Walgreens

I used to go to CVS on Bay Ave and CVS ON 41^st… but the pharmacy is open to the rest of the public to hear your personal info. CVS carries mostly CVS brand. So I switched to Walgreens on Soquel. Now I get my medications at the drive in window with less than 3 – 4 min wait. They carry every brand imaginable and always have a buy on-​get one free (or 50%off) the few extra minutes to drive there is worth it what I save at the counter.

First of all, I’d like to say that I have read all of the other reviews, and I must admit that I would not want to know most of the impatient, name-​calling, immature people who wrote them! Secondly, I would let you know I live down the street from the store, so I go there frequently. In all that time, I have never been treated unkindly in any way! I have also always found the employees helpful. I do not use their pharmacy because I was with another one for many years, but I have gotten information there several times. I do prefer the physical setup and organization of CVS, but that does not prompt me to totally bash Walgreens! Perhaps it is true that, in life, one finds what one is looking for! If you focus on constantly finding fault, you will! And like Don Quiote, if you expect to see the positive, you can actually cause it to appear!

I don’t understand all of the negative reviews. I switched to Walgreens from CVS downtown. The wait for a script to be filled went from 2 hrs on the dot to 15 mins. I’ve never encountered a rude employee in the pharmacy. There’s a front end guy that lacks tactfulness, but it’s a minor inconvenience compared to the wait at the other place.

Where to start… I have a very painful infected tooth, so the specialist prescribed me some infection meds and some pain meds. I normally go to cvs, but decided that walgreens was on my way home and to give it a try. Bad idea. I forgot my insurance card at home but seeing that both of my meds were about a total of $ 20 I was just going to pay out of pocket. Keep in mind that I am in a large amount of pain. Betty? the lady helping me was almost refusing to let me pay for my meds. She was very demanding and stand off-​ish. I literally was there an hour and a half in throbbing pain just wanting my meds so I can go home and take them. I had to throw a fit just to get my meds… UN REAL! It was so difficult for them to just let me pay for them! to top it off, she discounted the meds, and then asks me to call in and tell the operator what a great job she did. HA! Lesson learned that day, NEVER go to walgreens for prescriptions. You should not have to argue with them to get something a doctor prescribed for you. EVER!

I was released from the hospital 5 days ago after neurosurgery. At this point even short walks wear me out.
I needed a refill for a pain medication for my headaches. I had just been at urgent care for an hour. I arrived at Walgreen at 5:59 on a Saturday with a prescription from my doctor. Even though they close at 6pm they said they would not fill it.
I took off my hat and showed them my half shaved head and 15 stitches.
They still said they would not fill it and that I should come back tomorrow. I was stunned, to put it mildly.
I have spent nearly $ 500 per month for 30 years at Walgreens so I am not someone new to them
Tomorrow, I will be filling my prescription at another pharmacy
It is scary that there are people walking around without an ounce of human empathy

Terrible service every time I go in. The employees are rude, lazy and I just heard them accuse an old lady of refilling her prescription twice when she only had it sent to another one and I’ll they had to do was ask, but instead they accused of her of being a criminal. Don’t EVER go there for your prescriptions. Go to Safeway on 41^st they’re always kind and helpful.

Horrid management of employees. They would rather be stocking at 9pm than helping their customers.

The pharmacy is fine, but it seems like it takes ten minutes to check out at the register every time I go there.

So I’ve never experience unclenlyness or out of stock items but 100% of the time it takes FOREVER to check out. Even if their is one person infant of u. Everyone is slow period. They see abduction look at the line but they don’t care. They go their same slow speed. I love looking around in here but often but things down cause i don’t want to wait 30 min to check out oh yeah and numourus times employees have called for a second person and no one comes! I’ve even scene employees walk by! Crapy customer service.

I was originally going to give them 1 star, but gave them an extra for the Prescription program, I get my meds quite cheap, which is great because they get expensive.
The Pharmacy used to be great a few years ago, great, fast, accurate, service. Not so much any more.
I signed up for automatic emails to tell me when my prescription is ready to pick up. I drive all the way out to Santa Cruz, get there, and «No we have no record of a prescription for you.» ARE YOU KIDDING ME!!! This happens almost every month now. I have to call even after I get the confirmation email, and even then it’s hard for them to comprehend.
They will short me on the quantities, and NOT NOTIFY ME! So I get there, and they have only a few available — Though they have more, but don’t want to give them to me because «Other customers need them» — Well I’m a customer too! When I asked why I wasn’t notified of the quantity shortage, I’m told «I have no idea.» Helpful.
My cat is on daily medication that I get here, too. Clearly, it’s a cat, not a human on Blue Shield insurance. I’ve gone there before, and have been asked for my INSURANCE CARD and was told I needed some «number» in order to give me these meds! The little man didn’t understand the concept of THERE IS NO INSURANCE CARD FROM A VET! I had been getting these meds here for my cat for 6 years and I had never been asked for an insurance card, nor have I had that much trouble getting them
I would have changed Pharmacies a LONG time ago if it weren’t for the cheap medications card. I’m seriously considering a switch, because the hassle, stress, and amount of gas it takes to get there, wait, have to drive around Santa Cruz to wait YET AGAIN for meds I was told were ready, is not worth it!

My husband and I went to Walgreens to purchase some items that were on sale. We finally got up to the casher, after waiting forever. He was the old white guy. My husband has a major back problem, so we can’t stand around long. He rang up our items and they rang up at full price. I told him they were on sale, per their sale paper. He tried 4 times to get it right! I was getting mad! The people behind us were mad as well. This Walgreens could learn a lot from the Walgreens in Campbell, on Campbell Ave. They are the best! I don’t think the Walgreens in Santa Cruz can «get right!» CVS manages to give you the sale price. Walgreens, teach your dummies SOMETHING!

It’s okay for a walgreens, meaning not that great.
It’s cluttered and hard to find stuff and the employees seem miserable. Someone ought to unionize those suckers.
Me personally? I avoid this place and head to the rite aid down the street where they sell beer but probably don’t treat their employees any better.

Never have their «sales» in stock… I feel so bad for the employees here. Everytime I’m in there they are getting yelled at or given such attitude from management…

STAY FAR, FAR AWAY FROM THE WALGREENS IN SANTA CRUZ. THEY ARE RUDE AND GOT MY SCRIPT WRONG. THERE IS NO QUALITY CONTROL. NOBODY WILL HELP YOU IF YOU NEED HELP. STAY AWAY. If you go, make sure you check the medicine closely.

They have celebrity crossword puzzles, lip gloss, pencils, pens and gum. These are the only things I get at Walgreens period. except for the occasional nail polish remover. This is probably why I have never had any problems here… but from what it looks like, it is a good thing I get my prescriptions done at Longs… eep.

The last time I was there was to buy a toilet plunger, and before that it was condoms. So, obviously, emergencies only. I have two stories to warn you off this place:
Story número uno:
Some friends of mine live right around the corner and have two young kids. This Walgreen as screwed up their prescriptions several times, including almost giving their youngest the wrong kind of medicine. Good thing one of the parents is a nurse and caught the pharmacy’s mistake before the little one had any of the wrong medicine. So I guess what I’m saying is, don’t take your prescriptions here unless you want to die.
Story number dos:
I went in here one time with a friend and we had someone check us out who was really slow and seemed to have never worked a cash register before. «That guy was retarded!» my friend said. I gently chided her not to insult the developmentally disabled by comparing them to the register guy, who was just a fully-​functional moron.
The next time I went in there I walked up to the register and there was a young woman who was staring off into space. I put my «item» on the counter and said, «Hi.» She slowly looked over at me and said, «Hi…» I won’t go over the details of the transaction, but let’s just say it wasn’t smooth. Not more than a minute into it I realized, with a shock of horror, that this young woman actually IS developmentally disabled. I have some experience in this area because my mom frequently works in special ed and it was clear that’s what was going on here. This woman was really doing the best she could, and there was no one there to help her. I felt so bad for her because she was totally overwhelmed and the other customers (in line behind me) were getting mad at her because they couldn’t see what was going on. I had a major ethical dilemma right there — I figured if I complained to the manager she might get in trouble and I didn’t want that. So I didn’t do anything, I just left. FOREVER.
Kudos to her for getting a job and doing the best she could, and Walgreens can SUCK MY COCK for not placing her in an appropriate position.

These guys are real Jerks.
Everytime I’ve come here it’s been one thing or another, and I’m fed up. I’ve since taken my prescriptions elsewhere. Here’s how it’s gone down:
Waits. Every time I go in, it never fails that I spend a half an hour or so IN LINE just to pick up a prescription refill that was phoned in days in advance. Or howabout waiting half an hour in line only to get to the register and they’ve lost your refill, and they tell you to wait another 45 minutes while they get it together for you.
You know, cause I have all day to sit around for your sorry asses.
Christ.
The same applies to their drive-​up window service. Turn your engines off, folks, cause you’ll most likely be sitting for a while.
And then there’s the fact that they close at ten and their pharmacy closes even earlier. Is it so unreasonable to want access to a 24 hour pharmacy? Ugh. I won’t be coming back to this Walgreen’s, EVER.

The pharmacy was pretty busy when I got there but they still managed to be friendly which was nice. I like Walgreens for their cosmetics. They usually have pretty good displays of sample size stuff and gift kits. They carry the Jordana cheapy stuff which has one of the best eyeliners around. (let’s put it this way, my mascara is Diorshow whichi is about $ 28. My eyeliner is Jordana which is 2 for a dollar)