Animal Hospital of Santa Fe

I came to the Animal Hospital of Santa Fe today and had exceptional service.
My dog fell ill over the weekend so I called today to see if I could get him in. The lady I spoke with was pleasant and told me to come at 5:30. When I got there, I filled out a basic form and was seen within twenty minutes. The staff was friendly from the office staff to assistants to the veterinarian. Everything was explained thoroughly and I never felt rushed even though it was after closing when I left. Part of my dog’s illness was him being incontinent and the staff never made a fuss about it at all. I didn’t think the prices were expensive, either.
So happy I found this place and will continue to take my pup here!

I called today and was placed on hold forever. I finally got tired of the wait so I hung up. I would have been a potential customer, but right out of the gate the services stinks. Word of advice to the clinic doctor… If you can’t hire enough people to answer the phone, schedule appointments, and offer good customer service, then hang it up!

Horrible animal care. Took my pup in for a limp and they X-​rayed the wrong leg and now I can’t get ahold of them

Used to be a good economical vet. I overlooked the older buildings «less than tidy» appearance.
Over the years it has just become filthy. On top of that, the staff is unfriendly, unhelpful, and downright rude.
I needed new puppy services and I was turned away 3 times, all for different reasons. As if they couldn’t make up their mind why they didn’t want to see me.
If you are looking for a better option, try Dickinson animal hospital on 517. Its a few minutes farther for me, but they have a state of the art facility and a doctor that will actually come out in the lobby to speak with you.

This is where my critters get their medical care. The staff is always friendly, the doctors explain everything to you, and it is easy to find. If you need care for your critters, you may want to try them out. You may have to wait past the time of your appointment on occasion, just like at the people doctor.