Mission Dry Cleaners

What I like this dry cleaners most is environment-​friendly. Whenever I take dry cleaning or other alterations, they tried their best.
They are professional and honest, so I fully rely on them.

I’ve been coming here for 10 years. The Kims are great. They are professional, quick and always helpful. I take dry cleaning, small sewing jobs and tough stains. They are a convenient and excellent resource on the Westside of Santa Cruz.

I went in to have a vintage high end designer bag cleaned. I was told by the gentleman that he wasn’t sure how much it would cost, but thought it would be around thirty or forty dollars, then asked me to pay immediately at which point he charged me $ 45. I should have walked out at that point, but figured I was already there. The bag came back three weeks late and was totally ruined. I did not expect a miracle and had I not been overcharged from the git-​go, then I would have just walked it off. A vintage bag that had a few minor spots came back with a dinghy patina and the texture of a piece of sandpaper. A waste of time and money and I also do not appreciate being told they don’t know how much it will cost then ten seconds later having them charge me more than they originally estimated (when they didn’t know). Lesson learned.

They did a good job on my wife’s dress but terrible on my comforter, when i got home and took out of the bag it was full of animal hair, since i don’t have any animals i have no idea how they manage to get those in there.

This is my regular cleaners, and I use them for small repairs/​alterations as well. They’re a little pricey for cleaning, but I’ve found that all the cleaners in Santa Cruz are more expensive than my old place in San Jose. The alterations pricing is reasonable and they do a good job.
I dropped off a vintage 20’s dress that I needed for an event on Friday. Scheduled pick up for Thursday, and came by on Friday before work to pick it up. It wasn’t done. They offered to clean it that day, but I was chaperoning my students’ Gatsby themed prom right after work in Cupertino, and there was no way to return to Santa Cruz to get it.
I was super disappointed to not be able to wear the dress, and was surprised that they didn’t offer any sort of compensation (eg, my next items cleaned for free). I’d use them again, but not if I needed something by a specific date.

I’ve been taking my dry cleaning here for 10 years, and they are by far, the most professional and friendly business in the city. I take hundreds of items of clothing including dress shirts, suits, others, a year there, and not once have they lost an item of clothing or damaged an item. They provide speedy service, and clothes come back much better pressed than other dry cleaners I’ve been to through the years. And the price is very reasonable. I highly recommend them for all your needs!

Great family run business. Always friendly and fair prices. Turn around is quick too! I bring work clothes mostly but I know they handle larger items: comforters etc. Also use eco friendly processes.

Mission Dry Cleaners is a GREAT dry cleaning establishment. I have been going there for years, and have always had excellent service. I get a lot of things altered there as well, mainly dresses, and they are VERY skilled & charge reasonable alteration prices. My dresses fit so well now! I HIGHLY RECOMMEND their alteration services, as well as all dry cleaning. Plus, they are an environmentally «green» cleaner, and a small, local, family-​owned and operated business… You can’t go wrong here!

I love this place. My husband brought in his favorite sweater that had a hole in the armpit area to be fixed. We didn’t expect it to be perfect but when we got the sweater back I couldn’t even find the spot where the hole had been! It’s as good as new. We have also had our clothes dry cleaned and the work has always been excellent.

I brought shirts here every week and they do a good job regarding the cleaning. I put 3 stars since often the buttons of the neck or the sleeves were broken. They would always be very nice and changed them without charge but sometimes the buttons were too different or done with a thread of a different color. Everything else it was always perfect.

I’m a long time fan of these fine people. They do a wonderful job on my suits and I know I can depend on their service to be prompt. They have done great tailoring for our family as well. I highly recommend their work.

Been coming here for at least six years. The dry cleaning is consistently fine.
My big props go to the alterations. I have had jeans hemmed more than once, had an interview suit hemmed at the slacks and cuffs, and just recently had a complicated and expensive evening gown taken in at the waist and hem, with lots of complex ruching. They did LOVELY work!

I’ve always been very happy with the quality of service at Mission Dry Cleaners. The owners always treat me well and are willing to even return my clothes the next day at times. They’ve saved a few of my favorite shirts I thought were surely done for after bad encounters with red wine. I’ve had several dress shirts tailored by them and they’ve all been flawless, just wish they had my measurements on file for future visits.

Very happy with this cleaners. I have never taken my clothes to a dry cleaners before and i needed to get a dress cleaned before a wedding. Knowing myself, i knew i was going to need this last minute since i procrastinate like there is no tomorrow! So i search «same day» dry cleaning and this was the first one that popped up. Now mind you– i did browse a few other Unilocal reviews and places.
When i first called them i asked if they could have the dress done by tomorrow (this was friday morning at 930am) and they said if i got the dress there by 10am they would have it done by 4pm the same day! I was so happy when i got the good news. But there was one thing crushing my enthusiasm… I was at work until 5pm and my work was 25 minutes away. So i quickly tried to reach my boyfriend at home to rush the dress over to get it there in time! I didnt hear back from him until 10:15…I was a bit disappointed and sad but when i explained it to him he said not a problem he would rush it over there. He called them before to make sure they would take it since he was past 10am. He got there at 11:15 with traffic and they took it! And told him to be back in the morning when they opened and it would be ready! (and a bonus he paid for it on the spot there — ) I was sooo happy at the news and very impressed.
I called at 9am the next morning and they said it was ready and i went over to get it and it looked good as new! The lady at the front desk was very nice and had it to me within a minute or so. The price? $ 19.i never do dry cleaning so i dont know if that is good or not. They originally told me 12 – 14 depending on the dress over the phone. maybe it was more because it was rushed? Either way, I was stoked and am excited to take more valuables to the dry cleaners now :)
Def recommend this place to get items cleaned – plus they had the most positive feedback ever!
Thank you guys for the great experience!

Great business: always timely, always professional, always personable. They even recognize my car when I pull up and have my cleaning ready at the front. I cannot recommend Mission Dry Cleaners enough!

Environmentally friendly and all blah blah blah but here is what’s important:
1. You go and get your dry clean only items cleaned.
2. They look good after (i.e. no stains, whites are whiter and colors are brighter)
3. Not that expensive.
I have to look fly in my suits while in Santa Cruz for job interviews and banquets, No big deal. I don’t get items dry cleaned often but when I do I come here.
Good shit Guys.

Mission was the first environmentally friendly dry cleaner in Santa Cruz. I highly recommend their services!

I have used this dry cleaner exclusively for the last several years. The service is awesome-​always polite and friendly. I really appreciate the fact that they are Eco friendly. My order is always ready on time and perfect. I strongly recommend this business to others.