Hands On OT

Wow. I broke my wrist and had a plate and 4 screws inserted to repair it. It was painful and movement limited. Since it was my right hand and I am right handed, there were many things I could not do because of the break and the surgery. I cannot believe the progress I have made in the last month getting physical therapy from Paul.
But not only is he knowledgeable and helps heal you, the office is fun. The laughter helps minimize the pain of working out. All the patients are happy and it becomes group therapy as we cheer each other on. This would not happen if Paul didn’t create such a warm and friendly atmosphere. A shout out to his staff, Delia and Natalie They are as nice and competent as Paul is!

Great therapists & office staff. Making (& re-​scheduling) appointments was really easy and all of the staff are very friendly and helpful.

This place is really great. I had De Quervain’s tendonitis surgery on my right hand through workers comp. and they have been really caring and helpful. Paul and Min take their time listening to me and treating my hand. I never have to wait around for my appointments and I never feel rushed through the therapy.
I also like the parking. I can always find meter parking but sometimes I can get lucky with 2 hour free residential parking. I’ll drive out there a few minutes early, get a coffee on main street and after my pt I like to walk down to the beach. I look forward to my pt instead of dreading it and that’s enough of a reason to give them 5 stars.

I can’t express how superb the care at Hands On OT is compared to other physical and occupational therapy clinics on the west side. I rarely take the time to write reviews, but as a patient who has received outstanding care, I felt it was imperative that I took the time to write about my experience at Hands On OT. I was referred to this hand therapy clinic for my post-​operative recovery period after having a left ulnar nerve release and transposition. I am a physician who is a health care provider myself and have high expectations in terms of customer service and quality patient care. The staff members treat each of their patients with individualized care and respect. Jennifer and Paul are both fantastic occupational therapists who specialize in upper extremity therapy and rehabilitation. They both go above and beyond to ensure their patients regain upper extremity function, mobility and develop decrease pain. The clinic itself is in a chic boutique former beach bungalow setting rather than a sterile medical office. I was waiting on insurance authorization for an elbow flexion and extension splint and Jennifer was able to come up with a gadget made of Velcro and Thera-​band that facilitated increase in my elbow range of motion until my splint could be delivered from the medical device company. Natalia is an occupational therapy aide who is warm, caring and friendly. Dalia is the office manager and is very accommodating and is always pleasant no matter how many times I change my appointments around my busy schedule. Prior to surgery I went to a different physical therapy clinic at a near by academic center and my appointments would always finish on the dot… not ever a moment over. At Hands On OT, many of my clinic visits and therapy sessions have gone beyond the time allocation, but I have never been rushed out… quite the opposite. Jennifer will take the extra time to introduce additional exercises to facilitate my progression and Paul has taken extra time to introduce bio feedback to help me increase my elbow range of motion. The Hands On OT team always provides innovative, empathetic and personable care in a boutique clinic setting. This is hands down, the best upper extremity OT clinic in Los Angeles.

Paul and Dalia are two of the most wonderful people you’ll encounter! I finished therapy at Hands On OT at the recommendation of Dr. John T. Knight around mid-​March. I went for about 6 months for Carpal Tunnel, Tendonitis, and a small tear in my tendon. I loved every appointment and I can honestly say, I miss seeing Paul and Dalia three times a week. I’ve been to therapy for my knee in the past, and that experience was not very enjoyable. Paul is very knowledgable and has a great sense of humor, so it creates a wonderful atmosphere. And his creativity for creating wrist braces is more than impressive. The brace he made for me allows me to use my hand freely, while feeling supported. Without it, I wouldn’t be able to continue working without major pain in my wrist. I can’t say enough great things about this place!

Paul is fantastic. He is interested and skilled in solving functional problems, such as ways to minimize pain while typing all day and operating the hand controls on a motorcycle. All the while, he is both professional and compassionate.

I went for hand therapy to this location when the business was owned by someone else and I wasn’t half as pleased as I am now. Paul Gerstenfeld, Hands On OT’s owner, who is also the hand therapist, is, in fact (no pun intended) totally hands on. Instead of feeling like I was on an assembly line, I now feel more catered to (who doesn’t love that?!) by someone who is clearly knowledgeable in his field, and, as importantly, who puts his clients first. That may sound like a cliché, but it’s nice to see it in action, especially in the medical field.
One warning: If you’ve never had hand therapy, it may at first be surprising — and even a little disconcerting — to find yourself sitting around a table in a room sharing space with one (or rarely, 2) other persons who are concurrently receiving therapy. Apparently, though, hand therapy facilities are set up for a choice between this kind of arrangement and tiny «private» cubicles. Instead of the latter, Hands On OT features a horseshoe-​shaped table which Paul moves around with the affable ease of the bartender in «Cheers». He is kind and good-​hearted and not just in it for the buck. Instead of dreading my appointments (which I used to do) I actually don’t mind going anymore. Since Paul took over the business, they’re even kind of fun!