The Loft Salon and Spa

I literally have the worst hair to cut. It is super thick and long and every hairstylist I have ever gone to has complained how much work it is. Not Soheila! She gave me a precision cut and spent over a hour and a half texturing and layering my hair. I feel like I have had half the weight taken out of my hair and she framed my face perfectly. It looks amazing! And to top it all off it she only charges $ 50. The best $ 50 dollars I ever spent!

Dawn is the BOMB! Such a sweet girl and has been here forever! She grown up in the area and is a mother herself! The shop is cute and from what my daughter and I seen we really liked everything about the salon. A cute boutique and coffee shop next door with a bakery. Hands down a great day with the family and everyone loved my hair.

Debra is amazing for massage — highly recommend her to everyone in need of a great massage. Staff is very professional. I’ve always had a really great experience there!

I have been coming to La Salon Croft for 59 years!
They let me bring Pongu with me and promptly feed him a bowl of pickled pig’s feet (from Sausagecherio, I presume.)
I’ve never had a better coif in all my years and I’ll never let a another coifer touch my haird-​do except for MARGOT.
Toodleloo!

Ashleigh D’Angelo has been my stylist since The Loft first opened as Le Salon Cruz. She is absolutely wonderful as is the salon itself — especially after undergoing an ownership change a few years back. The salon is now better than ever. It is clean, very comfortable, has a GREAT location (Swift Street Courtyard) and truly experienced, exceptional stylists. Ashleigh is one of the best and The Loft creates a great environment. You will love it there and I highly recommend it. BTW, the prices are not at all exorbitant like some salons around town.

I started getting my hair cut from Anita about 4 months ago. My hair has never looked so good.
My hairs grows out perfectly and I couldn’t be happier. Anita really knows her stuff not to mention her winning personality. Your review helps others learn about great local businesses.
Please don’t review this business if you received a freebie for writing this review, or if you’re connected in any way to the owner or employees.

The salon itself is really charming, with lots of natural light and an airy, clean feel to it. Also, everyone seemed nice, so for that this place deserves some stars.
However, my haircut was, and still is (I have had to wear it as pulled back as much as possible, which is tricky as it is short, for the last month and finally today can no longer take it and am going to another salon to see if they can fix it) positively terrible. I’m a super easy-​going person. I’m not superficial, I really don’t need to look perfect and I certainly am not picky about haircuts. However, when your hair is blatantly uneven and looks like someone simply hacked at it with scissors for 30 minutes, I think there is solid ground to complain.
I can’t remember the name of the woman who cut my hair. she was pleasant but showed up late to the appointment by about ten minutes and seemed very rushed. I have fairly short hair and just wanted it thinned out and trimmed up a bit to prevent it from growing out badly. One of the main things I asked for was that it be evened out. I told her I didn’t mind going shorter if that was what was needed to make it even. She clipped away and then said she was done. I looked in the mirror and was utterly confused. I mean, it looked like a child had ‘played hairdresser’ on me! It was blatantly uneven, chunky, and terrible looking. So I politely pointed out how incredibly uneven it was (and it wasn’t uneven in a stylish, layered way) and she said no problem and said she would fix it. She seemed rushed and mentioned early on that she had another client right after me, so couldn’t spend a ton of time on my hair but that I could always come back if we needed to fix it more… so, maybe that is why she just went crazy on my hair and didn’t pay attention to detail. She went shorter and shorter and there seemed no technique, she just was clipping away here and there and everywhere. She then quickly styled it and I thought it looked flat, but okay. Since she styled it with a slight curl under, I couldn’t accurately see the cut.
I knew it wasn’t ideal, but I am a nice person and at the time had no idea how bad it was, and as the cut ended up being only $ 45 (which surprised me, the place looked rather upscale and after living in Marin I’m used to paying ridiculous prices for hair cuts) I tipped her over 25% to make it seem like an ‘appropriate’ price for her time.
Well, the appropriate price for that haircut was actually zero, as I soon discovered in the grocery store bathroom. Able to fully analyze my hair, I realized it was COMPLETELY, ridiculously uneven all over. I was actually embarrassed to be seen with it like that and did my best to pull back as much of it as I could.
I then went to my sister’s for dinner and she was astounded by how bad it was. So we had to go in her bathroom and try to cut off some pieces to make it more even looking. It did help a bit– but the problem was unfixable and as I mentioned earlier I’ve been pulling it back and just waiting desperately for it to grow out. It is still so uneven that today, less than a month from the terrible haircut, I am having to go to another place and spend more money to get it fixed!!!
Really not cool.

I’ve been trusting Christine Thyden with my hair for well over 5 years and have learned my lesson to not go elsewhere! Sure, I could save 20 bucks or so by going elsewhere but since I’m only doing this twice/​year, it’s worth every penny.
I have a lot of hair and she does a great job with the cut — lots of layers so it feels nice ‘n light. Once a year, I get full highlights and then get just the top done later in the year so it’s not roots city. The full highlights always look amazing — the perfect blonde! She does the touch up highlights very strategically so I don’t need to go through the full deal twice/​year.
She’s got some serious skillz and know-​how. She’s always looking to continue her hair education so she can share her knowledge with Santa Cruz.
A couple times over the years, I made the mistake of going elsewhere to get my hair done. Once I went to a friend to support her new business and ended up with coppery highlights. Another time, I went to someone cheaper recommended by a friend and ended up with the same copper nightmare. I went back to Christine and had to admit I cheated on her and deeply regretted it! She gave me the silly «I told you so» and it’s never happened again!
Christine is super chill to hang out with and knows how to make you feel all fresh & sexy (at least as far as hair goes). If you’re looking for someone new to take care of your hair, she’s the one: D

I was desperate for a new hair stylist. My previous one, which I had been with for a couple of years, changed her schedule and it was just impossible for me to get to her. I have 3 young kids, so my free time is limited. I met Chritine Thyden on a random night at a restaurant. We got to talking and she told me to check out her portfolio. I had made an appointment with her and checked out her portfolio that evening. The hair looked great, so I thought I would take a chance. I had pretty long hair, but since she was new to me, I thought I would just have her do my color and just a trim. I really had planned to chop off my hair, but not with someone new. When I went to my appointment and met with her again, I immediately trusted her. She told me a bit about her training and I decided to let her take the scissors to me. I had a picture and she did exactly what I asked. She cut off 10 – 11 inches of my hair. The color was perfect, as well. I was totally satisfied and have already scheduled my next appointment. Christine has a great personality, too. I don’t think we stopped talking the entire time. Loved my experience and so glad to have found her. The shop is super cute too and right next to Kelly’s, so you really can’t go wrong.

i had a great massage with debra last night. she was firm and thorough. she seemed pretty in touch with what my body needed, and i walked out feeling great. plus, the great feeling has held all day.
i regularly have issues with my lower back, but for the past two weeks it seemed like it was getting worse, maybe from all the time i spent holding my 7 month old nephew during the holidays. for the last week i have felt really soar, and my posture just looked ugly. after seeing debra, i feel so much better, and i think i look better too.
plus, i really liked her demeanor. she started the massage by saying, «this is YOUR massage. let me know what i can do to make it the way you want it to be.» which, when she said it, seemed obvious, but i have had so many massages where the person just isn’t firm enough, or they don’t hit the right spot, but i feel like i will insult them if i tell them so. it was nice to have her make explicit that feedback is welcome.
the only reason i am giving it four, not five stars, is (and maybe this is just me), i had a hard time feeling like i was as warm as i wanted to be. i came in from the cold, and just never warmed up in her space. i wasn’t shivering, but i wanted to feel really roasty toasty, and i never did.

I had a tricky hair mishap and the girls at the Loft were more then accommodating. I had accidental jet black hair with hugely contrasting blonde highlights (also accidental) and came to Jazelle for help. She spent almost four hours correcting my color, covering my highlights and listening to my concerns (mostly that I was going to absolutely fry my hair.) I left the salon with a subtle auburn ombré that I absolutely love (that isn’t the least bit fried!!)
I so appreciated both Debra and Jazelle’s dedication to happy clients and for that reason I will definitely be coming back :)

I love this place thanks to Cayden! My friend brought me here and he instantly was super friendly and welcoming! He is definitely very passionate about what he does and making people feel their best! I am seriously obsessed with the deep conditioning stuff he puts in my hair! This is a must!

I’ve been coming here for approx. 3 years (first as Le Salon Cruz and now as The Loft) and have had a fantastic experience each time. The space itself is lovely and always very clean, with comfy waiting chairs and a nice selection of tea and water to sip on in case you’re a few minutes early.
I see Christine every time I come in as she does an amazing job with my hair (which is thick and wavy), providing cuts that not only look fantastic the day of but also grow out nicely — so even 2 months later it still looks great. I highly recommend setting up an appointment with her!

I used to come here a lot when it was Le Salon Cruz, and under different ownership.
I recently called up the Loft, not realizing the ownership had changed, and asked for a hair appointment. I was automatically pegged as a college student, and told (not asked) that I would be put with the person doing the college student specials. I didn’t really think anything of it at the time. They called me right before my appointment saying the hairdresser was sick (not a problem with me) and had to reschedule, so i did. Then my next appointment I ended up not being able to make but the reschedule I made was a good fit.
I showed up to the hair salon and was greeted by my hairdresser, a friendly Jezel. While she was very friendly, she took four hours to color my hair. We didn’t even make it to cutting my hair, so she scheduled me for a few days later for that part. I was totally not impressed because I had never even sat in a hair salon for four hours before, let alone not even gotten to the cutting of my hair. When I got home, I realized that my hair did not even feel nice. It felt dry yet oily, too thick and rough and coarse. I was pretty unhappy with the color also — four hours should have yielded something good but my roots were not even done! She had repeatedly said to me during the session that she was happy to re-​do my hair if I was unhappy, which I thought was just her being nice. Looking back, I think that she was saying this because she has had these issues before. I quickly realized that i was not willing to have her cut my hair because I didn’t want my haircut to be screwed up just as my color was. I called to let them know this, ended up talking to the owner, and the owner said that I would have my hair cut by a more experienced hair stylist and Jezel would re-​do my color. She ensured me that out of the $ 150 I was paying, $ 50 would go to the experienced hair cutter.
The day I was to go in to receive my corrections, I got a call from Jezel, explaining to me that I was going to have to pay extra money for this. I was not happy and she could tell, and she then began to talk to me extremely unprofessionally as if I were a friend that had wronged HER. She then told me that she was the one being nice to me because i «couldn’t afford» to get my haircut. THIS was completely out of line as I definitely NEVER discussed my financial situations, and it is incredibly rude to be called poor and have someone tell me they felt like they were doing me a favor just to get a simple haircut! She also slipped in a reference to the owner as her mother, giving me more of an understanding of what happened later. I attempted to get off of the phone before deciding whether or not I would go in when she avoided letting me talk to the owner, and then she told me I was being unfair to her for not giving her a direct answer. I ended up practically hanging up on her to get off the phone, and called back later and eventually got back into contact with the owner.
The owner and I spoke again, and the owner 100% changed her story, saying something completely different than what she had said before: that I would have to pay more to get my hair cut by someone experienced. She also gave me a few lines about how they were doing me a favor because I ‘couldn’t afford’ their prices. It seemed they had talked and decided something different and basically just told me I didn’t understand the prior conversation — even though I had confirmed on the phone multiple times during the first convo with the owner! I was pissed and called off all of my appointments, because there was no way I was going to let them swindle me any further. Then, about an hour before I was meant to have my second appointment, I think they finally realized that I wasn’t going to be misled by their lies, and had their receptionist call me and tell me that okay, they would have an experienced hair dresser cut my hair with no extra charge. By that point I had already walked into a different salon to get my hair fixed, and had 0 interest in even going into their salon again.
It was an extremely disappointing experience that I hope no one else has to go through. I had so many good experiences at Le Salon Cruz and am totally disappointed in the new ownership. The receptionist was much more down to earth and I hope she is not killed for being the messenger. It is a shame that I will never go there again due to this, because Deborah is fantastic. But alas, this experience ruined the salon for me.

Cayden is awesome with my hair! Because if him, u don’t go anywhere else to get my hair done! He’s a super sweetheart and he takes good care of his clients! Highly recommend getting an appointment with Cayden.

I’ve been going to Cayden for the last couple years and I’m glad to see him at a salon that matches his level of professionalism. He’s always willing to work with my ideas, and still be realistic about how the hair will translate. His passion and friendliness make every appointment better than the last. And his head massages are great too.

Cayden is a hair magician. He loves what he does and it shows. I won’t let anyone else touch my hair. Plus!!! The Loft has a great ambiance and is located in a hopping little plaza. You can get you hair done, eat a killer lunch and then have a drink at a local brewery all in one stop! Two thumbs up.

I AM a fan. That said, why isn’t anyone returning my calls? I’ve called twice in the last few days and no one has called me back. I would love to book a haircut. I will leave one more message today.

I just had a cut and color at The Loft and I am thrilled with the results! The salon is a beautiful and relaxing place. Go in to be pampered and come out looking fabulous. I am so glad we have a salon of this quality in town! Highly, highly recommended!

Debra is an exceptional massage therapist! I have been a regular client for years and my favorite treat is a 90 minute hot stone massage! I am always amazed how Debra always knows what part of my body needs work — she is truly unique and spoils me with results.