Balloon Concepts

There were a bunch of New Years goodies at the store on the eve of New Years. Hats, crackers, 2016 glasses, balloons, and everything in between. The $ range of the items were from $.99 to $ 6.
Service was quick and they were nice. They take card from $ 5 and up. There is parking for customers too! Good thing to have when your street is on Lincoln.

HORRIBLE CUSTOMER SERVICE. Came in looking for a specific item and the older man who «helped» me seemed bothered by the fact that I needed a specific color and amount. There was no need for him to give attitude as I was only asking questions. I was going to purchase other items but after this encounter, I refuse to ever support this business!

Barely any selection. Everything is covered in dust. Dark inside and unfriendly service. Don’t go

Darin and Nancy are wonderful! They are very sweet and accommodating.
I ordered balloons for a co-worker’s birthday and they remained intact for WEEKS (lasted until my birthday as well, conveniently)! There was a great arrangement, from classic to patterned to fun curly balloons.
Very happy with the experience and will come again!

I ordered 100 balloons for a friend’s party. Super easy to order over the phone and Darin was very accommodating even though I ordered last minute. Delivery was on time and super convenient. Will definitely use again!

Im very grateful to Darin and his wife for making my sister the coolest balloon arrangement i’ve ever seen. It made her Bday party come to life, and made her glow. Darin was kind and fun to work with. He genuinely wanted to help out and make her day special. He had so many choices of balloons to choose from, from the numbers in her age, to cupcakes, hearts of all colors, all different shapes and designs. He delivered it directly to her door and she was able to take them with her to her party at a wine bar that night where they were a huge hit. Darin is a great guy, and talented at putting together just a couple balloons or hundreds! I highly recommend them and will be using them for future events and occasions. Thank you Darin!

Enough of the basics, in this case latex balloons which apparently CVS doesn’t sell anymore. Fortunately they pointed us in this store’s direction. Seems like they’re reasonably priced. Store’s set up is pretty interesting. Lots of signs telling you not to use cell phones, a sign on their toilet seat saying not to flush toilet paper.

I picked up half a dozen balloons here for a girlfriend’s birthday party and it was $ 24!!! Holy expensive! The service was great and the couple that runs the store was super sweet. The husband even walked me out to my car and helped me put the balloons in my car. I just never knew balloons would cost me a sushi lunch. Ha! They don’t accept American Express, just a heads up! They accept other credit cards though.

Worse experience ever! They say they don’t charge until you pick up and hang up before giving you the total, but they did. They don’t inform you about cancellation policy when you order and suddenly come with an excuse of store policy of 7 DAYS when you need to cancel due to rain! I like to help small businesses, this one makes me regret it!

Excellent service and on time delivery! I used them for an event I organized and I would recommend them to anyone who needs party supplies or decorations.

[SERVICE] I e-​mailed Party Land late one evening about a balloon bouquet that I needed around lunch time for a VERY last minute baby shower for one of my company’s employees. I had seen a balloon bouquet on their website that I was hoping they could customize by adding a few other colors.
Darin replied that same evening and asked that I called after the store opened in the morning. While I called promptly at 10am (and not after)– Darin still took my call prior to finishing his store opening duties. My bouquet was ready by 12:30pm for pickup.
[PRODUCT & PRICE] The bouquet itself was BEAUTIFUL! Absolutely more than I had expected to get and at $ 76.64 it was fairly priced for a last minute floor bouquet.
[A PLUS] I didn’t take advantage of the coupons on their website as well as a delivery service. Lucky for me, I was able to send an intern to pick my balloons up.
[ONLY QUALM] They do not accept AMEX– so I was unable to put it on my company credit card. They do, however, accept Visa or MasterCard.

I will never go back to this store! The owner is not only rude in his store, but when he’s out of the store he uses obscenities in front of children when he tries to obstruct traffic in his minivan. There are other choices for party supplies. I recommend going anywhere else but Party Land. All of my family and I use to shop there all the time. We never will again. I hope you won’t.

Really awful customer service. I spoke to a man on the phone about balloons – he was condescending and had an incredibly poor overall attitude. I decided to take my business elsewhere due to my interaction with him.

This is hands down the worst experience I have had. Comments from others are spot on, the owner is rude and clueless about customer service. I rented two tables that were barely stood up, and when I returned the tables, the owner blamed me for their condition. I mean, WTF, absolutely absurd. He rents out junk and then charges replacement fees. Seriously, please do not go here. EVER.

The owners are so rude. Take your business elsewhere. It will be worth the drive across town rather than be treated like an inconvenience. Poor customer service.

I just hit this store for supplies for our Haunted House. Wow. It’s 2 days before Halloween and they have a great selection. Prices are reasonable. Probably a little better than Aahs. I asked the cashier if they have any online coupons and she gave me a 15% off coupon that applied to my entire purchase. You definitely don’t get that at Aahs. Easy meter parking in front. Seems family owned. Very friendly and helpful service. I will be back for there 50% sale on Halloween supplies starting Nov. 1^st.

I’ll echo the sentiment of another reviewer… this place looks like it’s going out of business. I just stopped in to buy a gift bag because I was in a pinch.
Everything looks old, and the store is shabby as all hell. Duct-​taped carpet that badly needs to be vacuumed, small selection, and um… a dog running around? I love dogs, but… no.
The lady at the counter seemed nice enough. It was odd seeing her and her dog running through Centinela Feed and Pet 2 minutes after I made my purchase, though. Who’s manning the store? Oy vey.

OK experience. Limited selection. Very empty store. I gave this place a 1 star because we had a really rude sales guy assist us. He was short with his answers, gave us an attitude and when I asked to change a balloon color he responds «are you serious?»
I was only asking and he didn’t blow up the balloon yet! What’s with the attitude!
I recommend going to party city. This place was not pleasant.

I came here looking for some specific stuff, they had a great selection of basic party supplies & an AWESOME selection of balloons. The owner’s were helpful and gave us our space to browse after they had helped us. However I have to say the best part of the trip was that a homeless man walked into the store & the owner asked if he needed help. The man proceeded to tell him that he was coming in from the cold and the owner gave him his jacket that he had stashed behind the counter. How cool is that!?! I am happy to support a place that provides good customer service & is spreading a little extra cheer during this cold holiday season.

Yes, this place is a bit pricey. If you can find the same thing in almost any chain store, it will probably be cheaper. But that being said, sometimes it’s worth it to spend a little extra to support businesses run by nice families who pay attention to service and take the extra steps to make you happy.
I wandered in looking for party hats for an upcoming birthday party and the owners were super friendly from the moment I walked in the door. I told them what I wanted and they went into their stockroom to bring me something that wasn’t out on their shelves.
There’s also some stuff that you can’t find anywhere else, like a giant, embarrassing birthday cone hat — perfect for humiliating your loved ones!
While I wouldn’t go in there to buy something like bulk paper plates or a Halloween costume, I would go in there on the hunt for unique party props to support the nice people who work there (plus their adorable dog Buddy!)