Justice Aviation

Been flying/​renting from justice for years. The owner Joe is very hands on and helpful. Great airport to learn out of. If you can fly here you’ll be able to fly anywhere.

Worked with Dennis who is the most uninspiring and unmotivated instructor to grace aviation. Could be an amazing school if professionally run by someone who cares about clients and the business. Until then learn at American Flyers.

I’ve been taking lessons ever since my Groupon a while ago. Very close to getting my private pilot’s license. These guys are great. I’ve flown with Jordan and Chad and my regular rock star instructor, Max. It’s sort of like family there and people are very friendly and very helpful. I can’t recommend Justice enough.

They took my son up for his maiden voyage, and he had a great time. Not sure who he few with.
All I know is my son was so happy, with my gift I gave him for his birthday.
First flight is very reasonable, and I plan on going soon!
The only drama I can offer, is that the president was coming in town, and we could
not fly on our scheduled day, so we had to reschedule. They called the day before to notify me.
There! a little Spice for you to enjoy :)
Thank you for reading.

My experience with Justice Aviation today was just awesome! The location was easy to find, there was plenty of parking outside the building and the staff is extremely friendly and welcoming.
We went on a discovery ride with David Aldridge and he was just the best! You can tell he really loves what he does and is very proud of the company he works for. He gave us a complete walkthrough of the plane and made us feel very comfortable. As for the ride, all I can say is WOW!
If you’ve never experienced a scenic airplane ride in Los Angeles, Justice Aviation is the place to go.
Their prices are fair and competitive. Airplanes are safe and maintained every 50 hours to make sure everything is up to par.
Thanks guys for an awesome day! I will definitely be back next month.

Poorly maintained, older aircraft, and rude employees. I wouldn’t send my worst enemy here. I read some reviews where people said they had a nice flight up the coast. As far as I can tell all they do is circle over Venice. Avoid these people.

I had a very fun experience flying with Justice Aviation. We got to fly Santa Monica to Malibu, above Van Nuys to the Hollywood sign. It was so much fun and our instructor David was super cool! He totally went above and beyond to make sure we had a great time. All the staff here are friendly. Sam was really helpful with my questions and making sure we would get our photos/​video from the flight. I highly recommend!

Not a company I would want to do business with or recommend to friends for the following reasons:
1. They wouldn’t honor my groupon. They just simply said it was cancelled, cancelling it two days before my scheduled appointment tomorrow morning. While the margins are lower for promotional deals like a groupon, it is very poor business practice and simply just very sucky not to honor it, as it is ultimately breaking a commitment to the customer.
2. They gave no reason for my cancellation — just that the boss told him to tell me that my appointment is cancelled.
3. They tried to lowball me. They said even if though it was cancelled, they would be able to keep my appointment on revised terms: more than double the price, one person can fly (but in my situation, my +1 could hang out in the back and enjoy the ride), and no video.
My takeaway from this is that the entered into a crappy deal with groupon and messed up on the math. So, they decide to just throw customer relationships out the window and cancel any appointment that didn’t generate any profit.
Kudos to the guy (Casey?) who took my call and answered my questions about the cancellation and refund. He was very level headed and professional.

Excellent flying experience. We flew with Patrick, he was very courteous and pointing out local LA landmarks. We flew along the Malibu coast, Santa Monica, Hollywood hills and the Hollywood sign. Great deal on a GroupOn.
Bring a camera. I am looking forward to seeing the video they shoot of the flight.

The haters are insane… This place ROCKS! Donna, who takes all the reservations, was a little hard to get a hold of, but it was worth the few phone calls because once I talked to her it was clear that she was in charge and would handle my reservation without a hitch, which she did.
We had a Groupon and anyone who has reviewed that they were treated like second-​class citizens by Justice because they had a Groupon must have been at the wrong place. No such thing! We were treated so well, start to finish.
One word: JORDAN. Our flight instructor. Awesome in every way. I am a skittish, nervous Nelly who is always trying to bust out of my comfort zone. Jordan put me INSTANTLY at ease, whether he knew it or not. He was so laid back, relaxed (but not in a lazy way) and confident that I had couldn’t even fabricate any nervousness.
Our flight was amazing. Up the coast to Malibu, back down over the water, inland past the Hollywood sign, into the Valley and back. Stunning views on a picture-​perfect day. My husband, who has been in training to get a pilot’s license, flew the plane for a good part of the trip. However, I could have taken a shot at flying it too (I didn’t), so even those with no experience are in good hands with Jordan. What a fun, entertaining, enthusiastic guy. Loved him!
I can’t say enough good things about Justice Aviation. We had the perfect experience! This kind of adventure is something I never would have tried had it not been for the Groupon, so I want to thank them for offering that. I highly recommend this place and will definitely be back!

Far and away one of the best experiences I’ve ever had! I bought my husband a groupon for a flight for 2. Our instructor, Chris, was informative, patient, and all around very pleasant.
I wouldn’t consider myself an extremely adventurous person and frankly, I don’t know if I would make the best pilot. But the experience was one I will remember forever and I’m so glad we did it. I highly recommend trying this place out!

Two stars because the person I was speaking with both for the appointment and for the cancellation were very friendly, and I got my refund easily.
So basically, I booked an appointment for Feb 16^th in Nov last year because I wanted to set the schedule before they are overbooked., It is only when I called them today to confirm the date that they told me that they are going to cancel me next week…
Whats worse is that the next available weekend is at the end of June! and the next available non-​weekend is end of March.

I’ve been a passenger while my husband and now my mother flew the plane. If you do it that way you have longer to enjoy the amazing California scenery from above. L.A. doesn’t look so daunting from above.
Both times, we’ve had friendly, attentive and confident pilots show us the ropes.
Would have received 5 stars, but the headseat in the back seat wasn’t working correctly so I couldn’t hear or be a part of the conversation. Luckily I’m a long time resident of the area, so I knew what we were flying over most of the time.

I had originally bought a Groupon to Justice Aviation as an anniversary present for my girlfriend so that we could experience something new, fun, and exciting. I was also trying to see if this would be a fun experience for a large family reunion since I was going to have family flying in from all around the world. But the incompetence of their service and inability to keep an appointment ruined my gift and left me with nothing but disappointment and dissatisfaction.
The pathetic secretary Ian is an incompetent moron who thinks he can treat customers however he wants because he knows how to answer phone calls and refill the coffee machine. He not only hung up on my girlfriend before she finished talking to him about why he canceled our appointments but he had the nerve to tell the other employees that it was okay to cancel any customers who are groupons in order to get full paying customers who had just walked in. This guy is an idiot and will be spending the rest of his life pushing papers and making appointments for people. His lack of professionalism and desire to help Justice Aviation build a strong reputation will eventually run the business into the ground.
Justice aviation not only lost my business but the potential business of an entire family reunion which is the reason why they had introduced their business to groupon in the first place. Thanks to that. I will never do business with these people again.

I don’t usually leave reviews, but I will do so occasionally when my experience has been exceptionally positive or negative. In this case, the number of stars I gave in my review should be an indicator of how my experience was.
Overall, terrible customer service — their staff did not seemed concerned about the satisfaction of their customers. They were apathetic, unhelpful, unenthusiastic, and just blatantly rude at times. Unacceptable, especially for the price that they charge for their services.
I do not recommend this place to anyone at all, unless you are looking to get a headache from scheduling issues, rude staff, and poor service.

The reason many companies offer Groupons/​deals for first time clients is to bring in new customers that, hopefully will be impressed and satisfied with their experience, in turn, recommending the company to potential customers. Justice Aviation apparently did not have these goal in mind. I could not believe the audacity of the people who own this company or work here. I had purchased a Groupon and attempted to schedule an appointment. Like other reviewers, this was a difficult process. They said that they were very booked, which is understandable considering the amount of Groupons purchased, so I chose from the few limited options.
Smooth sail from there? I don’t think so. I drove one and a half hours to Los Angeles for my flight and when I arrived, they said that my appointment was not there. Blah blah, we scheduled you for a different day. The excuses were endless. After asking us to wait for one hour, they said there was nothing they could do and that we would have to reschedule. Ridiculous. Gas and time are expensive.
Ian, the front desk secretary is the epitome of a failure. He had the audacity to say that because we had a Groupon, it was okay to cancel on us… to another employee. Luckily for him, I always act in a professional manner no matter how frustrated I am.
Justice Aviation attempted to cancel on me two more times, but on the third occasion, I stated that this would be the third time this is happening, so I was FINALLY able to have my flight, which was absolutely unenjoyable because of all the inconveniences I was put through.
Justice Aviation, you might want to rethink how you treat your customers and what kind of people you hire to head your front desk, a place where first impressions begin.
Edit: Some said that the front desk seemed casual and laid back and that might bother some people and they might perceive it the wrong way. Excuse me, I know horrible service when I experience it. The front desk and this entire company was rude, unprofessional and made a customer feel extremely unvalued.

I decided to get the Flight Experience for Two through Groupon for hubby for his birthday. The office staff is friendly. Our pilot was Nicholas and he was a friendly and patient guy. After filling out a short release form, we were walked over to the plane. The pilot showed us the various controls. I decided to have my husband fly the entire hour while I sat in the back seat.
We flew over Malibu, up to Point Dume, over Topanga, PCH, downtown LA. It was a perfectly smooth flight and the pilot was really cool and laid back. I I took lots of pics and video and the pilot also used his GoPro cam to shoot video during the flight. He also handed the camera over to me towards the last 5 – 10 minutes.
My favorite part of the flight was the take off. My hubby was pretty impressed and he did a good job overall haha. We’re supposed to get a personalized DVD mailed to us within 3 weeks too.
Overall, a fun experience and I recommend to anyone wanting to try flying. And by the way, don’t forget to tip your pilot.

This year for my birthday, I received a Groupon for Justice Aviation. Oh yeah. I came up.
The mister and I arrived a few minutes before our scheduled appointment and proceeded to bug the young man at the front desk. He entertained all our annoying questions and more.
Our flight instructor/​pilot, Patrick, arrived and got us all squared away in the plane. He did a quick run through of the instruments that we would have to pay most attention to and a few other instructions. Last question before we got into the air? «Do you like rollercoasters?»… ’nuff said. Patrick is awesome. I never thought that I would be able to take off from the runway myself or even fly the plane for 30 minutes, but that’s just what I did. And the bf got to do just as much. We took in views from Santa Monica, Malibu, Hollywood, DTLA and much more.
Would I do this again? In a heartbeat. One of the best presents I’ve ever received.
…oh and now the bf wants a pilots license. Go figure. hahahaha. Thanks for inspiring, Justice Aviation!

WOW, what an experience.
Purchased a flight via groupon for my significant others birthday. We had such an amazing experience. With the help of the instructor Max we enjoyed our flight even more. Max made the experience truly memorable!
We flew by dodger stadium, DTLA, and PCH we had a really great day as far as weather was concerned and we could see everything. It was more than I could describe in words
would I come here again? DEFINITELY.
If you’re into this sorta stuff you’ll love the experience. I didn’t personally fly the plane because I’d rather sit and watch the view, but my boyfriend was really enjoying himself while learning too!
And if you have motion sickness… they have barf bags if you need them. Luckily I don’t get motion sickness, but in case you’re worried. ;)

This place is a great way to start in flight school. We went on our first discovery flight and the experience was exciting. The pilot was very knowledgeable of the plane and double checked that every part of the plane was functioning properly before take off.
As for the experience well it is nothing like driving a car. In fact you would think when on the ground you’d be using the steering wheel to maneuver but instead they use the foot pedals. I still recall that moment when the instructor asked me to pull back as we lifted off the ground. My palms were mad sweaty but not once did I feel unsafe while up in the air.
This experience certainly made me understand what pilots go through and appreciate flight more. Highly recommend trying out the Discovery Flight, it gives you a brief overview on what to expect in flight school. Flying a plane is truly a rare experience, very few people get to see what it feels like to fly, plus you get to see an awesome view of the coast line.