Walgreens

I’ve been in line behind eleven people. My doctor in New York called in prescriptions over a week ago and the still haven’t filled them all. Additionally, I was just asked if I needed the 50mg or 100mg tablets. They should be able to read the prescription and if not, contact the doctor for clarification. Now, after waiting ½ hour, they told me it will be another 15 to 20 minutes before it’s ready. This is crazy and definitely NOT customer friendly. There is another prescription that they never even asked the doctor about. The doctor never received their request because the pharmacist forget to send the request. Now I have to wait for them to speak with my doctor.
Wait, wait, wait and then wait some more. Outrageous!

Store is always well staffed, well stocked and well managed. Richard and the pharmacy staff really put their customers first. They also do compounding there.

Had an appointment for vaccines. 45 minutes late, no apology rather a rude remark about how they were busy doing things. Well yes and I could have been too if you had just been honest about your schedule instead I was stuck wasting time. Then the pharmacist said their was a 20% chance of negative side effects that would last 3 – 5 days. Really? what are my chances of getting the condition and which would be worse? He said he did not know and actually was then hedging on the 20%. He seem to be impatient and had limited knowledge. Is it Walgreens fault or his? I don’t know. Will definitely go to a more knowledgeable medical professional next time. Not quick or efficient or knowledgeable.

Not impressed with the pharmacy. On my first visit the pharmacy assistant yelled out the name of my prescription which I consider to be confidential medical information. When I politely asked her not to do that again I got a lot of attitude. On another visit I had a question about a prescription and spoke with the pharmacist. Again, a lot of attitude. Very defensive about her choice of medications to fill my prescription.
Whatever happened to customer service? Whatever happened to service with a smile? Hey retail people! I’m your customer, I’m the reason you have a job. You should try to to put those two facts together and understand that service with a smile helps you KEEP your job! I’m going to shop around and go to a different pharmacy. I recommend you do the same.

Horrific. I have never been to a shadier Walgreens. I was purchasing a 12-​pack of water bottles, and two bottles of wine, at the liquor section of the store. As I was perusing the wine selection, I overheard the clerk (let’s call him «Long Beard» in tribute to the less-​than-​appealing length of hair that was hanging from his chin to his chest) at the check out station making disparaging remarks about New York women to two young ladies. The off-​color banter was rather loud and obnoxious. As I approached the line to pay, I noticed that Long Beard was not in his right mind. He could barely operate the computer to process a payment for the person on line in front of me. He called for another cashier to assist him as the line of waiting customers was getting long.
The second cashier shows up («Giggles») and operates the computer terminal just fine. I complain to her and state that Long Beard appears to have taken too many hits of the peyote. She seems to think this is humorous and does nothing but giggle. While this is going on, Long Beard moves to another terminal and calls down the next customer by banging his fist on the counter and pointing directly at said customer (like, «Hey, you! Get over here!). He proceeded to knock over a six-​pack of liquor bottles the woman was buying and began to stare her down while stating, «What the f_​_​_​, lady?!» The woman and her husband were highly agitated with this behavior and stated that they drove a long distance, were dying to relax at home with a drink, and be done with Walgreens.
At this point, I have had it because we were on the line for about 10 minutes and I wanted my wine and to be done with all of this as well too! I walk over to a cashier outside of the liquor section and demand to see the manager. What emerged from behind the door labeled, «Employees Only,» appeared to be a runaway vampire from the True Blood TV series. A slovenly man, with eyes so bloodshot I wondered how he could even see properly, spoke to me in slow-​motion as if his vocal chords were on 33 ¹⁄₃ rpm: Helllllllooooooooo, Miiiiiiiiiiiiiiss. Whaaaaaaat iiiiiiiis thhheeeee proooooobleeeeeem?
I did not know whether to crack up hysterically or run. I did the latter and you should too. Run. Run farrr away from this place! And while you’re running, be prepared to duck and weave the vagabond crew loitering outside.

Their Walgreen app says Open 24 hours. Their answering automation states they’re closed. Disappointing. We’re at a nearby hotel.

This Walgreens is just fine. Got what I went in for and got checked out in a reasonable manner. They do a pretty good job at keeping the pan-​handlers at bay; thank you, for that.

We switched our prescriptions to this location because we always get fast, professional service. Excellent phone help too!

Exceedingly kind staff at the pharmacy.

Cheapest liquor and cigarettes in town, and a client base that proves it daily! And not the world’s prettiest client base either.