Albert F’s

Two days before Christmas, my sister and I enjoyed the usual holiday sales. Many stores were offering reduced prices, including Albert F’s. While it’s rare for me to return an item anywhere, I soon saw that a pair of M. Rena leggings needed to be returned. It was a one-​size-​fits-​all, but felt too tight, and my usual size is a 4. Albert F’s had no sign or other visual comm about their return policy, and my receipt only said, «Please note: All jewelry sales are final.» Tried calling the store for their hours because not listed on the Web site. Called because the drive to Albert F’s would be at least 30 minutes. Because their phone message also didn’t include their hours, I left a message, asking for a return call, adding that I would like to properly return an unworn item. After a week went by and still no return call or anyone answering the phone, I went to the store to find it closed. It was a Tuesday. There was no comm on the door to explain why they were closed or to give their hours. From that point on, I called every couple days, hoping for someone to answer the phone. When I finally got an answer at noon today, I returned to Albert F’s. Greeted the clerk in a cheerful manner, yet received less than a friendly response. After sharing that I’d like to return an unworn item, she said «We do not accept returns on sales items. That’s standard everywhere.» Albert F’s certainly has the right to open or close whenever is convenient for them, but to not take responsibility for courteous communication is an error. While Albert F’s obviously has nice merchandise, I have no desire to give them any more of my time or money.

I have never been treated more rudely in my life. Wonderful location for sure. Fantastic buyer. Love so many things… What a shame for the owners. The woman working July 20 has no idea how to provide true boutique service. Older woman, high style glasses, short gray hair; avoid at all costs. Could have spent a fortune there but instead will shop elsewhere.

Located in the Artist Colony of Seaside, Florida… Albert F’s is a beautiful little shop where you will always be able to find that special something… whether it’s for yourself… or a gift. From the amazing artwork by local artist… to the garden items… to the artisan jewelry… there is always something new at Albert F’s. Jack, the corgi, is the store mascot… always there to welcome you! If you are visiting Seaside… Albert F’s is a not to be missed experience!