BNC Smog Tires & Brakes

Called at 11:30 to get a pre-​purchase inspection on a Honda Fit we were considering from Craigslist. The took us 45 minutes later and charged $ 99 for the hour long inspection. The Fit had over 150,000 miles but seemed like it drove straight, idled smoothly, shifted fine and handled well. My wife even said, «do we even need an inspection, it seems great!» But there were a couple things that called out for attention and we figured it would justify asking for a lower price by as much as the inspection or find something about it to suggest avoiding the buy …
And we sure did avoid this one! Transmission fluid leaking from multiple spots, brakes poorly adjusted from shade-​tree mechanic install, suspension issues, compression uneven between cylinders, and more. All stuff we couldn’t see without their tools and car lift.
We were disappointed because we’d been looking at so many used cars that we thought we had the one when we really had a dud. But with BNC’s help we avoided a serious and costly mistake.

These guys are the best. Brought our cars here several times for work. Always great on the phone, great in person, great prices. Awesome group!

Great service. Nice people who go the extra mile. The owner, Avid, is a really nice person. This is the only place I will have my oil changed from now on. Definitely a loyal customer for life.

They do a great job with their service. Fast and convenient, usually done with an oil change very quickly. Would recommend.

These guys are effing awesome they squeezed me in on the weekend before Christmas did all my breaks gave me a smokin deal and couldn’t squeeze me in for an oil change but told me to come back and they would hook me up. After calling about twenty mechanics this morning these guys took me in and kicked ass. PS I don’t know what they put in the coffee over there but it’s working

I love taking my vehicles here! I feel that they are very honest and always try to save me money when they can. I mostly come for maintenance (got my car smogged a week ago and took less than 15 minutes on a Saturday!) I have had a few other things done such as alternator replaced and work done on my breaks which another place told me two calipers had to be replaced but when I brought it here, they were able to repair them which saved me money! I live in Windsor but I will continue to come here because it is worth it!

I really, really like this place. I have been a loyal customer for a long time… many years ago my friend recommended them to me. You just can’t beat the prices and the customer service. Bill has always been so nice and there is also a lady that works there. I can’t remember her name, but she is also sweet. I will continue to go here and tell my friends all about it as well.

After calling several different shops to get estimates for new brakes I was happy to call BNC and speak to them; they were able to schedule a same day appointment for me and mentioned that a brake inspection was complimentary, (this isn’t standard for a lot of shops in the area). They recommended only what I needed done and told me how long I could go before replacing other items. I really appreciated their kindness and honesty. Their prices are also very reasonable.

This is definitely my favorite auto shop. I don’t know much about cars but I know their prices are better than any other place I’ve been in Santa Rosa and my car runs beautifully after they fix it. I have felt taken advantage of by several auto shops in the area but I feel like the staff at BNC are always honest with me and try to help explain the problem to me if I want to know how it works. I highly recommend this place.

Great service! Friendly staff! Excellent value!

The price and people are great! Everyone is very friendly and it’s extremely afforable. I think at one point it was $ 15 for an oil change but has since gone up which makes sense. This is just a very small location so it’s hard to find parking and there’s not much room to sit and wait for your car to be worked on. I’d recommend dropping it off for the day if you can. I’ve gotten my oil changed here quite a few times and had the brake pads replaced once.

Just dropped by on a trip to get a slow leak repaired. The staff was great. They took the vehicle very quickly and repaired the tire in very little time, at a very reasonable price. It looks somewhat chaotic but it’s a controlled chaos that works. Kudos.

Very friendly customer service… called in a day before to make an appointment for an oil change and I was in an out of there in little to no time with my appointment. The guy working the front was nice and helpful. Definitely will be coming here for all my future auto needs. And one last great thing– prices are VERY reasonable… didn’t leave feeling my wallet was empty like I have with other places.

BNC is my auto repair shop of choice I started coming to BNC years ago because of a coupon for a great price for an oil change. I have been coming back for all my auto care ever since. What stands out for me starts when you arrive– Michael is super friendly and is an amazing multi-​tasker (and remembers you each time you come in!) Many times I have thought there was something wrong with my car and BNC could easily have agreed with me to make some money for themselves, but often after they have explored my engine, have told me that repair is not needed at this time. I have witnessed this same thing happening numerous times with other customers. To find an auto repair shop you can trust is huge! The prices are always less than other estimates I have gotten. Now both my kids and many of my friends come only to BNC for their auto care.

Ive been a loyal customer of BNC since they first opened. Mike and Avid are friendly and always take good care of me and my car.
Im completely clueless when it comes to auto repairs and they are always more than willing to let me go into the shop and have one of the mechanics actually show me and explain whats going on with my car.
I trust BNC with my car and I recommend them to everyone I know.

I keep meaning to tell you about the experience I had at BNC on Calistoga Road (not the one on Todd Rd.). I went there to get my oil changed, when I was getting my car ready to drive to Colorado back at the end of February.
I told them I was taking a long trip, to frigid weather, asked whether I should change the weight of my oil, etc. They said no, what I was using should be fine.
So, as I was waiting for my car, I was listening to the manager talk to someone on the phone who was inquiring about getting his oil changed. The manager went on, blah blah blah, and then said something like, well, some customers want us to drain all the oil and put in all new oil. I was thinking — who doesn’t want that? Of course you want all new oil and a new filter! Doesn’t that go without saying?
Well, later I looked at my work order, and sure enough, they had put ONE QUART of oil in my car, just TOPPED IT OFF on the old oil, even with everything I told them. And, of course, they charged me the full price. Needless to say, I will never go there again!

They have a place on Calistoga Road near Hwy 12 too.
They always do good work, fast and at a resonable price.
Front Brakes done for 50 each side = 100 plus parts 150 out the door
1 hour and 10 mins…
Thanks again guys!

Best Auto Repair and Oil change shop in Santa Rosa, Bar NONE. Quick, Friendly, and well experienced staff. They even told me my previous «Midas» break job was done improperly and were willing to put that on paper, so I could sue Midas in Small Claims Court for damage… I’m just so glad I found these guys.

Went in for an oil change. Great price! Only $ 28, and it was done in a jiffy! Very friendly staff and great service. Highly recommended :)

Wow! That’s how I’d describe this place in one word. Michael at the front was NOTHING short of friendly and helpful. It’s great to have somebody like that to help you out. While my jeep was getting the oil changed, he was wonderfully talkative and full of energy.
The prices are pretty great too. $ 28 for an oil change, with an extra quart and all my fluids topped off. It’s hard to beat that. Their smog rates are good too, and the labor charge per hour is $ 90– a very fair price when others want upwards of $ 120+
BNC has all of my future business, without a doubt.