American Tire Depot – Santa Monica

After a horrendous experience in Culver City the regional manager and Diego in Santa Monica took care of me. They ordered the correct size tires, and let me know when they arrived so I wasn’t waiting around. Once I got to the shop they installed the tires quickly and with a great attitude. Even though Diego had nothing to do with a previous bad experience he apologized and was very very. He took the extra step and it was very much appreciated. Great follow up!

Came in with a puncture, 2 other shops said new tires, without looking. These guys checks and repaired for free!!! My tires were 4 months old, so a win. Especially good as the puncture was so small we could not see it.
Always come here for all my tires!!!
Thanks

Got a flat… Panicking… So i Unilocal the closest tires place n this place is it… They are super nice n awesome guys

Solid shop. Came through with a tire leak. Diego had it fixed and I was out of there in under 30 mins. Super helpful and didn’t charge for the time.

I went here to get my first oil change ever and let me just say I’m glad I found this place! I was having a bad day, I lost my car earlier in a parking garage and my gps made me take a longer route so I ended up completely missing my appointment. Joseph told me he couldn’t hold the appointment any longer because they got super busy and that my car would be ready in two hours. I decided to wait those two hours out (because my lazy boyfriend wouldn’t pick me up) and so you can imagine I got in a very sulky mood. I think they noticed my disappointment because less than a half hour later, Diego told me they finished the oil change AND that it was on the house. Bless his soul. We need more people like Joseph and Diego in the world is all I can say. They changed my day around. I will definitely be coming back :)

Let’s keep it short.
Had new tires put on here. Let me drive off with a wheel nut missing on both front wheels. Didn’t notice till I got home. Went back and they acted quite aloof about it… having a bolt that holds your wheels on missing isn’t a big deal to you? Ended up buying parts down the street and installing myself.
Otherwise they did a fine job. Guys are gruff but I expect that at an auto repair shop. But the lack of attention to detail… not sure I would have anything else done here. Too risky.
On the plus side, it seems that practically every auto repair shop in Santa Monica is rated 5 stars. I had no idea Santa Monica was such a mecca of world class mechanics. I mean, there’s no other explanation right? ;/

Joseph & Diego are the most amazing, quick, kind and HONEST people in all of Santa Monica. These gentlemen took care of my wife’s BMW car.
We were told earlier by a local BMW dealer that our tire repair with the needed alignment was $ 598.00. We took our car to Joseph & Diego at American Tire and they examined the tire and performed the analysis and repair at $ 0.00
Joseph & Diego are honest and I highly recommend this tire dealership to everyone… everyone!

I went here to have my alignment worked on. I was referred by someone. When I got there I saw an older guy and told him I had an alignment issue. He jumped in my car and took it around the block to check it out (anyone else would wonder what he was doing) When he came back to the shop he drove it into the lift and lifted it up. I assumed he was going to fix the alignment.
So I went with the flow. After 20 min I inquired with the counter guy about how long it would take. He said about 30 min. I figured I’d just wait it out. Though I had no phone and no wallet because they were in the car that the guy put in the lift and lifted it up, without asking me if that was ok! When I asked the guy at the counter if I could get my phone he said that they couldn’t lower the car. What!!! Lol! So I figured I’d just wait 30 min for my car.
Over an hour later my car was ready. I drove away and once I on got the freeway I was driving straight, but my steering wheel was crooked. I drove back and got my money back. That’s the only reason they would deserve 1 star. Because I got my $ 60 back.
I overheard a conversation about a lady buying tires there too, when I first got there. They were way overpriced for tires. She spent $ 600 on tires. I felt bad for her and told her she would get a better deal at Pep Boys. The guy at the counter said they were «better than Pep Boys» I don’t think so. Avoid this place at all costs. They wasted 2 hrs of my day.

These guys are great!
We have a corporate account with American Tire Depot and they always take care of us.
Highly recommend!

Went back again today for tires on a different car and the service was excellent, quick, and friendly. Diego is a great help!

I can’t say enough good things about this place!
I have been here for an oil change and to fix a leak in my tire. Both experiences were quick, professional and inexpensive!

I got a nail in my tire and luckily was able to make it over here. I was referred to this place after my referral got a GREAT deal of 2 tires for his ML. Was told they are really nice and quicker than most places. I was greeted by Diego. He was very nice! I told him my situation and who referred me. He told me he had a few appointments already and because I don’t have one I might have to wait a little bit. I had the day off so I didn’t mind. He estimated maybe an hour but he’s going to do his best to get someone to squeeze it in there. He apologized but I completely understand! I’m just thankful he’s able to fix it!
He had me sign my paperwork and told me they don’t charge for flat repair
Seriously??? So awesome! I highly recommend this place! They did a great job repairing my tire! Thank you American Tire!

Inexpensive tire installs, lifetime free flat repair and tire rotation, great tire pricing (and even better when they match to their online store,
).
All that — and service with a smile is why I’ve been coming here for years!
Not even my beloved Costco can beat these guys!

Great customer service! Took care of my flat quickly with no charge$:-)
I’ll be back when I need tires.

I’ve been using this place for a few years now as I work close by. I recently got a nail in my tire and needed a repair.
They’re trustworthy. I simply drove my car up with the keys during my lunch break and told them I’d be back before closing. Took less than 5 minutes.
I picked my car up after work. Problem was fixed and they put the right air pressure and made sure all my tires were properly inflated without me even having to ask.
Thanks!

If you’re going anywhere else you obviously aren’t from here. I’ve been coming here for over 5 years and words cannot describe how amazing my experience has been.
Vick is your guy (he’s the man) and you better believe it when I say hands down you will get the best price for TOP TIER service here. I’ve got 6 cars and from the Audi to the Mercedes to the Toyota I bring them all here at least every 5000 miles.
And speaking of Toyota, don’t even bother with the dealership. Trust me, save your time, your dollars, your sanity and just give Vick a call.

I’ve been coming here for the last year or so and have had consistently excellent and friendly service from Vic and the crew.
In fact, one time I took my car to another place to get some bodywork done and they misdiagnosed an issue with my tires (and told me it would take several days to fix). I took my car back to American Tire to get their opinion and these guys immediately pinpointed the real issue and got the work done that same day!

‘American Tire Depot’ is the store front of
— you will be able to price match to the
without much hassle, although beware they usually will only be able to carry very few brands.
Although I came here for a quote and price match on a set of 4 new tires, I ended up looking for deals locally and found a way better deal than what their prices were but I would still consider to come to them and shop around, that’s the key to getting a great deal. Spend at least half your day driving to 5 – 6 major tire shops and local stores ( Unilocal is great for finding them in your area).
The markup on tires is big enough that all major players and small shops are able to ‘beat any quote’ so shop around, you will know when you are getting a good deal if you do this :)

Amazing customer service and assistance when I got a flat. I called and spoke with Vic, who was helpful and able to schedule a same day appt that worked perfectly in my schedule. There was a very short wait (mostly bc I arrived early and they were helping someone else.) They fixed my flat tire quickly, for FREE and they were so nice! SERIOUSLY!
I’ll definitely be back when I need a new set of tires, which they told me is recommended in about 3k miles. I came here on a recommendation from my Dad, and now I also highly recommend them!

Victor is awesome!!!
He patched up my tire for FREE, yes my follow Unilocalers for free!!! It was quick and he was so nice! Great experience and I will definitely be bringing business to him. Thank you victor!