Santa Cruz Record

I recommend this place for your publishing needs. Liese, the Editor, was prompt and efficient, getting my statement to begin to run a week earlier than I expected. Additionally, she went out of her way to provide additional documentation I requested. Definitely a good experience. Thank you Santa Cruz Record!

If you’re considering subscribing to this service because you need accurate records in the Santa Cruz Country area, my only experience with this company is that they are 100% inaccurate.

My wife and I started receiving ‘welcome to the neighborhood’ mail at our house from local businesses and services, addressed to people we never heard of before, which was odd because we’ve lived in our house for over 12 years.
When I did a search on the web for the people’s names to whom the mail was addressed, I found the June 12, 2012 edition of The Santa Cruz Record newsletter and it showed a record of a deed filed against our home under Grant Deeds, by people we don’t know.
I called The Santa Cruz Record and left a message to contact me ASAP to try and understand what was going on — no return call. The next day I printed out the record with my address on it, went down to the Santa Cruz Country Records department and pulled up the record number that was posted against my home in the Santa Cruz Record. The actual house in question was in my neighborhood, but on a different street.
I called the Santa Cruz Record again, this time getting a live person on the phone, and described my situation above. The woman on the phone not only denied receiving a voice message from me, she really couldn’t have cared less about the issue as described. «Well, these things happen». I wonder how often this happens?
But until this sort of thing happens to you, it’s difficult to comprehend how disconcerting it is as a homeowner to see someone else’s name in the so called public record as owning your home. Again, she couldn’t care less. My comments about potential fraud, scams, etc. (based on real events) didn’t even phase her. It’s as if this happens all the time, and based on her cavalier attitude, in all probability it does.
My wife and I now wonder if The Santa Cruz Record’s customers would be happy to hear they are sending ‘welcome to the neighborhood’ mail with the wrong name on it to people who have lived in their homes for years, like us (?) i.e. How many businesses are burning postage to target people via direct mail who don’t live at the address to which they are mailing it? The lady at The Santa Cruz Record didn’t seem to care much about that either.
You may be reading this because you’re considering a subscription for $ 75/​year to the Santa Cruz Record. You might want to reconsider.