Nancy S Thorner, MD

Not only did they move offices and not tell me– I drove around for 45 minutes trying to get ahold of the office-(831)476−3363, after multiple calls and multiple voicemails I never heard back from anyone. Not bringing my lady parts to someone so unprofessional.

She’s never on time! My apt was at 10 and I come in and sit down and her assistant Norse comes and tells me she can’t see me till 11! I was so pissed. She does that a lot. She’s very nice.

I wish I had Unilocaled this dr before making an appt– no wonder I got in so quickly. First of all, I had to wait an hour and a half in the ugliest, strangest office in all of Santa Cruz. When I finally got into a room… I waited longer and froze. Finally she arrives, mispronounces my name a lot, questions my inquiry about egg donation, asks if I have a lot of money, and then at the end of the appointment she takes a cell phone call, then simultaneously makes a call, then finally says to me– are we done here? Yep, I am definitely done here. Worst, most insensitive, dr experience of my life. However, the office staff was very nice.

So, today, October 17, 2011 I go in for my anuual visit and am told that because I did not bring in my insurance card I MAY NOT be seen by Dr. Thorner! I had to take time off work, drive over from San Jose at 2:00 – to find out that I cannot be seen… unbelieveable! I offer to fax a copy as soon as I get home. NO. Pay cash? NO. Dr. Thorner has been my gynochologist for over 10 years… I have NOT changed insurance companies… still Blue Cross… but they cannot find it in their computer. Enough to make me understand that my medical care is NOt as important to my doctor as is the DOLLAR!!! As much as I have enjoyed my visits in the past, this hassle and subsequent refusal of my visit prompts me to want an immediate change of Doctors. I felt like Julia Roberts in «Pretty Woman», «I have all this money and nobody would help me.» When I drove home after being turned away, I called their office and asked if perhaps the receptionist made a mistake. No, Dr. Thorners assistant said that while I was in the waiting room they went back and asked her if she would see me, without the insurance card. Her answer was NO. No insurance card no office visit.
I am very unhappy! No, I will not reschedule with a doctor who thinks so little of my health.
Crystal Swink

Funny to see the last reviewer attacking others for expressing their opinions. Hah! Welcome to Unilocal!That is the beauty of this medium.
I have had two run-​ins with Dr. Thorner over the years. The first was for a routine gynecological exam. Ever have a person with her hand up your vagina simultaneously talking in great detail about how her cat keeps missing the litter box when it takes a shit? Very strange, rather not repeat.
Next encounter much worse. I had delivered recently and was at the emergency room of Dominican with extreme abdominal pain. It turned out that I had post-​partum urine retention, and the nurse drained 3 liters of urine out of my bladder! Whew, that was a relief. Until I found out that Thorner was the doctor on call. Her advice to me after that experience was that I should just relax more, maybe take some warm baths, so that I would be able to pee. Excuse me??? Are you kidding? My bladder was (temporarily) paralyzed… what did relaxing have to do with it? So I insisted that she place a urinary catheter, which she did only reluctantly. It ended up taking weeks of catheterization and visits to a urologist before my problem resolved. Luckily, the urologist didn’t suggest that my problem was psychological.
Maybe she is okay for super crunchy Santa Cruz types with no actual medical problems. For everyone else, steer well clear of her.

Do not go to Nancy Thorner! Her bedside manner is terrible! She is abrasive and rude. Not only does she lack compassion but she was not honest with me about my pregnancy. I asked her to be upfront and truthful with me from the beginning but when it came down to it she deceived me about the health of my pregnancy. Then when we decided to seek treatment from another doctor who had more experience in dealing with my complications she tried to argue with our decision. She left a very rude voice mail even though she knew that we were going through the most difficult time in our lives. I did not feel like Dr Thorner cared about me as a patient and she did not have my best interest at heart. She is the worst doctor I have ever encountered!!!