offer to test a water sample for free, which is nice.

Caesar’s is a joy to visit– their selection of freshwater and tropical fish is marvelous, and they appear to carry most aquarium necessities.
That said, they really need to train their employees better; their ignorance nearly killed my fish on two separate occasions.
After noticing some fresh growths on my blue betta’s front fins, I approached the girl at the counter and asked what they might be and how I could treat them. She immediately dismissed my concerns as needless worrying. «They’re probably just little warts,» she said. «You know, some humans have freckles and warts and others don’t… It’s the same way with fish.» When asked why these «warts» had appeared suddenly, she just shrugged it away and said that if the fish was still eating, he was probably healthy.
Well, he eventually stopped eating, clamped all his fins, and went into hiding. When I was able to flush him out, I saw that he had developed a pale film over his body and more lesions along his tail. I purchased some Betta Fix but it did nothing.
Finally, I discovered via Google that his symptoms were consistent with fungal infection, so I once more visited Caesar’s to pick up the right medicine. At the counter, I was greeted by a different girl who tried to push Betta Fix, and then another similar product, even though I’d already specifically told her what I believed the problem to be. I insisted on buying a cure for fungus and nothing else, so she recommended a powder by API. It worked wonders; my betta has regained his appetite and his glorious color.
But seriously, Caesar’s… your employees should be a bit more familiar with fish diseases; they ought to be more helpful towards finding a cure than a random Google search!

The people that work here are experienced with fish and very helpful. I am a regular customer and have been coming here for years.

Was traveling in the area and decided to stop by and take a look. Upon entering the building two of the employees were already talking to another customer but still looked over and greeted me as I entered which was definitely a plus. The store is pretty organized but with a limited selection of equipment and less common/​exotic fish. Nevertheless the display tanks looked in pristine condition and all the fish looked healthy.

Good and healthy selection, decent prices, patient staff. More selection for freshwater fish in the $ 7-​$ 15 range please because from what I see it’s either cheap or expensive and I appreciate a good selection of mid grade prices so I’m not breaking.

I avoid this place now. One guy. (may be owner?) is a giant butthole. Husband was looking at a light system ran his hand UNDER LIGHTS No (!) Contact was ever made. This guy jumped down his throat and started raising his voice telling him not to touch the light. My husband tried to tell him he was simple checking to see the heat off put. And the guy just started talking over top of him as if to use him as an example to other customers. We have 7 tanks ranging from 300 gal down to 55 gal. Two of which are salt. and a 1500 gal pond. We wont be back… EVER!!!

Went here last week when our 20-​year-​old goldfish was sick, staying at bottom of tank after a cleaning. One of the employees offered some information and invited me to bring tank water in for a sample, which I did later – free, which is appreciated. Poor old guy didn’t make it, so we came back to Caesar’s later and adopted a few new fish for our tank. Friendly staff, I’m not an expert, but the staff seems knowledgeable and ready to help. So thumbs up for me!

I found this store to be very unfriendly. Several times I went in this store the staff never even blinks an eye when you arrive. The store has great inventory, just needs good people skills. The service dept when they come out they don’t take the time to stay the hour they charge. Also leaving cleaning behind. The service staff seems to be friendly, never the problem.

Lots of educated staff to help you with random questions. Decently priced too. I paid about $ 20 for a new beta fish, food, bowl and rocks. Simple and easy! And I have a new friend too.

Such weird customer service today while checking out.
After a good experience in the back getting the fish, the guy at the cashier was so off-​putting, weird, slow, made me super uncomfortable & regret coming in! The rest of the staff was great just the one weirdo ruining it for everyone. I probably will go elsewhere in the future.

I’m very familiar with this establishment and I have mixed feelings. They have the best selection in the area and depending on which employee you speak with they can be very knowledgeable. However they also have employees that are a walking misinformation campaign. For the average consumer this is difficult to filter.
The selection of fish is impressive but they source their stock from the same few places that everyone else in the area does and if you have ever been to a wholesale supplier it’s clear why fish get so stressed from their habitate to your fish tank. I would really like to see the fish quarantined before being deposited into the fish tanks for sale — this would prevent a lot of the problems for the average purchaser.
All-​in-​all they are a decent outfit but could be a lot better. Make no mistake, they are certainly better than the box stores.
I’ve had experience with staff being extremely friendly and helpful, and experience with staff that are SUPER hostile. I would love to see them relocate to a larger location so they have some additional room for dry goods/​aquariums, and some space for a employees only zen meditation room.

I like this place, went yesterday for the first time.
Greeted with a friendly «hello» by the girls at the counter when we walked in, always nice when you go into a store. At first I was thinking, «is this it? Just tanks and tank stuff?» then I went a little further and saw where they keep all the fish.
They have a freshwater section as well as a salt water section, all the fish were lively, I saw no dead fish floating around.
Let me tell you, I love looking at fishies, I am on of those people who is like a little kid at a fish store, I just want to stand in front of the tanks and watch all the fish and sea creatures swim around… point being I pay a lot of attention to the activity and health.
Every fish/​creature I saw looked healthy and active.
It is pretty clean in the store as well, a couple employees came around and checked on us, seeing if we needed help with anything but not being pushy.
I had only come in for some ghost shrimp for my tank, they have a crap load of ghost shrimp there — and other saltwater and freshwater shrimp. I ended up with the min. to buy of the ghost shrimp (which is 8 at about 20-​something cent each not bad) and then a couple albino glow tetras.
I had a few questions for the staff member that was helping me and he seemed pretty knowledgable. Overheard the staff helping someone else with what sounded like a custom order and they all seemed to be on the ball, knowledgeable and friendly.
All in all a great visit and purchase, the tank/​stand prices were pretty good too.
This is definitely where I am going for my fish and tank needs from now on.

Unless you have a ton of money to throw away don’t use their tank cleaning services. They have the worst customer service around. They serviced my tank 3 times and each time got worse. The last time they killed all my fish. Their employees are rude and unknowledgeable. Buy fish and or use their service at your own risk. You have been warned.