Taco Bell

I went in to order and the guy in front of me forgot his wallet so we all had to wait until he came back to pay. Then employees wouldn’t take anyone else’s order making everybody else wait. They should’ve exited his order out and redid it when he came back in. I asked if they had a restroom and they rudely told me that it was locked. So after I ordered I was looking at my phone for a bathroom nearby. I shouldn’t have to go somewhere else to use the restroom especially if I bought food there. A person a few people after me asked about a bathroom and the employee had no issues going on unlocking it. I went up to the counter and asked why they told me it was locked but yet would unlock it for that lady. The employee got a big attitude with me saying that she had to go outside to unlock it and didn’t want to have to go outside to unlock it. She acted as if everyone was such a inconvenience to her.

It’s Taco Bell, so obviously my expectations were already appropriately low. I don’t often get fast food but sometimes you’re just in the mood for some cheap junk food. This, however, was the worst experience I have ever had with Taco Bell in my entire life. My 7 layer burrito was 90% rice and lettuce. The potatoes in my spicy potato taco were inedible rocks. I took one bite and actually had to spit it out. The apple empanada tasted like it had been fried in old, rancid oil. My boyfriend’s tacos and nachos were so wet and soggy they fell apart like jello in his hands. His burrito was like a big wet diaper of dripping soggy beef. I ordered chips and cheese and only got the cheese… no chips. They also totally forgot to include my cap’n crunch bite things. It was obvious whoever prepared this food had absolutely no care or consideration that they were preparing food meant to actually be eaten. It wasn’t just one or two messed up things… literally everything we received from what we ordered was exceptionally terrible.

I normally don’t eat Taco Bell very much and even less do I eat inside but I did and here’s what happened: it is understaffed and old. There were only 2 people behind the counter both making food and also working the register so it takes a long time I get an order. Also the tables were all dirty. Is also like to point out that the drink dispensers are behind the counter and there actually isn’t a drive though. Whatever, I only feel a little gross after eating the food so that’s normal.

There’s a young man taking orders and his manger is a young female with glasses. She’s being very rude to him. It seems like its first day. He’s doing great. She’s really just riding him and it’s not that busy. They are only getting a three because of the manager. She needs to learn how to do some positive reinforcement. People work better if your not so negative all the time.

Came to get breakfast. Was not greeted. Staff were on their phones. It was very awkward. I never go in there to chit chat with them but wow! Glad I don’t live near by. Next time I’m there I will NOT visit this Taco Bell. I love the food but the employees were horrible.

Holy Hello. I have been coming here for the last few years — it’s in the neighborhood and has not been too bad. But I just got served by someone who was either high on dope or previously killed enough brain cells to qualify. Besides taking forever — and I can be patient– by the time my order was complete– and I watched it being made to make sure nothing crawled off the guy making it– and noticed that some key ingredients were missing… I was so grossed out by the individual making it, that when I tried to eat it, all I could do was think about where his hands had been and I just couldn’t do it. In the trash it went. Who knows, maybe this guy has gotten his life together and he is just trying to make a living like the next person but YOU JUST DON“T KNOW– and so I am not going to be darkening that Taco Bell’s doorstep any time soon. Sketchy is right on.

Loud, obnoxious and profane… and that was the manager. In normal conversation with her co-​workers.
Entire floor of restaurant had that fine greasy, slimy feel to it.
Food was fine and I’ll probably be back (sadly). Not even close to the best example of any fast food restaurant.

OK… It’s taco bell. let’s talk about the scene. One thing that stands out is the fact that it not updated like some of the others on town. Exterior restrooms are kind gross in general. One big reason for NEVER eating in. As the night goes on the not so nice people come out. There are allot of noon sobers running around this place. The one thing I can’t seem to understand is whey there are no cameras anywhere. I mean seriously, this place gets sketchy at night. I’m sure one of these days something bad is gonna happen. With no video, some one high up is going to be responsible for some seriously getting hurt or worse. Other than that it’s Taco Bell, not much to say about the food

My 1^st time here. Ordered my usual: shredded chicken burrito with extra avacado ranch sauce along with a crispy potato soft taco. Drank water.
The chicken burrito was my main issue. The rice was burned/​hardened and the chicken tasted old. Then there’s the issue of me asking and paying for more sauce. There was almost none to be found!
I brought this up to the shift leader Angel who apologized and quickly re-​made my burrito. He was very helpful and wanted to make it right.
Besides what I’ve described above, I did get the feel that this particular location hired a few people on the fast track from homeless to semi helpless. The tall blonde guy with tatts who made my burrito the first time was so chinsy. The burrito was long and skinny like he is. Ugh.
Plus…I don’t like that the bathroom is outside. It’s not an easy feat if you’re eating alone, need to pee but don’t wanna walk away from your table because there’s plenty of indiscriminate homeless here who’ll find a bonanza with your half eaten food! What a treasure!
One star for remaking my burrito & the 2^nd star for not overcharging us while trying to figure out our coupon!

Can you say Sha-​sha-​shady? The staff is A-​OK, but the quality in clientele degrades as the sun descends.
Be wary. Bring back-​up.
Its regular tacobell food.

It’s taco bell. They got the order right and greeted us with a smile and I could actually understand the guy behind the counter. That’s all that can be expected out of a fast food joint.

This is the worst taco bell in Santa Cruz County! I dont say this lightly. I have given them multiple chances to fix there mistakes. The last time I was there I ordered three chalupa no meat add potato (I know I know), I got a chalupa w/​no meat ADD SHRIMP. Of all the nasty food items they could have added to my food. When I went back the guy behind the counter said «You ordered what?» As if I was crazy. I left really mad. I have given up. If you want good taco bell go to anyone of the taco bells except for the one off of Morrissey/​Soquel Ave.

crappy food that gives everyone the shits. the only people who like this place do not know how to cook. this goes for the entire CHAIN.

taco bell = ultimate munchies food. if you got late night munchies tb is the perfect plaaccee!!! love tb. best fast food. forget mcdonalds and all that other junk. its 2 am and your hungry? go to tb haha

I must admit that I am a Taco Bell Junkie! This Taco Bell is located downtown and is the only Taco Bell I know of near by that has a drive food window.

Yeah, yeah, yeah. Whatever, it’s not REAL Mexican food. I don’t care, I can get a burrito for a dollar when I’m poor whenever I want it. If you are not a vegetarian it is THE place for after last call food. But you do have to use the bathrooms at Saturn.

I know, I read Fast Food Nation too. I’m a big fan of the Slow Food movement. I really like what Carlo Petrini and Alice Waters are accomplishing.
But I LOVE the double decker supreme taco and thats all there is to it. And I’m sober. And its in 2 in the afternoon on a weekday so there!