Coast Lock & Safe

I try to be sure and come give 5 stars to people who deserve it. But like most people I definitely remember to give 1 star to businesses who are memorable for a different reason. Long story short, these guys are very unprofessional. The owner has anger issues. Scary. Very bad energy. Avoid at all cost.

What a nightmare! My 21 year daughter and roommate were locked in the condo because the door lock had jammed from loose parts. The service man at Coast made a joke of it, and said will your daughter be able to pay me when I let her out? I said I would pay him in advance over the ph (I am in Morro Bay). And he just said sorry lady I can’t help you out. I’m sure my daughter would have gone to an ATM once she was rescued… All he cared about was money, not helping out.

I lost the remote key to my car and these guys worked over 3 hours to get a new one made and working. They ran into some difficulties with VW rules but stuck with it and got the job done. They get 5 stars for sure from me !

12:30 PM Thursday Nov. 20^th. Knocked on my door then opened it, when I went to see who was saying «Hello», I was confronted by a man telling me he was here to «rekey» my apt. After peppering me with questions he texted the office and told me he was given the wrong address by them. He was nice enough, considering he just let himself into my place, apologized and left for what I hope was the correct apt.
Has me wondering if I was not here if I would have come back to find myself locked out.
Very strange and unnerving.

I just want to thank Coast Lock for coming to my grandfathers house this evening. He is 91 yrs old, missed placed his keys & he wasn’t sure what to do. I called Coast Lock to get an estimate, it was after hrs, around 5 but their price was reasonable & their customer service was outstanding. I called Pajaro Valley locksmith at the same time & they wanted to charge my grandfather more than double the price of Coast Lock.

Great locksmith! John was friendly, efficient and professional. I have a large fireproof file safe that must be 40 years old that came with our house but not its keys. After several unsuccessful tries with other Santa Cruz locksmiths, Coast nailed it on the first try. I really appreciate that they did not try to turn a simple problem into a more complicated onsite call. They looked out for me and won my future business!

I went to Coast to have a duplicate Ford car key made. It’s one of those keys that has a chip inside, so I expected to pay more than $ 5.00. Daniel was very direct about the procedure, time needed and cost. I asked him if he minded if I walked over to the Ford Dealership just to compare, and he didn’t. Well, Ford wanted $ 110.00 for the part and service to «program» the key. They weren’t sure how long it would take to «program» the key. They said to plan on a few HOURS. Well — Daniel — the man– it took him less than 5 minutes to cut and program the key, all for $ 85.00
AND — he was able to duplicate a BMW key that local BMW mechanics and dealers told me i had to order from Germany — like it was a lost key. Daniel had no problem duplicating the key, it worked immediately AND it was $ 5.00. If you want it done right the first time, with a competitive price and great service, this is your shop. Thanks Coast!

Came through after I called a bunch of other SC locksmiths – they were the only ones willing to come out (answer the phone even) on a Friday evening during after-​hours. He came right on time, made sure to verify my identity by asking to see if my license address matched the house address I was asking him to unlock.
Also, they have key blanks that local hardware store doesn’t carry.

I would give these guys 6 stars if I could!
My poorly made ACE replacement key broke off in the ignition. After getting absurdly expensive quotes from every direction (from repair guys to car rental companies) Coast Lock & Safe drove to my place in an hour and pulled the thing out in 10 minutes.
These guys know what they’re doing and are very nice people.

Coast is a lifesaver will be the first call I make the next time I lock my keys in the trunk! I made the mistake of calling the first number on my search. The «guy» showed up 25 minutes later, did not have the right part, drove another 25 minutes back to his shop came back another 25 minutes later and still did not have the right part or the confidence to do it. He recommended Coast, They were just closing but still showed up in less time than 1 of the 25 minute waits and had my car open in a jiffy! An expensive lesson learned but the cost of having my keys back PRICELESS!!! Thank you

We were up the coast on a beach near Davenport when our bag was swept out to sea, with my keys in it. One phone call and as soon as he could cut a new key from the VIN number then drive up and find us, we were on our way. Proffessional, curtious, and skilled. I will never take my keys to the beach again, but if I am in a bind, these are my guys to go to!

These guys are the best. They are always available if we need them and give great service. Just had a defective part and they replaced it without even mentioning a charge. Thank you coast!