Bubble Lounge

BIKINI WAXING REVIEW :)
I’ll be honest: After reading the Unilocal reviews about the previous esthetician at Bubble Lounge, I was a bit nervous — but Jody (the new clinical esthetician they have in house) was the most professional esthetician I’ve ever met.
Jodi is passionate about good skincare, too, and now my skin is glowing thanks to the new regimen she took the time to walk me through. Santa Cruz is lucky to have her… she has worked in both clinical settings and spas, which means she provides a level of professional experience that is world’s apart than less experienced waxers at chains like the European Wax Center…
She’s rad, thorough (#tmi), and a genuinely kind person. :)

The bubble lounge’s selection of style is not for everyone due to sizing and prices, but for those special pieces this is the place. I was mostly interested in writing this review because the service I received was amazing. The worker, I believe her name was Alexandra, did my makeup and I would recommend this place to others because I was highly satisfied with her service. I don’t have much of a reason to return here anytime soon, perhaps to buy a gift for a friend, but I will recommend it to friends looking for nice jeans, gifts, makeup, etc.
Additionally, I don’t really get the name of this store. It is not a lounge.

Such a cute store and also… very helpful! Great customer service. In fact, somehow, a bunch of my cards seemed to slip out of my wallet when I was there, and I didn’t notice. The owner Katie saw the cards with my name, but no phone number on them. The owner went out of the way to call my bank, who called me to let me know, and then I called the store back. They were so nice about it, and mailed my cards back to me. Great service from a cute store with lots of neat and fun goodies!

Bubble Lounge is hands down my favorite store in downtown Santa Cruz. I am not from the area but my parents & I visit a couple times a year & we always stop here to shop. The owner Katie could not be nicer & more helpful of a woman. She says she remembers us when we come in also which is thoughtful. I first discovered Bubble Lounge when it was at their old location randomly & I have been hooked ever since. I always walk out spending $ 200+ here but their clothes are well worth it & last forever. You can’t get items like this anywhere else in SC.
They carry name brands such as, Joe Jeans, Hudson Jeans, Sky, Goddess Wear & tons of makeup. I don’t come here for the makeup but the clothes are always on point. I got the most beautiful Sky dress here for my sister’s wedding. It is expensive, but if you saw it you would understand how unique & well worth the price was. Even my mom, who is the world’s most pickiest shopper loves their Goddess Wear sweat outfits here. I also got a pair of Joe jeans on sale! They carry Giants gear clothes also. I really wanted this blinged out sweater but I was on a budget & it was a tad expensive but I regret not buying it now, LOL!
The owner is so sweet & so helpful. She is not pushy at all but she will make recommendations based off what she thinks you would like or wouldn’t like. She is also very honest too which I appreciate. I tried on a pair of jeans that were kind of tight in the butt & she told me they weren’t that flattering. Anyone else would have probably just lied to get your money but I really respect honesty. I love it here!

It’s not too often that one is blessed enough to find a person in a place that you would just love to visit every day.
This is how I feel about Jodi Laub at The Bubble Lounge.
You walk through wonderful downtown Santa Cruz into this wonderful place greated by beautiful cloths, makeup, polish and then Jodi comes out of her room greeting you w her beautiful smile and takes you into her room where the magic happens.
Jodi is professional, positive and passionate about her work.
She offers so many wonderful treatments her menu is awesome and prices are very reasonable.
I encourage you to stop by the Bubble and browse and talk w Jodi.
Thank you Jodi
Karlene

I only popped into Bubble Lounge because i saw NYX cosmetics in the window. I came in to check out their selection. I perused their work out wear and giggled at their t-​shirts (Spiritual Gangster), They have a great selection if you’re small, if you’re thin. If you’re anywhere near a large or XL, you’re sol.

I love the collection here and the customer service. I very much recommend this store for women looking for for beautiful quality clothing: casual, dressy, and work out. A very well-​curated selection of everything to put together a beautiful look: dresses, make-​up, jeans, underwear (including Spanx), nail polish, and perfume. Also, a small but great collection of coordinated work out and yoga wear from the best brands. My favorite? The flowing Sky dresses. I bought two. I will definitely be back. My favorite boutique in Santa Cruz country.

If I could give 0 stars I would, solely based on the level of service. Heidi was kind, but I would never get waxed by her again or EVER recommend this place for waxing. First of all, on Unilocal it says «specializing in EUROPEAN HARD WAX» which is NOT what she used. Her first strip laid was HONEY wax, which should be strictly used NO WHERE NEAR the vagina as it is the roughest wax available. That’s the kind of poor quality I would expect from a $ 20 nail salon brazilian, not a $ 55 «spa» brazilian. When I told Heidi she needed to stop, she then said that she only uses honey wax on the top (bikini line), but uses a hard wax for the rest. I let her continue, but only using the hard wax (which was one of the most painful hard waxes ever put on me). Upon further talking, she said (in so many words) that she choses the wax she uses based on it being easier for her to work with vs which is least painful for the customer. Uh, what??? So she finished waxing, on a quick look everything was fine, and I get dressed. I get home and change only to realize she had let me off the table with wax still on my butt! Enough wax that I had to throw away my underwear and hope that I could get the wax out of my lulu lemon leggings. This led me to examine her work further, and of course, I still had a patch of hair (not in an area I could easily see when standing, but certainly highly visible to anyone down there, let alone someone trained in waxing) and was bruised. In the years that I have been getting brazilians done, I only ONCE have left a table bruised and that was the worst experience I’ve ever had.
Don’t get waxed here.

I’m in love with Bubble Lounge. I live in DC but my company places me in Santa Cruz periodically for weeks at a time, which can be problematic when last-​minute travel and no return ticket often means I wind up having to buy clothes, makeup, etc. while I’m here… and it seems like I can never find what I need, or I’ll have to drive an hour to find a mall to get it.
Enter Bubble Lounge, which I found by accident because it’s right smack downtown near my office, and I was just attracted to its unique look as I walked past. Inside the store the displays are cute, nicely kept, reasonably priced … and… Bubble Lounge sells Stop Staring dresses. I thought I could only get that online or in LA. They sell other cute clothes, too, but that was a «wow!» factor for me. They sell Bare Escentuals makeup, among others, and a good supply of other beauty products… the salon service menu looks awesome and the prices are good, I am definitely going to test that out.
The two staffers I encountered in the store were very pleasant and professional. I wish I had caught their names. A very sweet (and very tan — jealous) brunette helped me with my cosmetics purchase. She was quite knowledgeable about the products and seemed to genuinely want to help me find something that I would be happy with — not just make a sale — and she wasn’t pushy at all. That made me want to spend more money, but I digress. I just tested the products I bought today and I am HAPPY. It’s great to encounter a salesperson that knows their stuff and cares about whether or not you wind up where you want to be. The redhead who started her shift as I was checking out was also very friendly even though she wasn’t cashing me out herself. The overall atmosphere of this boutique is laid back and comfortable while still offering the right type of chic. Love.
Anyway, thanks Bubble Lounge — keep doing what you’re doing and I’ll keep coming back. :)

Pricey, but cool:) my sister loves this shop. She says the owner is super nice & provides excellent customer service. I like it too.

I highly recommend this place for anyone who wants to look fabulous. The service is amazing, the clothes and makeup are high quality, and the people who work there will do their best to find what you are looking for. Every time I go in there they make me feel princess.

I came here twice for a Brazilian wax, once with a Unilocal coupon and another without. And as you ladies may know that is a very sensitive area so the first I went I was so nervous I hardly noticed Heidi kept dipping the same stick into the wax, but. I thought that was normal. She told me the wax burns off the bacteria which is why I went back. But after careful review and research. I found out if the wax was hot enough to burn the bacteria, it would burn right through my skin!!! The second time I went Heidi spread wax in a sensitive area and the wax bunched up like when one has sticky gum in their hair. She was able to remove most of it but there was an index size patch that she literally yanked off, it was the most painful experience I have ever had I really felt like kicking from how bad it hurt.
Heidi dips the same stick into the wax the entire process, painful, do not come here!!!

This was a great experience! One of the best waxing places in Santa Cruz. It wasn’t that painful and the hair took a long time to grow back.

Thank you Heidi for the Micro! You always do such a great job. My skin reacts so well to Micro, like non other. Thank you so much.

Came here for a Brazilian wax and used the Unilocal deal. They also offer a discount for students.
She uses a hard wax that is applied, set to dry, then she pulls it off. It hurts more than a normal wax with strips. It also takes longer than a normal wax. It didn’t really hurt until she gets to the inner of the outer lips. She pulls sooo slow. I wish she would’ve asked me some more questions during that part so my mind would’ve been elsewhere. We did chit chat throughout the whole thing though. Money wise it’s cheaper than most waxes so that’s a plus.
ADVICE: They need a full length mirror in there so you can check out the end result.
And they need more privacy for the door. I was half naked and she just opened it wide and walked out. If any customer was around they would’ve seen me. Kinda strange. Sooo maybe put the room divider they have in the room on the outside of the door.
Overall it was an okay experience I might go back for the price. But I’ll probably try out some other Unilocal/​group on deals.

To: Adele T of Santa Cruz ca
I agree anytime you want to comment on the bubble lounge the owner will send you a mean public message on Unilocal.Which shows a childish unprofessional attitude. Everyone has a right to there opinion and this is mine.

I had no idea they did waxes here for a while… Now this is the only place I get waxed at! Heidi is very professional and does an amazing job, you are not another customer to her and I love how she remembers me and actually treats me so kindly. It is so easy making an appointment with her even if it is last minute. I’d also like to mention they also have the best price in town for Brazilians. I am definitely a creature of habit and can see myself being a long time customer with them. :)
Kudos. Great small business and AMAZING STAFF.
(Try and get there early parking can be a little hard sometimes but you can always grab a cup of tea of coffee across the street at Santa Cruz Roasting Company)

Hi Katie,
Im very sorry if you feel my review was coached. It most certainly was not, and I was simply bored and getting multiple reviews done at once. Upon re-​reading my comment I guess I could have been a little harsh, Heidi did a good thorough job as I mentioned before and there is nothing negative I can say regarding her skill or professionalism. The room is large and used for store storage as well as your services with no real partition between the two, true or false? It is not decorated in any sort of fashion to suggest a spa or relaxing environment and if you put so little effort into its presentation how can you expect people to walk away with the feeling you put care and detail into other aspects of your practice. Again, 2 stars is «meh Ive experienced better» and I have.
Now I can appreciate that you are trying to save face as far as a less than glowing review which you seem to have attempted with all less than great reviews. However, since you are publicly choosing to respond I suppose that is your preferred mode of communication and I should use it as well. I think a private message would be far more appropriate, and certainly more well received. You are in the business of customer service, and Im sorry to say there are much better and more appropriate ways to handle dissatisfied customers. I am clearly not your first.
Now Im going to go write a few reviews for restaurants I frequented in Hawaii. Hopefully you dont feel the need to message them as perhaps making multiple reviews in a day will cause them to be invalid.

Stopped in here for makeup and nail polish after seeing their sign on Pacific Avenue. I’ve had some breakouts lately, and thought it was time to switch to Bare Minerals for better coverage and (hopefully) less breakouts. There were a couple people working, but Heidie was the one who helped me to figure out the makeup situation. I told her about my breakouts, etc. She asked me if I’d ever tried microdermabrasion. I told her I hadn’t. She said she had time if I wanted to do a microderm session right then.
So, I went for it. I figured; it costs the same (actually, a bit less) as a facial and the facials I’d been getting hadn’t helped, so why not?
She worked on me for about 15 minutes. It felt a bit longer because, I’ll admit, microderm doesn’t exactly tickle. It’s like getting your face sandblasted. Ok, it’s not «like» that, that’s basically exactly what it IS. Did I mention I’m a big baby when it comes to pain? BUT… the end results are really impressive. By the next day (today), there’s very little redness, my overall skin tone is more even and my blemishes have definitely gone down. So, I’d definitely recommend it. Oh, and she also applied makeup for me after so I didn’t run out of there looking like a burn victim.
Aside from the makeup and the treatment, I also picked up the MOST ADORABLE little bib for my friend’s new baby. Ironically– it was made where I live– Santa Rosa. Small world!
Only negative: they didn’t have the OPI color I was looking for :(In the grand scheme of things– not a big deal, I know.

5 stars for Heidi! I go to bubble lounge to get my eyebrows waxed and absolutely LOVE the wax she uses and the way they turn out. This wax i’m pretty sure is from europe and is much less intrusive and painful than most other waxes. My skin never gets irritated after. Also, its the most amazing price ever– $ 15 for a wax, when most other places charge $ 20+
Bubble lounge also sells bare minerals powders and such cute clothes! You can find bubble lounge down a hallway across the street from urban outfitters. you can also get to it coming from the back way adjacent to the MAH.
Ive been to my fair share of beauticians in the Santa Cruz area (I’ve been here for about 5 years), and it doesnt get better than this :)