Jiffy Lube

DONT GO HERE!!! I don’t usually go to jiffy lube to get my oil changed but I decided to try it out cause it had good reviews and I happened to be in Santa Fe and I was in a rush, but this place is horrible! I got their signature service oil change and it was the worst oil change I’ve ever gotten! So first off my oil filter just fell off a week later while I was driving and I had to miss my doc appt and wait for them to come fix it! Next they didn’t tell me one of my tires wasn’t holding air and as soon as I got back to ABQ my tire went flat! Also the did a sucky job of vacuuming my floors and the windows came out looking worse after they cleaned them, so many streaks! Lastly they didn’t tell me that my headlight came out and was sitting on another part under my hood burning it! It was pretty obvious if they had actually looked. Needless to say I’m pissed. Go to big o tires they are way better and have been changing my oil for years

I love this Jiffy Lube. This one in particular. They are always very helpful and professional and I never feel like they are trying to get me to buy more service or products. The waiting area is very pleasant and the restroom clean. The snacks are always welcome, too!

The jiffylube on 3143 on Cerrillos Road in Santa Fe is a great place! The people are friendly, the place is clean and welcoming, and the service is quick and efficient. I never feel pressured to have more work done, but feel more tuned into my car’s needs. I highly recommend this team of folks!

I’m very impressed with the professionalism of the staff here. Great customer service. Vincent was exceptional. The waiting room is clean and has sodas, coffee and popcorn. Was not pushy in sales. Vincent was very honest in the assessment of the car. Since there are three jiffy lubes on cerrillos road, I’m glad I chose this one.
Everything was fine until we tried to start the car. We couldn’t start it. An employee said that the car was stumbling when we brought it in but that is not true. The staff had incorrectly put in the air filter and it wouldn’t start. The most irritating thing is that they blamed it on the car when really a readjustment of the filter would have solved the problem. It was dishonest.
Vincent was very polite during the whole time. Suggestion: better staff training in dealing with these situations.