Resolution Imaging

I found their premises a bit untidy for a medical facility. Also, I’ve asked they twice for forms to submit to my insurance company and they have just ignored me.

What a pleasant, easy experience! I scheduled an MRI with Resolution and they were very helpful with answering my questions over the phone. It was my first MRI and the tech talked me through the whole thing, checking in regularly to let me know how much time was left. Each and every person I interacted with at Resolution was helpful, patient, and kind. I really can’t find a single thing to complain about. Truly, I am wowed by the service here. And they asked for only $ 50 upfront while another imaging company nearby asked for $ 150 (and has a shoddy reputation). I am so glad I pushed my doctor’s office to transfer my referral to Resolution, rather than the other imaging center they initially wanted to send me to. If I ever need imaging again, I know exactly where I will insist on going.

Came herr, short notice, they took me in, even validated my parking beyond usual 30 mins. My tech was great.

Great service from the staff in setting up the appointment and from Walter who conducted the CT Scan. He’s a real personable guy who thoroughly explained the procedure. It was a good experience from beginning to end. I highly recommend Resolution Imaging.

WOW. I’ve never been to any medical office with this level of services.
I had to change my appointment TWICE within the same hour of my scheduled appointment. I was greeted by a nice lady over the phone that helped me re-​schedule both times without any hassle.
Once I got to the center, it was a breeze getting through the paper work and I was led to the room for my MRI right away. The technician came over and told me exactly how long it was going to take and asked what type of music I’d like to listen to during the MRI. He said, «Any music you’d like. We’ve got Pandora.» LOL! I would have made an MRI playlist on Pandora should I have known!
Parking was easy with validation. I wish I can say I’d love to come back, but hopefully NOT :)

Came here to get an MRI so my neurologist could figure out why I’ve been getting bad headaches. Had never gotten one before, they gave me earplugs because it’s pretty loud (I had been to a rave the night before so nothing out of the usual for me). There’s a slanted mirror above your face so it literally looks like you are in an open machine which was pretty cool. It took about 15 minutes for the images and they sent them to my doctor right away; I got my MRI at 11 AM and by 4 PM he called me saying he read them and the results were normal (yay!). Also they validate parking, which is a godsend if you have ever experienced any other medical building parking garage that charges you like $ 20 an hour.

I am in full agreement with another Unilocal reviewer that the best way to sum up this practice is SPECTACULAR. The front desk staff was efficient, knowledgeable, and helpful, (sadly a rarity in today’s medical community).
The doctors and technicians were equally competent, but moreover, they were compassionate and friendly. They took time to listen to my concerns and answer my questions, and practically held my hand through an uncomfortable procedure. I felt like I was in the care of loving family members. No one wants to have to come to this place for testing, I’m sure — but the doctors and staff at Resolution Imaging make the experience bearable. Five stars all the way.

this great buisness provides fast customer service, with friendly faces everywhere, from th receptionists to the wonderful, knowledgeable doctors. if i ever need another scan, this is where i’ll go!

Awesome service from the front desk staff to Anne, the Ultra sound Tech. Clean environment, friendly people, fast and great.
I’ve done about 4 ultrasounds so far including UCLA and Cedars and Anne was the best of the bunch by far.

As with the other reviewers, I too had a wonderful experience here. I was seen right at my appointment time and everyone was amazing. I was happily greeted when I arrived and told goodbye, by name, when I left. Also, I went in for an MRI and had the results THE SAME DAY! Love this place!

If customer service was this good everywhere, we’d all be happy Unilocalers. I was a little nervous, not quite sure what to expect but the friendliness and attentiveness of the staff immediately put me at ease. Right from the receptionist who was warm and welcoming to the technician’s (Walter and Erick) you knew that you were in good hands. At the end, I met Dr. Krasny who has a wonderful disposition himself, went over my results and answered other questions I had. They were quick efficient and very through.
*Bonuses* (As if awesome service wasn’t enough) There is this amazingly comfortable Lazy Boy style rocking chair in one of the rooms. It’s like sitting on a soft leather cloud; kid you not. I couldn’t find a way to sneak it out of there without looking conspicuous. Also when your procedure is over there is a table with snacks and water. Judge me all you want, but it doesn’t take much to make Sparkle happy.

The only word that best describes RESOLUTION IMAGING and the staff is SPECTACULAR. From the time I walked into the door to the time I left everyone was super. I was in tremendous pain and they made sure I was as comfortable as possible. Robert Krasny took me into his personal office and showed me the results of my scan in detail. This is the first time I have ever gone to an imaging center that was as courteous and kind as this center. Thank you to all the staff.