The Pedicure Lounge Santa Monica

I left this place unimpressed. I found this place by purchasing a Groupon. I went on a Saturday afternoon and my girlfriend and I were the only ones there. She just got a pedicure and I got a mani pedi. Their polish selection was small. I only had one girl work on me and she seemed to rush through it. Even though I had a mani done and my friend didn’t, I didn’t end much later than her. I didn’t get a chance to get my manicurist’s name but she was Asian. I had to ask her at the end to file down one of my fingernails since it was ragged looking. I feel like it is only good if you need to get in and out quickly and if you want a place that isn’t busy. I think the whole experience only took about 45 minutes. It also is a bit on the pricier side.

The best mani pedi of my life! Friendly service and my nails look great. Will be back for sure!

I have called 5 times and no answer. I have tried to make an appointment and left messages and no one returns my calls. When it was open at 11am I showed up and no one was there. IS this a real establishment? I am doubting that it is not…

I don’t ever write reviews but I love the customer service Lisa provided. Great plus– she’s amazing at doing nails too! The establishment is beautiful, relaxing, and has a great ambience. The massages she gave were the best I’ve had compared to other spas, and it might be because she used a lemon/​olive oil serum that makes your skin feel flawless afterwards. She was so sweet, even when I was THAT customer and messed my toe up as soon as I left out the door, she fixed it right up and was cheerful about it, didn’t make me feel horrible at all. Love Lisa, love the experience, love my pretty nails, ¹⁰⁄₁₀ would go again.

Good and friendly service, pretty clean but disappointed with the blunt instrument they used to pull my cuticle. But she still managed not to hurt me just compromised on the finishes. The other lady was good though, she took her time to get things done not rush a lot.

this place is fantastic! I felt very relaxed — of course, the complimentary white wine helped :) the staff is super sweet, great at what they do, and very careful. my friend and I went for mani/​pedis today and it was perfect. prices are extremely reasonable. this just might be my new favorite nail spot on the westside!

I very rarely write Unilocal reviews, though I use it all the time to find services and restaurants, but I want to recognize the outstanding service I received at The Pedicure Lounge. While in LA for business, I typically treat myself by getting my nails done. I found a Groupon for a lounge pedicure and mini-​manicure for $ 28, the Unilocal reviews were pretty good, and I liked pics of the relaxing atmosphere. Before purchasing the Groupon, I wanted to make sure I could get an appointment. I called a few times on Wednesday evening, but there was no answer. On Thursday morning I sent an email through the website. Having still not making contact, I called again as soon as they opened on Thursday morning (11am) and was told they had responded to my email (don’t know why I didn’t receive it) and they could fit me in at noon. «Great! I’ll be there!» So I bought the Groupon and headed over.
Heaven was my nail technician and she was exactly that! She struck exactly the right balance between making conversation and letting me relax. She has been doing nails for 27 years and her expertise shows. She is meticulous, takes pride in her work, and does an amazing job. I was at the salon for almost 2 hours, which was fine by me. If you are in a rush, this may not be the place for you.
About an hour after leaving the salon, I had to go into a business meeting and changed from my flip flops into close toed heels. I was devastated when hours later I took off my heels and saw that the polish on several toes had gotten smushed and were ruined. So at 5pm on Friday, after all my meetings were complete, I called to see if they could fix my toes. Thankfully they could fit me in and Lisa, the owner, was able to fix the toes in question with no issue. No cost and my toes look amazing again! Thank you so much to the Pedicure Lounge for taking care of me and going above and beyond when my shoes ruined my pedi!

I’ve been to the Pedicure Lounge three times and every time I had a fabulous experience! I love that they use organic oils/​lotions. And Lisa gave me a great cuticle trim/​nail file. My manicures usually don’t last longer than a day without chipping, but when I get them here they’ve lasted over a week. I live an hour away and I’ll make the drive for this mani/​pedi!

Wish I could review their service, but after 4 phone calls that went straight to voice mail and two unreturned messages I gave up. I have a newborn and a 2 year old and don’t have time to chase down a business to take my money. The service I wanted sounded great, but I’ll go elsewhere for my much needed me time.
**just received a call back: they are closed Sunday & Monday, hopefully they update the website/​voice mail with their hours/​days open**

It’s so hard to find a great nail salon. Definitely stoked to have found Lisa’s shop. They are mostly natural/​organic so it doesn’t have that funky“nail salon” smell. The staff is super conversational and even the patrons seem excited to be there. The Luxe Pedicure was one of the best pedicures I’ve ever had and I will definitely be back!

I didn’t realize how bad my manicure was until I walked out the door and got to take a look in the sunlight. Absolutely awful, there’s visible dents in my nails from the crude way my gels were removed, my nails are all ridiculously different in length and shape and the polish job was uneven and rushed.
I’m so disappointed in how my nails look, never again.

I went to the Pedicure Lounge today for the first time and got the mini pedicure ($ 35) the experience was nice. It included a bubbly soak for a few minutes cutting and filing of the nails, briefly filing of the foot, a short rubbing of lotion on the calves and feet, and of course nail polish. It was short and to the point. I’m a bit conflicted as to whether or not this place should receive 3 or 4 stars. If there was an option for 3.5 that would be more like it :) Here’s why.
The Pros:
the place was super cute and the gals working in there are really nice and friendly. I felt like I was catching up with old friends. The nail color selection isn’t super big but they do use high quality nail polish which is definitely a plus. For pedicures you sit on a couch which is pretty comfy.
The Cons:
the couches aren’t specifically made for pedicures if that makes sense. There are no bowls attached to soak your feet in, they actually bring them in from the back which is cool but at the same time odd to me. The pricing for the pedicure is a bit steep in my opinion because my feet soaked in the pool of water for maybe a combined total of like 10 minutes. each foot for like 5 minutes. By the time she went to file my feet, they were pretty much dry. The stool that they have you prop your feet on is flat so it’s not the most comfortable way to position your feet while having them worked on.
They have different levels of pedicure service so I’m assuming that the more you pay the longer and more luxurious the pedicure becomes. So for like spa pedicure that typically costs $ 25 – 30 at an average salon would cost $ 45 at this place. From their website is shows everything that they would do which is the equivalent to the spa pedicure.
I did enjoy the atmosphere and I may go back again. I think it’s cool to experience but unless they get better pedicure furniture (I like the pedi chairs that have the jets in them) I will probably go elsewhere.
They also have a parking lot behind the place which is definitely a plus.

Fast, professional service, fun décor, great music and friendly staff … and candy!!! Lisa did an amazing (did I mention FAST!) job on my nails, which turned out great and prices were definitely reasonable.
So happy for this new mani/​pedi spot — hands down, best gels on the West Side!

I just moved to a place on Pico and am within walking distance of this place so I was really excited to try it since it’s so much nicer than Nancy’s Nails further down the street…
Went in last Friday for a gel manicure and pedicure and I really liked the atmosphere and the girls were really nice. My pedicure turned out awesome and it’s still held up really well, I ended up getting the same brand of polish that matched the gel I picked out.
The gel has already come off completely, not even after a full week. The first day I loved it, and I’m not really rough with my nails; I’ve had OPI gel stay on for a month before, no problem… but this brand is all peeled and chipped off 5 days in. Not too pleased with it so I doubt I’d go back for a manicure since they don’t have OPI gels.
But definitely would go back for a pedicure – such a bummer! I really liked it.

Love the products used here. Super cute salon & great service! Went in for a mani/​pedi yesterday & will definitely be back.

My first time here, and I love this place! With the recent NY times article about the horrendous treatment of nail salon workers, I’ve been looking for a high quality nail salon and this place is top notch. You do pay more but I think the service, quality, and the high-​end products make it so worth it. I love the environment — the couches are really comfortable and the free wifi excellent. The leg/​foot/​hand massage was so relaxing. Would come here again in a heartbeat and request Lisa.
And I almost forgot to mention, my manicure/​pedicure was perfect! The drying time was so short without fans — I think it’s because this place uses quality products from beginning to finish.

They don’t answer their phone and they are not open when they are supposed to be. WTH! I will be requesting a refund from groupon.

I thoroughly enjoyed my first of many visits to «my» new nail place. My toes look beautiful and my gel nails are perfect. It’s a beautiful new salon with a cool sexy feel. I had such a great experience on a personal side. It was like my best friend of 20 years was doing my nails as we «caught up». It should be on the menu «girlfriend experience» and maybe add a confidentiality agreement. I’m their next regular.

It’s with a heavy heart that I leave this review, especially since it’s the establishment’s first. But… someone’s gotta do the dirty work.
I was in town visiting a girlfriend who happened to live right around the corner from The Pedicure Lounge so I figured I’d stop in and give my nails some much needed TLC. The salon felt ‘upscale’ considering the other options in the area and I’m always down to try something new, so in I went. I don’t remember the exact prices, but they were on the higher end, around $ 25/​mani and $ 25/​pedi. For their grand opening, they were offering $ 10 off pedicures so I decided to treat myself and get both.
A small red flag went off in my head when the technician who was about to do my mani teetered out in 5″ Guiseppes & ultra long nails, but I let first impressions slide. Never judge a book by its cover. I don’t even remember what she was struggling with, but it took a good 7 minutes to get the table set up and ready to go. All she really needed to do was put a towel down, but for some reason it took a while.
Now, without getting into crazy amounts of detail, here’s what went wrong:
1) None of my cuticles were properly pushed back or clipped cleanly. I had to request at least 4x for her to go back in and fix something.
2) The one time she did really try to get at a cuticle, she almost drew blood.
3) At least 3 of my nails were filed unevenly.
4) She applied 3 coats of a very sheer pink/​nude, also unevenly. You could still see streaks after the top coat had dried.
5) This entire process was excruciatingly slow. We engaged in awkward conversation about nothing when all I wanted to do was relax.
6) She left her cell phone next to her on the table and it rang/​beeped AT LEAST 5x. It wasn’t on vibrate, it was on full-​volume ringer. She even stopped mid-​manicure to check it once or twice! This is the MOST unprofessional thing I’ve ever experienced… it was only after the 5^th ring that Lisa finally asked to put it in a drawer towards the front of the salon or something.
Hey. I live in New York. You can get away with crummy service if you’ve got a great product. Or great service with a crummy product. But you can’t have both be crummy AND charge more than your competitors.
I waited to see how long my mani would last before I left my final feedback. It’s been 6 days and every single nail is chipped beyond repair. Ha. It’s almost laughable how bad the manicure was from this place.
On the other hand — my pedicure still looks great. Couches weren’t super comfortable, but Lisa was very accommodating and I stayed for a while to let my toes dry completely. Not sure if it’s worth $ 35, but you can definitely take advantage of their grand opening discount. Safe to say, I won’t be back.