Graffix Pleasure

Pretty surprised this place hasn’t gone out of business yet. It is a really seedy place.
Went here once to get nose hoops. Girl at the counter was less than helpful and just basically said she was sure they’d be the right fit, they’d be fine, whatever, just get them essentially. So I did, and they didn’t fit or look good, nor were they good quality. Threw them out and won’t come back.

The owner of this store is friendly and helpful and often sitting behind the counter, ready to assist you in whatever way he can. They have a fine selection of gauged earrings, better than most places in town, and totally reasonable prices. Plus where else can you get a vintage bad brains sticker? Conveniently located, excellent customer service, fine selection of merchandise and reasonable prices… What’s not to love?

This place is lucky that there is even a star to give. I have been here four times, every single time I have had to return due to non functionality or error on their part by selling me a non working device or wrong sized part. When returning with a non functional product, hours later keep in mind… he wouldn’t refund me, no store credit but offered to have me send it back to the company in china. This place blows don’t go here go to pipeline or ANY other shop

These people are complete A-​holes … Sold me a little bong with a downstem that was too long and wasn’t air tight so I took it back and they hassled the hell out of me, told me they wouldn’t trade it back at first but I kept telling them I wasn’t leaving till they switched it and finally they did but I had to pay extra for it… Pretty bad service I must say

A bunch of lazy unmotivated stoners with crappy quality inventory with a lack of knowledge of what they are selling

These people are always rude and never acknowledge when you enter the shop. It makes it very awkward if you are the only one in there and they are having a conversation and you aren’t included. Customer service is terrible.

I love this place. Great selection with great quality products and a super friendly staff.

Do not go here!!! Unbelievably rude employees that generate revenue by towing cars rather than trying to help customers or sell products. Several stoned employees standing around not helping customers. One talking on there cell phone, another eating food, one watching tv and another perving on a girl in the shop. Seriously disgusting. One guy calls himself the manager was outside the whole time talking to a couple shady looking gangsters smoking weed in the parking lot. STAY AWAY!!!

Got my magic flight from these guys and used to buy my smokes there before I quit. Kind of a scene but hey, better than some sterile, soulless establishment. I dealt with the manager (don’t recall his name) but he seemed solid and willing to work with me. Anyhow, I think the hate in some of these reviews may be over stated. Check ‘em out, I know I’ll be back again. Maybe the vibe isn’t for everyone, but it works for me.

Walked in after 9 last night. The worker immediately offered my girlfriend a shot, which really rubbed me the wrong way. I went to look at the glass and he ignored me while my gf politely chatted with him. I was going to buy something, but he continued to perv on her, and pay no attention to me, so we walked out.

Yikes! If you care about your piercings, DO NOT go here! I have a nose ring but I had to change it out for a plain stud due to a job interview. I thought I’d be saving money, but boy was I wrong.
First of all, super unhelpful girl at the front. Didn’t care to explain anything, didn’t even care that I was there. I paid $ 11 for the stud and realized there was only a teeny tiny ball at the end holding it all together. I asked her about it, and she said something along the lines of «that’s just the way it is». Um, okay.
I went to Way Body Arts to have the stud inserted, since Graffix doesnt accommodate for that (what kind of piercing store is this place?). The sweet girl at Way told me about how BAD those studs are for you, but since I was in a rush I had her insert it anyways.
After the interview, I touch my nose and the stud is completely GONE. It fell out of my nose because the back wasnt secure. I had to go back to Way and have them insert another stud I had.
2 insert fees at $ 5 each, plus $ 11 for the stupid stud. Horrible customer service, and definitely not worth the initial cheap cost. I will be going to Way Body Arts for the more expensive, but way more worthy and reliable jewelry.

THIS PLACE SUCKS! I wish Unilocal would change it so you can leave 0 stars. I called earlier in the day to make sure they had a certain product. The guy on the phone said yes. Before I hung up I made it clear what I wanted because I didn’t want to waste my time driving across town for something they didn’t have. Sure enough I arrive and the guy tells me «Oh sorry, we don’t carry the charger for that vape pen. We do have other Vape pens available.» Hey IDIOT! If I wanted a vape pen I wouldn’t of called to get a charger! Stupid ass! No wonder your store is always empty, and trashy. It’s run by jackasses like yourself. Have fun going out of business! By the looks of your other reviews I’m sure that wont be long!

I used to go here semi-​often when I went to school in UCSC.
Atmosphere: Typical.
Staff: Sketchy and unsurprisingly lots of turnaround.
Management: Very rude and manipulative. I’ve seen harassment of female customers too much here.
I recommend bringing your business elsewhere.

I wish they were nicer to their costumers

I went here to get my lip pierced, and I really don’t recommend them to anyone. The piercer was really dirty and smoking a cigarette in the shop. He used a normal sized bar on my lip and it swelled up so bad i had to go to Staircase in Santa Cruz to have it fixed. The piercer there proceded to tell me that Graffix isnt even legally allowed to pierce! They didn’t sanitize properly and are very unprofessional, he wasn’t even going to tell me how to care for the piercing until I asked him before I left. If you are thinking of getting a piercing there, look elsewhere! You get what you pay for at Graffix, cheap and dirty!

Kinda sketchy.

Pretty surprised to see such a low rating. My boyfriend and I took roughly an hour to find exactly what we were looking for. They seemed a bit overstaffed (4 people on a slow night) but each staff member was happy to help us and they were all very patient. My only criticism is Graffix may be a bit too relaxed. While I enjoy the «kick-​back» vibe, I did not enjoy that the manager and a lady were having a business meeting out in the middle of the shop. They were kind of in our way and were speaking loudly. But overall my experience was a good one.

I bought some nose studs here. The quality ranged significantly from semi-​nice to junk that tarnished in no time and which had a cheap jewel which fell out immediately. Also, the counter person quoted me one price when I was looking and a higher one when I pulled out my wallet. Maybe it was an honest mistake, who knows, but it felt shady. But you get what you pay for and the studs are inexpensive. Staircase and other piercers will obviously have better quality but if you don’t want to spend over $ 30 a stud, this place is worth checking out as long as you’re willing to do some digging: all sizes, gauges and styles a jumbled together.

Wow, this place is awful. The majority of the people who work here make you wait for 5 min before even speaking to you because they are «too cool». The LAST time I went here, the LAST time I will ever go here, the girl working (after another awful customer service representation) started trash talking another local business that I said I would go to instead (graffix didn’t have what I wanted), she told me that they give people HIV. Not professional, nor true. It’s more likely that Graffix gives people HIV. I don’t even know how this place continues to be in business.

A friend of mine just bought a product at this store and when they went home to check it out online there was a big warning sign on their web page telling of counterfeit products being sold and to check the batch number. They did and found it was one of the bad batches. After making a phone call to the store and getting no where, they printed out the warning and went back to the store. The people there were less than help full and not until after voices were raised and much insistence did my friend get an exchange. This one checked out as good but the store was not concerned they were selling products that do NOT WORK! So beware shoppers! Do your homework and don’t buy important products from this store.