Advance Tech Collision

They did an amazing job repairing my Nissan Murano, and went above and beyond to make sure that everything was perfect. I highly recommend this auto body shop over every other shop in town.

I took my Roush heat hood heat extractors to Advance Tech to be prepped and painted. I had heard good things about them from clients and friends, and had had an opportunity to meet the owner and founder Kari. I expected them to do a good job, but when Kari first opened the box to show me the finished product I was blown away. The black finish was flawless and the shine was impeccable! I will be using Advance Tech for any of my automotive paint needs from this point out and will be recommending them to my friends and clients. I have extremely high standards when it comes to paint and they actually exceeded it!!!

Ok… I must be honest I have read and digested all of the reviews via fellow Unilocalers and I must say I agree with and only with those of whom placed a five star rating along with comments. Heres why, I am a Director for a multi billion dollar company and I personally have 350 employees who report directly to me, if I could trade all of my staff for just one of the professionals of whom work here at this location I know I would still feel just as confident that my office would still continue to run smoothly! Each and every time I have had a question or concern about something to do with my car they are prompt and efficient insuring that I am 100% satisfied with the information I had been given. Since day one when I walked through the doors it felt warm as if I was walking into my families own business and not somewhere I had really never stepped foot into before! Thus far my car has only been in there shop a few days and already I have been blown away by there continued diligence on making sure I am happy with whats being done to my car! The General Manager even called me and asked me to come down because she and her team had noticed something abnormal on the rear of my car, mind you the damage was only to the front end so there was no need for them to even be concerned with any other part of the car, however they were because they wanted to make sure I was aware of the issue. I in fact was not aware of the issue at all and I was very happy that they noticed it because I never would have! I went in today to bring in another car that happens to be my little sisters to get a quote to have a little repair done, I was pleased with the fact that the owner herself came out to introduce herself and chat with me. Many companies big or small contain owners in some far away place where they like to be kept hidden to avoid consumer contact and even more so consumer issues and complaints. The owner was warm and kind as she engaged in a wonderful conversation with me explaining that she wanted to meet her newest customer. Now to address some of the comments I’ve seen here today, I normally don’t do this because I always feel to each there own especially regarding personal opinions. However in this case I must because I find a few of the comments to be strange, callus and honestly downright calculated. Again I’ve only been a customer of this shop for a few days and I already feel strongly enough about the shop, its employees and its integrity that I am taking time out of my personal day off to sit and write this review. I find it odd that people would post a review for a situation that supposedly happened years ago, even more so I find it off that the «people» posting things on here don’t even have a complete profile to back up there disgusting and outrageous comments! So I end this in saying I truly hope this review is helpful to anyone who is looking for a great body shop to take there damaged vehicle too. I have entrusted them with my baby and I am 100% confident that they will do just that! Also if you are just looking to meet some amazing people go by there and say hi because I would love for everyone in Sonoma County to see what I see in that you are truly treated like family there! #LoveAdvanceTechToddRoad

This shop is incredible. I brought in my truck for vandalism and they took care of everything. They dealt with the insurance company and all the little details I did not have time for. I was also given a loaner car so I wasn’t without a vehicle while mine was being fixed. Not only did they do an excellent job with the dings and window replacement, but my truck looked brand new after the detailed it, which I didn’t expect. Thank you Kari, Julia, and Augustine for such impeccable service. Shops like this are hard to find these days.

I own a mobile repair business where time is money. On an unfortunate day where one of my customers backed into the side of my van. I was reffed to Advance Tech Collision by one of my good friends. From the moment I walked thru the front door it was a great experience. The whole staff was vary knowledgeable in the field of auto body repair. The best thing about the whole experience was the quality of work and the timely manner that it was executed in. Thanks again to the friendly staff at Advance Tech Collision Todd rd…

I’m a customer from about 10 years ago and I have proof that their work is terrible! My experience was horrible. I had to go back several times within 2 months of them painting my door after finding incomplete work. Thru the years the paint on the door they painted chips if you even look at it too hard!!! It’s chipped and bubbled! No other part of my car is chipped and it’s a 2001.

This place is amazing! They are so professional!!! They care about their customers! My drivers door was damaged from a hit & run. And they fixed my car. They more than just fixed it! They made it look like I just drove it off the dealership all over again. They even fixed a scratch I had on my hood. When I picked up my car, It was clean from the inside and out! It was waxed. My tires looked amazing. All the staff were very helpful and friendly! Thank you so much guys!

I had the opposite experience, which is why I am trying to add some balance with a favorable review. For me, they were polite, sent photos of my car repair in progress via email, the car was ready on time as promised (keep reading, I am Not a shill), and it was nicely detailed inside and out. The only thing that was weird was that I lost my wallet the day I got the estimate — it was legitimately lost for at least a week in a dark spot next to a couch in the waiting room — anyway, they finally found it and when I got it back, all the cards, and the cash, were still in it. I place a high value on ethics — after it being missing a week, they could have easily chucked it – I wasn’t positive I had lost it there — but they were honest. The other reviewers really did a number on this place — maybe they are the shills — but this is an accurate and honest accounting of my experience. I did not need a loaner car, so I cannot comment on that. I notice that neither review says anything negative about the quality of the workmanship. And the reviews are old — I was there in March 2011, and based on my own experience I plan to bring my son’s car there tomorrow.

I bought a groupon for a car detail and had the work done last week. excellent results! my car looks AWESOME — inside and out. Super friendly staff, great customer service.

My spouse ran over a tire and had to have the front end of their Ford Mustang fixed. I made an appointment with this location, as they promised me a loaner car. When my spouse took the car in, they were sent to Enterprise Rent A Car. Not unusual, since many auto body shops provide rental cars free of charge when they run out of their own loaner cars. Well, I got stuck with the rental car bill. Repeated request to the owner, Kari Solem, to make good and reimburse me were ignored. My insurance agent was not very helpful in trying to recoup the rental car money. I would NEVER use this outfit again, ever. NO INTEGRITY!!!

Take your car there at your own risk!!!
First of all, they promised to call to give me a update on the car since I dropped it off on a Friday, but they never called.
I asked if there are any types of rebate on the labor (since many of their competitors offered some sorts of rebate on the labor to reduce the financial stresses on the car owners during the accident such as the deduction from the insurance and the increase on their insurance premium after the accident), they told me that they will look into it, but also never get back to me on it.
Worse of all, when I was on my way to their shop, one of the tire went flat, and i called them to see if I should be to a tire shop to fix the flat first, they told me on the phone to «go ahead and bring the car in, they will take care of it» so I took the car in there, BUT THEY NEVER FIX THE FLAT, and they didn’t tell me about the tire is still flat, instead they pump the tire and never mention that it wasn’t fixed!!! How unethical and irresponsible!!! I have to found out about the flat not being fixed on my own while i was driving on the freeway a week later!!!
Seriously, how does they even stay open for this long. Not to mentioned they have three or four locations… Or that’s how they can open this many locations? By lying to their customers to earned their business???
They claimed that they give updates on Tue and Thur but they never called, I have to call them to find out what exactly they are doing to the car and when it will be ready for pick up. They are a week late from the date that they promised and they call me the same day that they want me to pickup the car. How disorganized!!!
I had my car fixed there back in February and I am still so so pissed about them. Since my insurance have already paid them and everything is already said and done, I can’t get the justice and the compensation that I deserved in any way, so I am telling YOU to be careful with this horrible shop. The negative feelings that I get this the body shop is even worse than the actual accident!!!