McDonald’s

Awful. Avoid this one. They have no clue. I waited at the drive thru speaker a long time then another car pulled up to the other speaker and waited a few seconds. This two drive thru process is so complicated they can’t work it here. They continued to have me wait and took the other cats order. Unacceptable!

Super slow screens don’t work and were very rude… still waiting. … 10 min later still waiting. …

I gave this place many many many chances. The last straw was when I ordered a value meal. Got home. Got settled. Sat down to eat. Opened my burger container to see someone had taken a bite out of it!!! Couldn’t take it back because it had been 15 minutes and they would have totally denied it. Owners never called back.

Been really sick with the stomach bug and the only thing I’ve been able to keep down is iced tea. I live close to a Sonic but since McDonalds tea is $ 1, I figured I would drive the extra mile or so. TOTAL MISTAKE! Went through the drive thru and ordered a large, UNSWEETENED tea. I got a sweet tea, so I came back. They didn’t even say sorry, but gave me what they said was my correct order. Nope! ANOTHER sweet tea. By this time, I was really annoyed and came back to tell them that. They then told me to pull up to the first window, and took it back. Then waved me to the second window and the man shoved me a cup with the rim completely messed up and said ‘this is an unsweet tea lady’ and slammed the window. No ‘sorry’ nothing. Very very rude. The best part was that it was warm, with no ice. I’m not a picky eater, but when something like this happens I get really upset! Totally unprofessional and very rude! Ended up going to Sonic for my tea, for a couple bucks more atleast they got my order right.

Don’t hate on the McDonald’s that has TWO drive thru lines! This doesn’t make you get your food faster, but it does relieve congestion, I guess. Had a lukewarm coffee and some fries here. Okay the lukewarm coffee makes me a little bit of a hater. Sorry.

Yes it is fast food, but one would expect to get what you ordered. You can’t even order coffee here without it being screwed up, Once again my order is screwed up and the managers don’t care. The staff is poorly trained and I give that responsibility to the managers and the owners (who by the way never return phone calls). They also state they are open 24 hours, but most of the time, the shake machine is being cleaned or they don’t have items on the menu and you are given a lame excuse.
Thank goodness Starbucks opened up a block away. It’s worth the additional 35 cents on coffee to at least get what you ordered when Micky D’s cannot even make a mocha correctly. I’ve given up on this one and the management just tells you to call the corporate number.
Head down further on Cerrillos as that Micky D’s has competent staff.

I never know if they’re open or not, even though they say they are a 24-​hour fast food place… its just not consistent, and sometimes they only take cash late at night?!? Sounds a little sketchy to me… I’d much rather make the drive to the Pacheco McDonalds instead for the consistent great food and service… or just go to Dunkin Donuts next door altogether…

Nothing other than your normal McDonald’s — nothing special. I usually use the drive-​thru because the service is pretty fast. If you’re driving on St. Francis during rush hour, expect to never leave the parking lot.