Affordable Animal Emergency Clinic

I would recommend the Affordable Animal Emergency Clinic to all of my family, friends, neighbors or anyone who will listen.
I did not have an appointment, but I took a chance that my dog could be seen. I only had a short wait before he was seen. The staff and doctor were great. The costs were what I would call a Blessing.
I relocated from Silicon Valley because of a layoff and the cost of living. The last Vet I used in Silicon Valley cost me $ 250.00 just for the exam, no tests done. I could not imagine if he had to take a blood test or give me medications. I paid $ 250.00 to be told my dog was okay which was great, but $ 250.00 for 5 minute with the Vet?
Today my dog was examined, given a shot and 2 different medications and still did not come close to the $ 250.00 I paid in the South Bay, and able to afford on my limited unemployment check.
The entire staff were so nice and helpful! I was thinking of asking for a application for employment because it looks like a great place to work! AFFORDABLE AND OUTSTANDING CARE ANIMAL EMERGENCY CLINIC IS WHAT THE NAME SHOULD BE!
i read a few of the bad reviews on this sight after I had been there, and I think they are confusing this clinic with some other clinic. There is no way I could give anything but 5 Stars!
I will be back!!!
Karen Doering

Ernie loves Dr. Terrell and all the staff. In fact, I believe he faked being sick at times – JUST to go hang at the vet clinic. He never really got that excited to see me when it was time to go home, so apparently, maybe he was too spoiled. I recently moved out of state and just know that I will not find a vet clinic that has been as awesome, helpful, loving and accommodating as Affordable animal clinic. They are really warm and friendly and I know they undercharged me on so many occasions. As a military reservist in a bind to find a cat sitter while my Ernie needed insulin shots, they gladly opened up the place for my little orphan Ernie. We miss you, Dr. T and all…

I work at VCA Westside Animal Hospital and we had a client call in from their waiting room unhappy with the services and care she was provided… the client did have limited funds and I know that is a big issue with most places but when I called in for records the receptionist Vicky was extremely rude and even though they had prescribed medication she told me they had no records for the exam or medication and it was a controlled substance at that to fax me and that the doctor did only a brief exam «because they had no money to pay them» which were her words… hmm I get that but by law you must have something… I left it at that but soon after called back again asking for what records that they said they didn’t have… I was left on hold for 15 mins and when I hung up and called back she sighed heavily and acted as if I was asking too much by requesting these records… I myself work with clients and staff everyday and clearly you need a new job, because the way your attitude reflects on your business is the most important thing, especially being the first person someone sees or hears and you my dear were very snotty and a poor example of a CSR… I wouldn’t never in a million years go there or recommend this hospital anyone! Remember when you’re the face of the company you should act like it… just saying.

I brought both my dogs in to get estimates on procedures that they needed done because I really needed to have an idea of what I would need to come up with. I thought that there was definitely going to be some sort of catch with the free quote. Sure enough they looked at both my babies and broke down exactly how much it would be for each dog and even letting me know what stuff isnt really neccesary. The vet tech was super sweet and the vet that first looked at them even got on the floor to rub my dogs tummy. They didnt push me to make any decisions or set up any appointments and sure enough I didnt pay a dime.
I went home, thought about it and decided to bring my little dog in for a cleaning and a tooth extraction that clearly needed to come out. I felt so bad leaving him there but the same vet tech that was there the first time made me feel at ease and I was glad she was going to be there. I want to say her name was Lacy. When I called a little earlier than the estimated pick up time to check up on my dog they said he was awake and doing good and I could get him if Id like. I rushed down and got my boy. The lady at the desk was very sweet and accomodating and explained in detail how to give him all his prescriptions. I dont know who did the cleaning but my dogs breath smells great and he seems so much happier without his sore tooth. I will definitely be coming back here for my future pet needs.

My sister and I took her dog in to get spayed. They said no food or drink for 12 hours before surgery. We complied and took her in to get spayed. They said call at 4 to see when you can pick her up.
We called at 4 and they said they did not have time to spay her (never called to say that.) If we wanted to leave her they would spay her the next day.
That means she would be locked in a cage for 48 hours and no food or water.
Their attitude was horrible when we picked her up. My sister took dog home and got her spayed at Redwood Veterinary for 130 no problems.

What a quack!
I took my dog in for a possible foxtail in her eye and this vet barely examined her. Told us that it was just conjunctivitis and put ointment in it. Fast forward 3 days, my dog’s eye is swollen shut and bloody. Took her to a local vet for a second opinion and what do know, she found a large foxtail lodged under the third eyelid and I do mean LARGE.
I should have known better when the so called «affordable» vet barely touched my dog during his mediocre exam. Not only did his incompetence cost me more in the end, it almost cost my dog her eye, let alone the suffering she endured while following this vet’s recommendations.

Absolutely love this vet. The inexpensive prices are wonderful, but it definitely doesn’t mean the care is any less. Weekend availability is perfect!

If I could give zero stars, I would.
I have never had a good experience here and after the second time they burned me, I decided I would never come back.
The rates they charge for procedures, medicines and their unwillingness to help a non-​threatening stray injured kitten that I had brought in (they just put it down) made me lose a little faith in the idea that the people here truly care about animals at all.
Did I mention that the title «affordable» is a bold-​faced lie? I’ve never paid more for the same treatments that the animals I had brought in had done here at any other place I went to in the county.
No compassion, no thank you. Never again.

Vet tech wanted our litter of puppies and insisted on fostering one or otherwise it would die, saying she would give him back to us and we could see him whenever. She would never return our calls and avoided us. Horrible service never going back, she never gave us our one puppy back

I’m so sorry I brought my cat here out of financial struggles. From the moment we walked in the door it felt no good. The two desk gals were unprofessional and seemingly uncaring about their jobs and the animals and people they serve, but I expected a less than great experience considering it’s a clinic. The one thing I did expect from a clinic was reasonable prices which was the only reason I went there, to get reasonably priced care for my cat. They saw us 30 minutes after our appointment time to quickly look him over without checking for anything other than the obvious abscess– not taking his temperature, feeling for other spots or making him or I feel comfortable. He explained that he needed to keep him to drain the abscess, which is what I figured, then he writes up an explanation of $ 447 worth of fees. That is twice as much as I pay at my regular vet where he is in better hands. They told me I could pick him up in 4 hours then called me two hours later and told me they got too busy and couldn’t get to him that he’d have to stay over night and I could pick up him up at 230 the next day. It would be one thing if this place was dirt cheap to pay for such terrible care but they falsely advertise as affordable. Here’s an actual breakdown of their fees vs. montecito vets fees: Sedation at montecito $ 73, sedation at the clinic $ 125. Soft tissue surgery at montecito $ 75, drain and flush abscess at clinic: $ 100, clip and clean wound at monetico $ 17, clinic $ 35. So terrible that they advertise themselves as affordable with such dishonest prices.
Save yourself and your pet the trouble and go to a real veterinary hospital, they will take much better care of you for a much better price.

I had 15 year old pure breed boxer. Yes … She was 15. She was treated for all boxer breed problems which they do get and have. She had a tumor removed, in and out and end of life care by this office. They told me she had about a good 3 years more to live after a major surgery she lived 5 more because of the care and compassion this office has for their clients. They don’t BS you. Tell it as it is. Sad and or what you don’t want to hear they are in this field of medicine for a reason. Thank you for all you have done for me and my family !!!

Worst vet I have ever experienced. Took my dog in for kennel cough which ended up costing me 182 dollars. 2 weeks later the she kept coughing. So i came back to see what we could do and another vet looked at her for 30 seconds and said it probably was not kennel cough but her trachea and that she needed x rays which was another 199 dollars. So i spent 182 for nothing and am left with my dog coughing because i dont have 199 for xrays right now. I asked for doxycycline because i heard thar could help with kennel cough but he refused to give it to me until she got xrays. I am so upset righ and and feel like ive just been robbed of 182 dollars:(

I came here once and had a great experience. The place wasn’t the cleanest, but the staff was friendly, the doctor did a great job. I came back for a second set of shots and while the staff was still friendly, the doctor seemed like a different person. He seemed scared of my pitbull, he wouldn’t touch him, he was acting oddly. I didn’t want to come back but I did to get the last set of shits, and again the doctor was odd, hesitant to touch my dog. I came in recently to get heartworm medication and ask about my dogs recent bout with diarrhea. We had a 7 pm appointment and were seen at 8. The doctor was no longer scared of my dog and did a thorough exam. They asked for a stool sample which I provided the next day. I called everyday after that for over a week to get the results from the stool sample and never heard back. It’s a cheap place but not worth the price you pay.

SImple. Good people.
If you want to pay DOUBLE and get served coffee and watch flat screen TV’s in the waiting room, then this is not your place.
Oh yeah — by the way — its a vet office, not a day spa.
The vets were kind, office staff helpful.
I don’t need some fancy place to prove that my dogs are treated right. I look for consistency, cleanliness and function. This vet has all of that.
Thanks affordable for being awesome, and humble!

Sometimes pet health issues can be a big inconvenience. They can arrive suddenly and force you to act at the drop of a hat. I arrived here late in the day with a bad attitude being turned away by vet who had spent 2 hrs with my dog, diagnosed the problem, and charged me $ 600 to tell me he was unable to finish the job. Affordable Animal EC. Understandably took over where the previous vet left off and finished the job. It was a lesson in patience for me as they kept my dog stable until they were able to get him in for surgery, and they seemed to make good decisions before actually operating. At one point the issue at hand still was not definitive and they asked that I take my dog elsewhere for an ultrasound for a clearer picture. This to me showed integrity. We returned with the ultra sound and they were able to proceed. My dog is recovering now and seems to be doing much better. He had stones in his bladder that he was unable to pass on his own. They were very affordable and helpful.
I will return here in the future. They are not a huge chain vet, and lack some expensive technologies larger vets have. This is a locally owned business that I am proud to support.

I am so sad to see so many bad reviews, but many of them are over a year old, so maybe staff has changed… anyway we have been bringing our dogs here for about 9 years, have tried other vets, and we always come back here. Dr. Terrell isn’t fancy, he’s not a good schmoozer, his office is a bit dated, but he knows animals and he tells you how it is. We have never left feeling like we wish we could do more, and he always is clear that he wants your family member to get better and to come back at no charge until they are. Most recently, my 7 year old dog was vomiting and not eating, and we came back twice at no charge for the office visit (but of course we paid for anymore treatment) to make sure she was getting better.
My only complaint is finding out the hard way that when the techs ask you if you want a nail trim, there is a charge when you check out, so I have shared that complaint with the staff.
I highly recommend… when you are there, you will see hard working people who care about their pets and can’t pay a fortune for good care.

This place is no good. I vowed never to return a couple years ago after one of their vets told me that my dog most likely had cancer (which turned out to be nothing serious. at all)
And now a friend of mine recently went in and also had a horrible experience. Terrible practice and poor customer service. Stay away!

I was wrong. These guys are not fine for regular checkups and shots.
DON’T EVER COME HERE!
Apparently they gave my dog the flea medicine for a dog twice to three times his size. He had a horrible and painful reaction.
When I called to inform them, the receptionist sounded very «ho hum» about the situation, like it happens all the time. And when the vet called me back she immediately offered an exchange AND refund. Which is good… but I didn’t get a sense of any real caring… which is bad. I don’t think she said sorry for the serious amount of pain my dog was in. She also didn’t even care to find out what member of her staff made the mistake.
They have some real performance issues at this place.
I’m calling the California Veterinary Medical Board about this vet. My dog was in A LOT of pain because of a stupid mistake and they didn’t seem to care AT ALL.

I’ve had a few experiences with Affordable in the past few months.
The first one was a rescue dog that needed a distemper test. I got a call from Dr. Terrell later that night asking what the dog looked like. Turns out no one labeled the blood specimen. Another dog in our rescue came back with a positive test result and had to be quarantined. The quarantined dog never came down with Distemper, but mine did and died.
I also scheduled 5 dogs to be spayed and neutered two weeks ahead. When we called the day before, the appointments were not scheduled. Luckily I took notes this time, and could provide exactly who scheduled the appointments, so they ended up putting them on the schedule after talking to the hospital owner.
Just this past week, I took a lab into the hospital to get spayed and receive a health exam. They had to treat her for ear infections. However, they failed to find any indication of even a cold. One day after she left the hospital, another vet diagnosed her with pneumonia. Even if it’s not full blown pneumonia, it would seem that cold symptoms would have been visible.
I am done taking animals to this vet. Even rescue animals deserve better treatment.
If you want healthy animals, find another vet!

Over prices and un-​certified Vet techs. Would you really want your pet to being handled but people who werent trained? «vet techs» acting like doctors and diagnosing animals, this places need to close down. There employees are nasty and rude along with the owner.
I have had friends tell me horror stories about them abusing there dog with tons of unnecessary surgeries to make more money.
The dog died due to all the unnecessary surgeries