Danny’s Watch & Jewelry

If your watch needs service, look no further than this honest mom & pop shop! I walked in and was helped right away. A gentleman repaired the clasp on my band, and replaced a battery in my other watch, lickety split! Rates were reasonable. The service was great! Conveniently located, and plenty of available street parking. Easy breezy!

nice place good business…

I’ve been coming here for many years to get my batteries replaced and get new watchbands. My batteries and watchbands have always been replaced quickly and priced fairly. A couple of times, either Danny or his assistant have fixed a watchband for me for free. Both gentlemen are laconic but neither has ever treated me disrespectfully.

I called the store to ask about fixing my watch band. He said «I have to see your face.» I thought why would he need see the watch face, so I asked the question. He said the same thing over again, So I asked again. Then he yells, I’m not going to tell you over the phone, I have to see YOUR face. Get it!” At this point I said I wont be coming. Mid-​sentence he hung up the phone. What a jerk

This place is yet to let me down, great service, and nice people. 2 things hard to come by. Repaired my watches and also sizes all and replaces all my batteries in my watches. I have also taken my gold chain and mom’s earrings to be fixed. Also great work.

yeah, so what the place is dumpy but i’ve always brought in my watches here for batteries and danny may not win any awards for congeniality, but he was always polite and if you are extra polite to him, he lightens up and is kind of sweet.
in addition, take a close look at some of the jewelry he has on display. look hard — i have found several really nice pieces (of course they are second hand!) that always had a pretty good price tag (and you can negotiate — pay by check — no tax). i’m telling you ladies, you may not be treated like a queen, but some of the jewelry he has will make you feel like one without breaking the bank. i’ve purchased a couple of rings and just today a great pair of 14k gold square hoops with pave diamonds for 375 bucks. it was a great deal… give the guy a shot. if you want someone to kiss your ass go somewhere else… but a little kindness and respect thrown danny’s way and he can be a real nice guy. and i like his son — a no bullshit sort of fellow who is kind of cool if you can get him to talk. they’re egyptian for cryin’ out loud. they have a different culture than ours — i’ve been going do danny and his son for years (and sometimes you can catch a glimpse of mrs. danny — now she’s fierce!) and will continue to do so — especially for great deals on some really nice pieces if you have the patience to look.

AVOID THIS PLACE!!! Took my watch to get the band tightened, and took my mom’s watch to have her battery replaced — he charged me $ 75! He scratched my band and I politely asked him if there’s anything he could do on the price, and he proceeded to yell at me! Customer service is awful. He’s a gruff, grumpy man. I will certainly NOT be going back. I’m a huge proponent of supporting mom&pop shops, especially in Santa Monica, but this guy has forever lost my business.

In all of my years supporting small business in Santa Monica, I have never been treated like I was treated in this shop. I won’t waste the time or energy going into great detail here, but I will say the owner yelled at myself, and another guest, while in the shop waiting for his service. I had absolutely the worst customer service of my life here. I left feeling abused! Be warned!

I actually came here in spite of the negative comments. Danny is in my humble opinion, a very nice guy and he knows his stuff. Like most of the people who brought things in for him to work on, I brought my gold Hamilton Watch in for repairs. Had no problems and he even gave me a huge price cut.

Took a clock here for repair. Said it would take a week. Months later still not fixed. Picked it up and took it elsewhere.
And he was kind of a jerk about it too.

This guy gets NO STARS! I am so angry at this guy! My mom HAD a beautiful antique clock with a pendulum and weights. One of the weights got stuck so my mom took it to be repaired and the guy COMPLETELY RUINED the clock! He took all the inside out and replaced it with a battery and a bell that sounds like a cheap doorbell. He did not give her the pendulum and weights back so she can’t take the clock to be fixed anywhere else. On top of ruining the clock, he kept the clock for over 6 months and charged $ 250. DO NOT take anything to this guy!

What’s with all the negative reviews? This is a charming little father and son business — a rarity in gentrified, hyper sterile Santa Monica. I have my Tag and my Victorinox serviced here each year. They’re always pleasant, offer quick turn around, and are reasonably priced. I just had a watch band fitted in about three minutes for half the price that a chain dealer would charge. While there I was fussing with a loose hinge on my folding Persol sunglasses, and they offered to tighten and tune them for me free of charge. Sure the place is a little dated and grungy, but that only adds to the charm — it’s a classical Wilshire Blvd family owned business… The kind of place Steve McQueen might have taken his Rolex Submariner for service. If you want cookie cutter sterility, take your candy ass to the watch counter at Macy’s. If you want to handle your business like a gentleman, take it to Danny’s for true quality service — and patronize one of the last remaining family owned businesses on Wilshire.
Postscript:
To the guy whining about his seven year old $ 120 Casio watch that Danny couldn’t bring back from the dead, umm yeah… You get what you pay for. In your case though, it seems you got a little more. Also seems Danny went out of his way to fix your watch, essentially rendering it brand new via the Casio dealer. BTW, you don’t think maybe, just maybe, those crystal scratches didn’t come from your active military duty? Watches in that noble line of work (thank you) tend to take a beating, no? I find it hard to believe that this watch you were so attached to didn’t have any prior scratches on it. Nothing sentimentally valued is flawless.

STAY AWAY from this place. My first red flag should have been that their address was listed wrong on google. When I told the guy he didn’t care. Anyway I only needed a battery for a watch so no big deal and he did it while I waited. When he gave it back he tried to charge me $ 38.90!!! I told him no way he should have told me first that it would be that much. Clearly he was trying to take advantage of a WOMAN. I told him to take $ 20 or take the battery out he got angry and said everyone else would charge $ 65. So I called 2 other watch places and they said $ 12.95 to $ 18.95. CALLED HIM OUT ON HIS LIE!!! He told me not to come back in his store again… umm Hello???

First and foremost, I cant believe that I didnt look this place up before I went there! Oh well, from now on, I will ALWAYS check Unilocal beforehand!
On to the review,
I absolutely DO NOT recommend this place to anyone! I wish I could put a negative star on this review!
It looked like a casual mom and pop operation on wilshire near my house so I took my watch to have the battery replaced. Its not like it was a rolex or a omega so I thought they might be able to handle it. It was a solar casio pathfinder that ive had for 7 years. The rechargeable battery wasnt holding that much of a charge anymore and the watch is my favorite. When I took it in, the owner said he had the battery and could change it quick. I waited about 40 minutes to get it done, (not one other person came in during this time either) paid 20 $ and left. two days later the power on the watch cut out. I took it back, the same old guy put another battery in. Two more days and it cut out again! I went back and when I told the old guy what happened, he got fustrated with the watch and told me that he didnt know what was wrong with it. I also got fustrated and left, thinking the watch itself was maybe too old or I had done something to it. I looked up a authorized casio repair shop in the LA area and could find only one. The Time Machine in Montrose which is 30 miles away. I really am attached to this watch so I drove there to see if it could be fixed. They told me that who ever replaced the battery put the wrong one in. The battery was the correct size but not a rechargable which is more expensive. The battery was clearly marked with a different serial number than what came with the watch. They also had some bad news, the sensor was destroyed by this battery that the old man put in! They told me (and gave me a letter to show the old man) that if you dont put the correct battery in, then the sensor that works the compass, barometer, thermometer, altimeter would be damaged beyond repair. They would have to replace the entire electronics inside the watch! It would also cost me $ 150! I took the letter and the watch back to Danny’s and told him what happened. The old man had a younger guy sitting at a desk that day and he didnt say a single word the entire time while I showed the old guy the paper from the Time Machine stating that it wass damaged because the wrong battery was put in and while the old guy started getting louder stating that he put the correct battery in. I had the frikkin battery he put in and my old one to show him but he still wouldnt give! I really like to give people the benefit of the doubt and understand that mistakes can be made but this was ridiculous!!! I then told him that the watch meant alot to me, I had used it during my deployment to Afghanistan and it was very sentimental. Then this asshole has the nerve to say «Everyone says their watch is sentimental» HOLY SHIT!!! I told him that he needed to fix it and that was it. I was entirely too frikken pissed to even be in the store lest I rage and destroy something!!! seeing just how pissed I was, he asked me to leave the watch there and he would get it fixed. I thought that he would send it to casio and take care of it like any NORMAL watchmaker would do. He told me to come back in three weeks and after two weeks he calls me to drop by. When I got there he showed me the watch, it worked but the sensor was still broken!!! I asked him what happened and he told me that he put in the correct battery. I couldnt believe the gall of this guy! I was so pissed!!! I calmed down and told him that I would call the better business bureau, write bad reviews EVERYWHERE and more! Then finally the other guy speaks and tells me that he will take care of it by sending it personally to casio to get it fixed. I told him that I would be back AGAIN in two weeks. I wait two week and then I call. The old man tells me that he has my watch back. I go there and finally IT WORKS! After A MONTH AND A HALF it works!!! I take it, check it while the younger guy is saying he is sorry with SIR dripping in his voice. I find it working and leave. I get home and THERE ARE SCRATCHES ON THE FACE!!! I am sooooooo sick and tired of the place that I dont care anymore about it.

First of all… I was told to come back in an hour and my watch would be ready. I was getting the battery changed. I came back 7 hours later and he had not even STARTED working on it. So I had to stand there waiting for him to change the battery.
When he was done with it there was a big scratch that was not there when I brought it in. He accused me of lying, saying that it was there. I told him that I look at this watch EVERY single day (for the past 8 years) and I would notice a big scratch. He grumbled and took the watch back and started working on it again. He came back with it after buffing it and whatever else he did with it several minutes later and it looked better. But I noticed that there was a white ring of maybe condensation under the glass!?! What kind of shoddy job was this? So he grumbled and took it back again to work on it. Several minutes later he gave it back, and now there was lint under the glass. UNBELIEVABLE! I was upset about the watch because it was a gift from someone and had sentimental value and I told him that. He told me that I shouldn’t cry about it because it wasn’t a big deal. But it wasn’t just a simple statement, he went on and on about it. How would HE know?! I had already told him that it had sentimental value. Then he made fun of me. Now I got upset, and with tears in my eyes I told him I did not appreciate how he was treating me as a customer. He told me not to come back (as though I would want to after this experience). And I told him that I wouldn’t want to return and that he would receive a bad review.
Who knew so much could go wrong when changing a simple watch battery. I am a very mellow and laid back person, but this was just ridiculous and I don’t understand how you can treat another person (and a customer!!) like that.
SHODDY WORK and TERRIBLE CUSTOMER SERVICE.
AND on top of it… my watch no longer works!!! I wish I were joking.