Santa Monica Notary & Live Scan

I got my fingerprints live scanned for the CA bar. I called and was able to make an appointment for the same day. Kelly explained the location of the office and where to park for free, which is rare in Santa Monica! When I arrived Kelly was very helpful and professional. I was in and out in 10 minutes. She went through my live scan application and the address of the recipient with me to double check that every thing was correct. It was a seamless and easy experience.
What impressed me the most was when I was out of the country and needed a copy of the Live Scan. I sent an email to the company and I had a pdf version in my inbox within 15 minutes. What a life saver! I would highly recommend using this notary and live scan office as the customer service and professionalism are top notch!

I love writing positive reviews much more than negative… but I have to this time. I called this office to find a notary. The woman who answered the phone recommended that I make an appointment for that morning instead of walking in, which I thought was professional and great. So, she wrote me in for that morning at 10:30 am. I arrived at 10:30, and the office was locked with a standard sign on the door stating, «Will return at 11:00». I called… No answer. I left a voicemail, but no one ever returned my call. It just seemed so odd and unprofessional. I really love supporting small businesses in our community, so this was a total bummer…

I don’t know why some reviewers are being so negative. The service was great, straightforward and the people working there were unusually nice.
Anthony, who did my Live Scan, was very courteous and professional.
The space is hard to find. It’s in a big office building without a sign on the outside, but the experience was as good as one can get, I think.
Thank you–

I call ahead of time to ask how long the procedure takes. they say 15 – 20 minutes for the livescan. I made the appointment, showed up on time. Two different people would cycle back in forth to help me; 20 minutes since arriving we start the actual finger printing. After 2 attempts they tell me that they dont feel comfortable sending in prints as they arent coming through too clearly. They wouldnt put full blame on themself but offered to refund me asap. So, 25 minutes wasted, no livescan done. They recommend i try the Santa Monica Police department.

Do NOT GO HERE FOR INK FINGERPRINTS. My boyfriend and I had a total of 5 cards done all which were rejected. The prints were extremely messy. They also charge $ 35 a card. We found a great place to get our prints redone for $ 15!!! The prints came out great and they were not rejected. Do not waste your money here.

I needed a live scan for work. I have been putting it off until. let’s just say as long as I possibly could. I called at 4 and they went out of their way to squeeze me in at 430. They just asked that I be on time. I got there at 4:28 and had finished my live scan by 4:35 (yea when the guy told me he offered quick friendly service so I timed it). He wasn’t just quick everything was nice and organized, the place was clean and that goes a long way for someone who doesn’t really like their hands being touched by strangers. The guy who did my live scan was Anthony and he was really friendly.

My wife needed a Live Scan as part of an AB1660 filing. We checked the map of Live Scan places in the area. The $ 35 fee was close to double what the other locations in the area charged, but they were the only place that allowed walk-​ins, and we felt the convenience of being able to do the scan on *our* schedule was worth the extra $ 15.
I thought the office looked dicey and definitely un-​corporate.
Anthony was getting ready to leave for the day when we showed up, and he cheerily called his girlfriend, let her know that she had to wait in the car for another 5 minutes because work just showed up.
I would not call Anthony’s demeanor professional, but he *was* competent, friendly, pleasant, nice, cheery, informed, and familiar. He made sure our Live Scan application was correctly filled out before we even got started. He made sure he did his paperwork (computer form filling out) quickly and cleanly. Then he got my wife’s fingerprinting done in the same manner… quickly and cleanly. He let her know everything he was doing before he did it and let her know how long we had left.
We paid with credit card via Square on Anthony’s iPhone.
To sum everything up… even though the place looks dodgy, it’s functional. Anthony is great, smooth, and fast. He double checked everything.

This was the most painless experience ever! Anthony was very polite, fast and efficient.

Anthony is awesome! Not only is he articulate and professional he also gave me some advice on how to proceed with my goals in the healthcare profession. Additionally I was here a year ago with my wife who had to do life scan for her green card, he was as awesome then as he is now. Anthony, I am so sorry it took me so long to write a review.

I went to this place about a month or two ago. I had my live scan (needed live scan and FBI clearance) performed last year with the culver city police department. Apparently when I went, they spelled my last name incorrectly, which almost prevented me from getting my medical licensure in the state of CA. When I discovered the error, I typed out a new form, went back to the Culver City PD and asked them to do it over from scratch. They were reluctant since I refused to pay the 78.00 dollars a second time since it was their error. After some attitude from the female cop she did my finger prints again and issued me a new ATI number. I let 2.5 weeks pass and called the medical board to check and see if my stuff had gone through the DOJ. They said it did not go through for a second time… WTF. Im really unsure as to how the PD can employ such incompetent people. What if I had committed felonies in other states!!! Being under a time crunch, (I needed to get my prints cleared and FBI clearance, etc and having spoken to the medical board about this where i was informed that this happens commonly with police depts) within the next 2 days or have to stop practicing until I could get it done, I went to SM notary. I called on a friday and got a same day appt. I walked in and there was no wait (I had already spent collectively about 4 hours at culver PD). I think the womens name was Christine that helped me. She was very nice and ensured me that this would go through this time… and it did by the following tuesday (3 days later). The office is small and a little outdated for a professional office but the building is old and she got the job done. She was also really personable. It took about 15 – 20 minutes. I had going to the pier area because parking is a pain but the building is about 1 block from the parking structure and since she was so fast i didnt have to pay to park… bonus! I should have started with this place since I took about 4 hours from work to try to get this done at the PD. Additionally, I tried to get this done at the SM PD but there hours were limited and when I showed up for the hours posted online they were not the actual hours they were there!!! Save yourself time and frustration, just go here. I did make an appt for mid day on friday so I cant comment on the wait if you dont. Additionally she gave me 2 copies. Im not sure what people previously were commenting about having to pay extra cause it was the same cost here as at the PD.

These guys are the best. Very helpful and professional, and most importantly, they make sure the job gets done exactly right.
Notary services may seem easy and trivial, these guys know their stuff, taking the time to carefully review all documents and make sure they get it right.

I would agree with the reviewer below that my experience was quite weird. It definitely didn’t strike me as a legit business, and the layout of the rooms was confusing and sketchy. Also, $ 35 per fingerprint card is ridiculous.

In a great location. The receptionist was extremely nice and so was the gentleman who did the fingerprinting. Never thought I would say that it was a pleasant experience.

They tell you fingerprinting costs $ 35 and then DOUBLE the price if you need a copy ($ 70 to be fingerprinted). I told them that was unreasonable and the employee made a McDonalds analogy to try to convince me. I left and went to a place in Culver City (21^st Century Fingerprinting) and paid $ 22 for two copies. Nice try Santa Monica Notary & Live Scan.

I don’t know what people the other reviewers dealt with, but I had a weird experience. I walked into the office, which was small. The guy doing the livescan comes over and then something weird happened. We were walking to the next room to do the livescan, and he placed himself directly behind me, and directed me where to go. It felt really creepy. Like he needed to stand behind me. Then we sat down, and he directed me to play on my phone while he did some work… kinda weird, but I moved on. Then he told me there would be a fee, in addition to the $ 84 I was going to spend, to use a credit card to pay. I asked specifically what the fees would be, and they were never mentioned. Then he never emailed me the receipt that I asked for (they don’t do paper receipts because he scanned it on his Ipad)… It’s hard to convey the vibe of the place, but it was weird and creepy… I’ll never go back to this place.

Never thought that I would write a review for a live scan. But they clearly take pleasure in their jobs, in interacting with and helping others. There was a card on the wall from the City thanking them for their services in assiting the homeless.

Went here to get a live scan. I called in the morning to schedule an appointment for later in the afternoon with no difficulty. They are very professional and efficient. Anthony was great and he made the whole process super easy. I was in and out in practically 20 minutes. The location was pretty convenient too, you can park at any of the promenade’s parking structures and its free for 90 minutes.

They are quick, easy, polite, and professsional. If you go during the day you can park for free in the lot just next door. Kind of hard to find the door — it’s on the west side of the street just north of the city parkig lot. I’ve probably walked by it a hundred times and never noticed there was an office there. (Same side of street as Harvelle’s and West 4^th and Jane.) My results went through immediately to the DOJ and I got what I needed right away. Thankful to them for making this process easy.

This was my first time getting a live scan. I wasn’t sure what to expect, but it turned out to be a great experience. The process was very simple and efficient.
Everyone was very friendly. I definitely reccomend this place. :)

Very professional company. I was traveling on business and needed to deal with some legal matters and the staff were very accommodating.