MNG by Mango

So glad I drove all the way from Los Feliz to Santa Monica to return some items I bought online only to find this store has been closed down. Yes, the Santa Monica store is CLOSED… even though their website says they have a store here. Guess I’ll have to spend the $ 15 to return the items by mail. Yep, no free shipping for returns. High class place all the way!

I love love love Mango, even before moving to the US, I have been a fan since I was in college. Too bad this is the only store in Los Angeles. I am not willing to drive all the way to South Coast Plaza just to go shopping. JC Penney also holds Mango clothes but they are just the basic ones. To be honest, the clothes here are on the pricey end. There are also some pieces that are not worth their prices but when they go on sale, I feel like raiding the place and really take advantage of the pieces that I love. Most of their sweaters are amazing and made with great quality material. I only buy tops or dresses here coz their slacks dont fit me that well. But their jeans are awesome.
This very very nice and accomodating associate (gosh I am so bad in remembering their names but every time I am there she already knows me and is very warm in greeting me) who told me that in a couple of years they might move to the Grove! I honestly hope not since this is closer to where I live.

I love the clothes and I really want to like Mango, but until the return policy is changed I’m not shopping here again. I drove to SM to return some clothes my wife and I bought online and was told that I can only return men’s clothing at H.E. Stores. Ok, fine, I get it. I ask where the nearest one is and the salesperson replies,“Ummm, there are none in California…”
Oh.
Well surely, like any other respectable retailer, they’ll cover shipping since mailing everything back to the company is my only option, right? Right?! Nope. I had to pay UPS $ 12.
I was able to return a dress my wife bought, but it will take up to 15 days to complete the refund. To a credit card! Why can’t they be like EVERY other company, retail or otherwise, and refund my card instantly? Why?!? Why, Mango!!!

I no longer think this is such a great brand as their clothes have become much more boring. That’s probably due to the American fashion market which likes boring staple take-​no-​chances clothing — lots of black, neutral colors, solids, jeans.

I’m in love with they’re clothes! It should have at least 4 stars. The prices are reasonable and they’re clothes very trending !

It’s more on the expensive side, but I’ve found a few items that I wear often, so it pays for itself.

SCAM ALERT!
Do not shop here. You have been warned!
Cheap quality at exuberantly high prices.
This store is always empty. Wonder why?
Customer service is despicable!
My grandma made the mistake of purchasing a jacket MNG and two days later decided to return it because it was $ 150 (on sale) an scrappy quality. BUT the lady behind the counter who sold it to her– cut off the tag before she put it in the bag!!! What store employee does that?!,
My grandma doesn’t speak English so she didn’t really know what was happening or why she was cutting the price tag off the garment before she bagged it. Two days later we come with the item UN-​USED and with Proof of purchase– RECEIPT. And the Manager EDWIN would not take it back because the price tag wasn’t attached.
I explained what happened and that my grandma didn’t have a lot if money to disparage on something she wasn’t going to use and that was anove her price range and he was rude, talked back to us and refused to take it back. We asked him to make a phone call to customer service he said he couldn’t use the store phone to do that. I offered to call from my phone he said he wouldn’t speak to them. i offered to go online and look up the item on the MNG website to «prove» that it did infact exist, and he said «you can look up whatever you want but I can’t take the item back» I told my grandma (inSpanish) that this was a crappy brand that would soon go out of business tripping over a dollar (potential customer), to pick up a dime (hold on to he $ 150 from the jacket); the guy understood me and told me I was offending him personally. I said «sir, I apologize that you understood that but I was talking about the brand, not about you» and he said «What?!? Doesn’t it look like I work here?!?» He was really trying to fight me with the most passive aggressive «fake-​nice» demeanor.
I know people are dissatisfied with their jobs, especially during the holidays when general public can be pretty rude and overwhelming, but this store was empty, there was no line. This guy was as A-​hole as they come!
MNG is trying to market itself as a high end European brand it its actually less than Forever 21 quality. Either price yourself like H&M and practice integrity through your customer service and policy or go bankrupt like Miss Sixty (another brand that could not survive the US transition).
Better European brands with higher quality and lower prices: H&M, and Zara.

I LOVE shopping here !! The store is vast & big and has plenty of selection (s) for men’s …Since South Coast Plaza’s MANGO Men’s section was depleted, 3^rd Street Mango will now be my go-​to MANGO store.
By the way, they’re currently having their semi-​annual sale right now !! Everything is HEAVILY discounted !! I remember I got a jacket for $ 60 instead of the original price of $ 140 !! Hella good deal !!
Service here is excellent !! There’s always a greeter by the door to welcome you, and sales associates actually approach you to see if they can help you find a size and whatnot !! They’re friendly & don’t seem too superficial like some retail associates at high-​end stores.
One time, a sales associate had to look & run back & forth between the sales floor and the stock room to find this cardigan in a small for me. AND she did… without looking like a complete hassled bitch !! Such great attitude & service !! =)
The fitting rooms are in the back and are plentiful so you don’t have to wait to try something on… though it can get pretty hot in the fitting room area. Just undress everything I guess. =P
REMEMBER to never buy anything here full-​priced since they have steep sales & discounts !! Over Black Friday, they had a 35% off everything sale !! So if you can wait, I’d highly recommend you to !! If you can’t wait to buy that hot sequined dress, then go for it but don’t complain when it goes on sale a few weeks later. =P
They also have an online store but shopping’s more fun when it’s done in person. Can I get an AMEN girrrllllssss !!

As the first male to review this place, I feel it my duty to advise that you skip it completely. For me, it felt like an overpriced H&M. The sweaters, collared’s, and jeans (H.E.) did not look worthy of their price tags.
The section itself can fit neatly inside of your palm. It consists of a few tables and racks. There are other options in the Promenade.
The best comparison would be Zara. Yes, Zara has a men’s line. They also dedicate an entire floor to men’s clothing and their price point is much lower. The quality of clothing is also similar, but at the lower price point, it’s a more viable candidate.
The Mango store is large and packed with inventory. But everything seems to blend together. What’s ironic is that it felt empty.
I can’t say much about customer service because I stopped in towards closing and they were busy with their closing duties. I’ve been there, so I know what type of mindset they were in and I definitely can’t hold it against them.
It was a Saturday night…

Mango has really good sales! Quality/​price is not that good though when not in sales and dresses won’t fit well unless you have small boobies. However the style is amazing, very European (store is Spanish like Zara). They also have cute accessories, bags and shoes.
I wonder why people don’t know so much about this store! In winter it is almost always empty, and they do have very similar clothes and prices than Zara that is always packed.

Mango in Santa Monica was a really great shopping experience!
I didn’t know what to expect when I walked in to the store because I have never heard of Mango. I went in because Mango is next to the Apple store on the Promenade so I decided to check it out before I went in to the Apple store.
I am so glad I did! The customer service was friendly and the sales people were attentive and helpful. One of them explained that Mango is hugely popular in Barcelona, where the store first opened and is only beginning to be available in the United States, but at a cheaper price.
The clothing at Mango is sooo cute! I seriously felt like trying on the whole store. I picked a few items while I shopped and didn’t have to carry them, because my salesgirl made sure to take my things in to my fitting room. She remembered my name after she asked for it, and was quick to bring me another size when one didn’t work for me.
I needed a look for an upcoming graduation party and I hadn’t really considered what to wear. But just stopping in I left with a complete outfit I can’t wait to wear! My salesgirl brought me options for accessories and shoes, and gave me advice about what looked good and didn’t. It was like having a personal shopper!!!
Mango is my new favorite store, because it is pretty cheap for being a boutique and the clothes are really fashion forward.

i just realized that i can never get jeans here, even though i love love their collection. the smallest here is an american size 2. i need 0 and that’s only in spain. last time i got a pair, but realized later how loose it was: P i still love shopping here for tops, from knit wear to tank tops. and accessories are always so cute! wait a few months, and things always go on sale for an affordable price.

I love the styles of this store, understated couture-​ish and very european looking. Especially when there is a sale. Today there was a big sale and i got 2 great dress shirts for $ 12 each (originally $ 29). they had a few work-​out clothes for $ 3 each!
unfortunately, like many stores on the promenade, the employees were snooty and snobby. but if you can find what you want during a sale, it’s perfect.

I LOVE this store. Their clothes are SO cute and SO chic and when they have sales, stuff is SUPER cheap.
Their jeans actually fit me! I’m curvy (small waist big hips) and these jeans actually fit. Amazing.
I love the style and clothes here. I just wish I lived closer to Santa Monica.

This place was a complete dead zone on a Friday afternoon.
Yet the salespeople don’t even bother to say «Hi» to the ONE customer they do have… depressing!
Some of the styles here look chic from a distance, but if you look more closely… you can tell the fabrics are extremely cheap and synthetic, and will fall apart quickly.
Might as well go to «Forever 21». They have cheap stuff, but atleast their prices match their quality. With better customer service too!
Penelope Cruz must be getting a lot of money to be the face of this cheesy chain store!

I feel strange reviewing a clothing store with outlets around the world, but I feel I must share with you my Mango experience.
Now, I’ve shopped at Mango in Europe, and I don’t recall them giving the impression of trashiness that the US-​based Mango seems to embrace. The stores seem a bit like a low-​rent Bebe, which isn’t really my taste.
I found myself on the dreaded Third Street Promenade this past Wednesday, and was seduced by the clearance signs posted in Mango’s window. I did need a black cardigan.
At first, I thought I’d find nothing. I circled the store quickly, and thought of leaving. But then, out of the corner of my eye, black and buttons! Boded well for the requisite cardigan, so I ventured. Added more things to try on, priced-​to-​sell basics, mostly.
And here’s the shocker (not THAT shocker)– every single shirt I tried on fit. Apparently, the Spanish enthusiasm for curves extends to *gasp* creating shirts that button over them. This may not seem like much to some of you, but for those that were left as radically altered by puberty as I, it’s absolutely revelatory.

OMG! Everything was on sale! I picked up three tanks ($ 5.99 each) and a crocheted cardigan for $ 29. You have to walk a fine line with this shop to not look like Euro trash afterwards but I think there are plenty of cute things (the dresses look promising).
It’s a large store with a lot of stock. Some things did look unbearably cheap but there were some finds. Sizing looks like it runs true-​to-​size except for the obviously oversized items (no, I don’t want to look like an Olsen twin!).
Unfortunately, I think service is pretty cold.

for those of you who have been dying for this place, it’s finally here!
for the rest of us, eh. how dare you take forever to open, and when you do, force people to throw everything onto shopping bags laid out on the floor because «the hooks have not been installed yet»?? o₀ it feels like a classier forever 21 but for as many items of clothing in the store the selection feels limited. i suppose it’s because the items are all the SAME just in five different colors spread around the store.
i’m betting i’ll be over it in a month, just like zara. prove me wrong.