Auto-Motives

Ever since Josh was recommended by Mark Chandler, we’ve used him as our diesel mechanic. We were relatively happy with him as our mechanic until today when we were given pretty confusing, jarring excuse as to why he couldn’t do a repair. We have a Dodge, which he as done work on and serviced multiple times the last year or so. Last time he had our truck, I asked what it would cost in labor to replace the injectors. He gave me a number, I said great, and we’d be seeing him once we could afford the parts for it. I call today to get a number for the same service (now that we can do it) as well as installing a FASS. Out of nowhere, he now tells us he doesn’t have much experience with Dodges and doesn’t feel comfortable doing the repair. Strange considering he said he had PLENTY of experience doing Dodges when we first started using him, and Dodges are one of the easiest trucks to replace the injectors on. So to say I’m thrown for a loop and pissed off is an understatement. I was sending my mom and grandparents to him with their trucks as well as friends. I will now be informing them of his unprofessional behavior and letting anyone who asks know to watch out. I’ll be informing Mark Chandler as well that he probably should be sending his diesel customers elsewhere.

The short story is I had my truck worked on 300 miles from home when it broke down. I got home and had a service light came on the next time I drove it. Automotives was reccommened by an other mechanic that did not work on diesels. Josh found where the first mechanic had crushed a wire causing it to short out and do about $ 600 damage. Josh fixed it and wrote a detailed explanation on the work order. I had to sue the first mechanic and Josh’s work order was one of the reasons I won my suit and collected my money. He is my diesel mechanic from now on. He also worked hard to get my truck fixed so I could keep camping reservations I had for the next weekend. A great honest place.

Josh and the staff at Auto-​Motives have cared for my car for several years now, and I am very pleased with their service. They have never tried to do more to my car than what was really needed, and I appreciate this respect for my budget. I have found their work reliable and reasonably fast. I recommend them to anyone looking for a good auto repair shop.

Josh and everyone at Automotives get it done! They have gone out of their way for my old car and myself many a time. They are prompt, fast, even fair, and generally nice guys. I am always pleased with their work and they even seem to always do a little extra, which my old Honda can always use. YES, use Auto-​motives!

Josh & his team are the only honest mechanics you will ever find!
I came in thinking i needed new brakes and they checked it out, said I still had 15,000 miles left out of the current brake pads. saved me from tossing $ 500 out the window!
& what other repair shop will have a full lot of broken cars on a monday & still fix yours right then & there because you dont have a ride home?
I wont take my car in anywhere else, Auto-​Motives is THE best repair shop in Santa Cruz, no matter what kind or age car you have, they’ll fix it if it needs it and save you money when it doesnt!