Moss And Company

I love love love this complex. I just moved in about 3 weeks ago and have never been happier. The rent is a very good price for Santa Monica tons of street parking as its close enough to the beach (about a mile) but not so close the tourists take all the parking. The apartment manager tizoc was very courteous and genuine from the start of my application. I was approved speedily and without being interrogated as some complexes like to do. My neighbors are considerate and very quiet — you literally can’t hear a thing after 11pm which is great for me as I go to bed at 10 like grandma lol (hey this thirty something needs her beauty sleep). The complex is vey clean and well maintained. My studio is super cute brand new closets fridge and great mirrored closets with lots of space. They also put in a larger mirrored cupboard in the bathroom which was a great touch. I feel so safe here the neighborhood is awesome close to bobs coffee shops and my gym. Oh and best of all NO BUGS!!! Which is amazing after living in Houston.

I had a terrible experience living at this complex for a little over a year. I liked the complex itself because it had pretty landscaping and the manager was nice, but I paid almost $ 1000 a month for a bachelor, not even a studio, where the window setup was faulty and my cat escaped because the screen fell right off of the window and onto the ground while I was at work. I never saw her again and surprisingly nothing was done by the manager, who is a cat lover. I thought at the very least Moss & Co would give me more of my deposit back when I moved out for the loss I experienced, but they did not. Not that this would compensate for losing an animal I loved, but the gesture would have been appreciated. No effort was made at all.
I was charged for cleaning and new carpet even though when I moved in the unit wasn’t quite clean and the bathroom was falling apart. In addition to this, my neighbor was extremely loud and had a homeless drug addict over to his place every day, very early in the morning. He would slam his screen door upwards of 15 times as early as 6 in the morning and the sound would reverberate throughout my tiny apartment, tearing me from sleep every time. To the manager’s credit, he spoke to my neighbor about respecting the quiet hours, but nothing changed and I lost sleep every day the entire time I lived here.
My upstairs neighbor’s shower began leaking to the point where the ceiling above my shower formed a large bubble that eventually caved in. I was not able to shower at my apartment for several days and had to stay with someone 25 miles away from my job during this time. The workers who repaired it left their ladder in the middle of my living/​bedroom and a huge hole above my shower where spiders and moths wandered out constantly. No compensation was offered for this inconvenience either and when I inquired about whether or not I was being exposed to asbestos, my text to the manager was ignored.
The parking and laundry facilities are only available to the higher-​paying tenants. I received several parking tickets while living here, which is my fault, but still frustrating because despite purchasing a parking pass from the city, I was often unable to find parking nearby and street cleaning was done on different days from one side of the block to the other. So, not the best location.
Moss & Co, I would never rent with you again and I hope this review prevents others from being treated the way I was after paying you a ridiculous amount for a crappy place. You’ve made it clear that you don’t care about your tenants, only the money they give you.

Good place. Close to SMC, residents are cool and the Manager, Jason, is way chill and the friendliest Manager ever. Whenever i have an issue it always gets taken care of. Maintenance is prompt, too.

I’ve lived here since 2004 and like the location — a little over a mile to the beach and a great neighborhood grocery store and many restaurants to choose from. The manager, Jason is much better than the previous manager under a different company. He’s courteous and responsive if there’s a problem, and always has a smile and a positive attitude.