Rym Partridge DDS

Ive have been visiting Dr. Partridge dentist office for several years and have been very pleased with not only his professionalism and meticulousness but also with the courtesy of the staff from the front desk to the hygienist who assist. Always very genuine and kind.
They have really done a good job of making you feel welcomed and part of a family. I would highly recommend Dr. Partridge for anyone who is looking for dentist who is knowledgeable. Dr. Partridge strives on ensuring you look and feel better than when you arrived. Obviously something you want to make sure is a top priority in a dentist.
They also have a very good text messaging reminder system so you never have to worry about missing the appointment. Also, parking is generally never a problem. They have their own private parking lot with close to 20 spots.

I don’t post very often but because I had such a good experience I thought I’d say a little something about by my experience with Dr. Partridge. I shopped getting a crown around and met with Dr. Partridge and felt very comfortable with his process (that he did a great job of explaining as it was my first crown) which made me feel comfortable. There was little to no pain in the process and I am very impressed with the quality of his work. Not only was his price the best but his office and staff were very accommodating and professional. I will definitely recommend him in the future.

I’ve been going to Dr. Partridge for 13 years. I have read all the negative reviews and I am shocked. Dr. Partridge is very serious about the health of my teeth/​gums/​mouth. He is a perfectionist, which I like, because it means that he will work until my problem is fixed properly. He is not very chatty, which I have always interpreted to mean he is concentrating. He does have a sense of humor and is quick to tell a joke-​when he is finished. As for giving a laundry list of what procedures he recommends, I have never felt pressured. He is not only a dentist he is also a businessman. People go into business to make money. Suggesting work that would make your teeth healthier is good business sense. His sense of humor is very much like the British, quite dry. I do agree that his staff are top shelf. I love my hygienist Patricia. I think Dr. Partridge is a great technical dentist who just happens to be a little quirky. We all have our own quirks. I do agree with people who say they have been mistreated by Dr. Partridge-it’s unacceptable! I will continue to see Dr. Partridge.

I was referred to this office by my roommate Bob who is a long time patient for over 30 years… My first time to comment on any service Ive used. But 5 stars for this dental office is definitely in order. From the moment I made my appointment to the total caring of my complete set of new teeth from Dr. Partridge and staff. They made it very easy for someone like me who never took care of my teeth and was very nervous about facing the truth. I feel like I can really smile for the 1^st time in my life with confidence! I will recommend this office to friends and family… Thanks Again to the Dr. and staff there!

I have been going to Rym Partridge for almost 10 years. I find the desk staff and the dental team to be courteous and professional. i think Rym is wonderful. Any issues with my teeth and gums and the options for treatment have always been thoroughly explained. I think he has the perfect combination of chair side manner, knowledge and skills. And I love his personality! All of the hygienists and assistants have been great, too. It feels like a family.

Dr. Partridge is an alarmist who will leave you feeling as though you are destined to lose your teeth unless you follow through on treatments he rattles off as he goes through your mouth with a camera magnifying every detail.
All of it looks dramatically worse when blown up and projected on a bright screen. A little tarnish here or there? Dr. Partridge smoothly points out how terrible it is and recommends a list of treatments. As he is going through his routine examination he does not seem to listen to any background information you might offer.
At one time I had an overbite and my top teeth had partially worn the gum away where the bite crossed my lower teeth. Years prior I had braces to correct the overbite. If the gum has been scraped away it does not grow back. I was advised that I needed treatment for receding gums. I explained how the gums ended up that way and how I had braces to correct the bite. His response was «You don’t have an overbite» as though he did not comprehend that I had already had the cause corrected. All he was open to was «receding gums = treatment for gum disease.»
I had an older crown. Under magnification of his camera some sealant was showing along the gumline. He urged me to have the crown replaced and warned that decay was setting in.
As he rattled off other warnings and advice I was put off by his unwillingness to listen to me. I felt like I was being smooth-​talked by a salesman. If I made a decision on the spot not to go with a recommendation Dr. Partridge would declare, «Note: (my name) does not wish to have such and such treated» to an assistant who was at his side writing everything down on a clipboard. The way this was handled seemed to be designed to make you feel guilty as though you were unwilling to do what was best for yourself against his advice. Later I met with a different person from his office to go over a treatment plan. Most of his recommendations were not covered by my dental insurance. The whole initial examination rubbed me the wrong way.
Seeking another opinion, I had an examination done by a different dentist who pointed out that I could probably go another 10 years with the crown in its current condition. The visible sealant along the gumline was typical and normal. It has now been seven years since seeing Dr. Partridge. The crown is still in place and free of decay.

I have had nothing but a great experience with this Dentist and his team. I read many of the reviews and I decided to give them a try anyway. One of the most amazing things for me was the weekend after I booked my appointment I received a call on a Sunday from Dr. Partridge himself. I have only had a Dentist call me after having surgery or a root canal never to get to know me. He asked what my concerns were and if I had any thing that I needed to address right away.
The day of my appointment he came in and I felt like I already knew him. He was very friendly. He is very knowledgeable and I felt like he treated every experience as a learning opportunity for his staff. They all work like a very good team. I was impressed. The only thing I would say regarding his interaction with HIS staff is that I noticed he does not like to be interrupted. You have to be super sensitive to get upset by someone calmly saying, «Wait let me finish.» His staff is very friendly and supportive. No one looks unhappy. If they were I’m sure they would not be there. Your boss is not going to babysit your feelings. I’m heading back next week for a root canal and I am not nervous at all. I am very confident that Dr. Partridge and his team will do an excellent job.

I have been seeing Dr Partridge for over 20 years. I am always complimented on my smile (my teeth). Dr Partridge and team are always careful to fully explain any treatment well in advance so the patient knows exactly what to expect. I find this very helpful.
Dr Partridge remains committed to providing the very best care for the very best smile.
As to Dr Partridge’s social skills, he is one funny man! WE often enjoy post treatment jokes :) if you find him serious it will be because he is serious about doing the very best job!
The staff at Partridge Dentistry has changed over the years, except Patricia who remains a constant, but they all fit the same standards of friendly, knowledgeable and efficient. Two thumbs up!

My husband and I have both been patients of Dr. Partridge for over 12 years. He is passionate about addressing patient’s concerns and performing perfect dentistry. He is a perfectionist about all his work, such as getting crowns to fit so perfectly they just drop into place. You don’t even know its not your natural tooth. His office has all state-​of-​the-​art equipment. Over the years he has done a lot of work on both of us… all totally pain free. His work is meant to last a long, long time with no future problems.
We both love his hygienist, Patricia, and all his cheerful staff.
I would recommend Dr. Partridge unconditionally to anyone.

The only reason I’m giving one star is for the excellent staff. Everyone was SO kind and understanding, especially Jet who is their Financial Coordinator.
Dr. Partridge is basically what everyone else has been saying — he doesn’t seem to have the best social skills. While I think he DOES cares about his patients in one way or another and he does seem like a very skilled/​qualified dentist, his manners and compassion are lacking. I called him the night before with an issue of a broken tooth, and he seemed very nice on the phone, so I felt confident going in the next morning that I would have a good experience. Should have read the Unilocal reviews.
I felt VERY pressured and not listened to the entire time by Dr. Partridge regarding treatments, cleanings, etc. done although I explained numerous times that I literally didn’t have enough money in my bank account at the time to cover the things he wanted to do that morning. He kept egging me on, asking me to call my parents for money, etc. He was rude to the assistant that was helping him, as well. I felt so uncomfortable the entire time, enough to where I had to excuse myself to go outside. I did not return after going outside, and left feeling, as another patient quoted, like I had the worst mouth in the history of the world. I was going to try and go back, but I just couldn’t bring myself to set foot back in that place ever again. I’ve since found a wonderful and compassionate dentist.
I thank the rest of the team for being so understanding and kind, but will not be back and will never recommend Dr. Partridge to anyone in the future.
P. S. From what it sounded like, most of the staff I encountered understood the situation like it has happened before with others. Now seeing the Unilocal reviews, it has. I hope that changes.

This place is great! Wonderful customer service. Everyone in this office makes the dentist experience a pleasurable one! Normally I cringe at the thought of getting my teeth cleaned, but ever since I visited Rym Partridge, I actually look forward to it :)

I’ve been going to this dentist for many years. Technically he’s been a very good dentist for me. I’ve had nothing go wrong with the work he did on me. The hygienist Patricia is awesome.
However, I referred my wife to him, and since then we had nothing but problems with him, and are afraid to go back.
We shall not return here.

I am a new patient and was referred by a friend. I have a history of being afraid of going to the dentist but realize dental health is crucial to overall health so I get regular cleanings and check ups. The staff at Dr Partidge’s office made me feel welcome and gave me constant updates as to when I would be seen (in other words they didn’t leave me to languish in the waiting area, which is comfy with couches and a tv) my consultation with Dr Partridge was thorough and informative and not at all uncomfortable. He explained what issues I have with my teeth and how they can be dealt with and I felt I had a good understanding by the time I left. I decided to have a gap filled in and my front teeth sculpted before my upcoming high school reunion because I know I’m going to end up in a bunch of pictures on FBI and I want to look my best. I am simply amazed and thrilled with the results. I can’t stop smiling in the mirror, what a difference a tiny adjustment can make! I plan to go back in for some fillings and highly recommend this dental office to anyone in Santa Cruz in need of a competent skilled dentist.

I hate (!!!) going to dentists. Positively hate it with the blinding passion of a thousand white-​hot suns! Just hate it. But if I want to keep my pearly whites I have to go and get them looked at every once in a while.
Originally went to Dr. Partridge over a decade ago. I had to have a crown placed on a tooth that had been bad since childhood. From experience I seem to have a mouth that is almost impossible to numb-​hence why I hate going to dentists. Dr. Partidge was the first dentist who listened to my worry/​terror and then devised a solution that actually worked. I had an almost pain-​free crown placed.
Years passed and I still avoided the dentist but because of insurance I had to again go back and get a check-​up. Again, I found Dr. Partridge to be through, caring and skillful. He mentioned doing several non-​essential proceedures but there was no pressure. He was merely presenting me with option for care.
A month ago I finally went back again for another routine check-​up. He found two small cavities and another tooth that had been «repaired» by my childhood dentist was starting to decay. He recommended I have the cavities filled and the bad tooth’s filling replaced. I knew he was right but I started to sweat before he even finished describing what should happen.
He remembered my worry from years ago (!) and took a bit of extra time to explain how he was going to control the discomfort. I sort of believed him since he had painlessly fixed a tooth from over ten years ago but memories of the childhood dental pain had me delay the repairs until I was a bit less chicken.
Today went in to have him work on my mouth. Here’s my impressions:
–Does a thorough job. I am very happy with the final outcome.
–Has years of experience and so is very efficient (this cannot be underestimated)
–Staff was professional and caring
–Dr. continually checked in with me about pain and continually explained what he was doing as he was doing it.
–Pain was MINIMAL !!! because he took the time and was willing to approach the situation as non-​routine
–Post-​op discomfort has been minimal because of the efforts taken during the proceedure.
I am highly recommending Dr. Partridge for dental care. My experience with him and his office has been outstanding.

Good dentistry and great hygenist. For good people skills (from the dentist), I’d suggest going elsewhere.

I like Dr. Partridge and his staff. There are plenty of dentists around but I think they are really nice here. Dr. Partridge is funny too. I like it when he tells me jokes when I come in, because sometimes being at the dentist isn’t the best place to be. My husband goes there too. And he likes it too. Patricia is the hygienist and shes gentle and does a good job. Thank you!

A local oral surgeon referred me to this dentist shortly after we moved to the area. I needed a cleaning plus I wanted further opinion on followup to a root canal (which eventually needed an apicoectomy). The staff were great, well — except for the dentist himself. As a first-​time patient, they recommended and gave me a full initial exam in addition to the cleaning. Having had quite a bit of dental work done in prior years at my previous residence, i tried to quickly inform the dentist of my recent history and the root canal of concern. He seemed not to listen, often interrupting me and acting as if he totally knew what was going on in my mouth. I think he wanted to form his own opinion (which might have been fine if he didn’t miss my primary concern).
Also, I watched him treat his assistant like crap. I think it was her first day and she was nearly in tears based on his behavior. He was essentially telling her how to use a pencil, and he questioned a few decisions she made right in front of me, followed by a stern lecture. He once called out his entire assistant staff when he told her to request the help of the «other girls in the office who aren’t doing a darn thing right now.»
The hygeniest was much more pleasant. I had a good cleaning from her. Also, the front desk staff were great, although you can almost tell they have to walk on eggshells around this guy.
When i went back a few weeks later for a free followup quote on the dentist’s recommended work, there was no mention of the troubling root canal, although he recommended a some other work (of lesser concern than the needed apicoectomy). It was clear that he hadn’t listened to my concerns when he tried to «show off» to me that he knew everything. Perhaps he was more focused on embarrassing his staff.
Furthermore, my wife went in several weeks later for a cleaning and initial exam. She had an equally horrible experience. To top off my experience, the dentist totally mocked me, to my wife, as if she wasn’t going to tell me. He said something about me being very talkative and trying to tell him everything in my exam. Well, obviously he should have listened or let me talk a bit more.
When I requested our records to transfer to a new, much kinder dentist who’s not full of himself, the front-​desk staffed asked me why. I told her my wife and I were unpleased with the dentists demeanor, and she nodded as if she totally understood. I gather that wasn’t the first time she had heard that.

I have been a patient of Dr. Partridge for over 25 years. He is a true artisan. Anytime I need work done, I know it will be of the highest quality. In addition, his wonderful dental hygienist, Patricia Anderson, always makes me feel good about myself when I leave after my cleanings. She tells me how well I’ve done, let’s me know gently if there are specific areas I should work on and does an excellent job with a kind and caring attitude.

I wholeheartedly agree with (I had the EXACT same experience as) Holly J, who left one of the other 1-​star reviews here.
This is the worst dentist (horrible manners and condescending, judgemental attitude) I’ve ever seen in my life and I’ve seen many.
He’s never heard of bedside manner.
He’s a hammer who sees the whole world as a nail.
He belittled his staff in front of me and the whole office (constant micro-​managing), he told me that my wife «must want my front teeth fixed.», that my gap «has character, but isn’t very becoming»… he said if I were going up for a job against someone with perfect teeth, they would get chosen over me… and that «women like a guy who takes care of himself». I was floored.
I broke my jaw and a number of teeth in a hit & run accident. I have many crowns & root canals from this accident. He was more focussed on «the look» of my front teeth (which are fine), than he was with fixing my broken crowns & replacing metal in my mouth which is causing inflamation.
Man, was I furious and insulted after leaving his office.
How dare he tell me what my wife really wants my teeth to look like!
Anyone else would’ve been sorry for treading on thin ice like that.
I’m done with him and will tell all my friends not to go there.
My wife also stopped going there because of A) my experience and B) she noticed the same bad attitude, (even though she didn’t get his judgement, being a pretty girl with perfect teeth).
Oh, and 1-​more awesome touch, his surfing wetsuit can be seen most days, hanging over the handrail as you enter the office. LOL ~ perfect.
—- EDIT —-
Sorry, I’m adding to this review… in case it wasn’t quite clear how rude this guy is.
He asked how 1 of my front teeth got (slightly) darkened, then when I tried to tell him how it happened, he interrupted and said «Uh… I don’t need to know HOW it happened, let’s just focus on what IS!. and move forward». As though he didn’t have time to hear stories — AFTER ASKING!
He tried to sell me whitening, after pushing to sell me veneers for my front teeth, even though there’s about 5 other teeth in dire need of structural help first. And he wants to do the vanity fixes first?
He said I need whitening because I smoke. I said I don’t smoke. He said you put down under drug use that you smoke pot. I said… I wrote Medical Marijuana. Yes, I’m a patient, but don’t smoke it often. He said «Ha, medicinal marijuana… yeah, my alcohol is medicinal too.» then looked at his assistant for approval and rolled his eyes. RIGHT in front of me. WTF?
Then he proceeded to brag about how he redid the inside of a 90yr old woman’s mouth. Thousands of dollars of veneers, whitening etc… he showed me befores & afters. I got sick to my stomach at the whole idea of it. And how he went about it.
He’s selling hard in a tough economy and not thinking twice about it.

Dr. Partridge is an arrogant, condescending jerk. He was not nice bordering on hostile to his great and amiable staff and was insulting to me, my previous dentist, and my profession (science). He may be a good dentist but he has terrible people skills and treated his assistants like they were stupid and beneath him. I would not take his good dentistry over his abysmal personality.