Auto Express

Auto Epress saved me a big hassle with a damaged radiator. They work hard, are nice, professional, and readily take my car whenever I need service.

Quick smog check in n out before work with no appointment! I couldn’t be more pleased with the service.

These guys do good work at a good price and treat me like a valued customer. Took my matrix in here to get new mounts and it was the cheapest and easiest shop to work with in town. Will return and recommend. Thanks, even the place next door quoted double the price for the same work.

After a recent oil change they didn’t reset my computer so now I’m listening to my oil change warning bell and light. Didn’t top off my brake fluid as requested so now I’m also listening to another warning light. I’m off to Winchester to do it myself. Did try to up-​sell me a new set of brakes on my two year old car without an inspection. Sorry guys but you’re getting sloppy and more interested in hustling tires and brakes than doing what your asked.

Not exactly the most friendly place in town so if you are sensitive go elsewhere. It is what it is and they are fast and thorough.

I am so happy I took my car to this garage!
Being rather oblivious about car stuff I get nervous about using new mechanics.
What a relief to find Auto Express!
They did excellent work, my car is solid now (I had suspension issues).
They did it fast, same day! (this is huge because I need my car, who dosen’t?)
The whole shop had a really great attitude; friendly, patient, helpful and understanding.
Totaly empathetic to the fact that I don’t really know anything about cars!
They took the extra time to really help me understand what was happening with my car.
And all for a totaly fair price!
I feel happy, relieved and best of all confident in my car again, Thanks Auto Express!

The best place around. Super awesome and I would recommend them to anyone. Thank you everyone for helping me out and

These guys are fantastic! We were referred to do the smog test but had other work that needed to be done. Turns out one of the big ticket items suggested by another mechanic was pretty much unnecessary, saved 2k right there. They took on the electrical problems, smog and fluid checks on our stupid LR2(don’t get me started) and the bill was totally reasonable! I highly recommend this place!

I had a tire warranty claim and was referred to several local shops by the maker. The first two sounded mediocre on the phone. From the moment I got Paul, the AE manager, on the phone I could tell I would be in the right hands. He and workers Rich and Adolfo proved to be courteous, timely and cost-​effective with their help.

VERY impressed with the service that I received here today! Fast, professional and courteous. After calling the local Honda dealer to inquire about a «quick» oil change and being told that it would be an hour to an hour and a half, I gave these guys a shot. In and out (but not out of my car!) within a half hour! Not only did they change my oil, they checked the air in my tires, washed my windows AND topped off the washer fluid.
Thanks, I’ll be back.

Great service… fair prices… very professional and honest 10 years taking care of 2 of my trucks!

Paul, Rick and the guys are all very friendly when I visit and call me by my first name. The tough part of their business is that they often have to give bad news — you need to throw cash at your vehicle — so I empathize with what they do. But other than that I always get in and out quickly, and they always have a loaner car if they need to spend a few hours working on my car. I have been going to Auto Express for maybe 10 years.

Thank you Rick, Paul, Pat, Chris and everyone else there providing Perfect affordable service done in a timely and friendly manor!

So friendly, professional, and incredibly helpful! And with the coupons I had — totally reasonably priced. If I ever have trouble again, I’m definately coming here!

took tires in and had them change to my car, when I checked
the rims for weights there were none, said both tires did not
need weights that they balanced just fine, I never saw them
put it on the spin balancer. tires had a shake on the freeway
took it down the street and they were Wrong.
had to pay to have them balanced. not cool…

Was quoted $ 300 – 400 more than quotes I received from other (much higher-​rated) shops to replace my two front struts. I walked right out of that place and will not be back. Detatched, unfriendly service. Real bad juju.

I bought a new (to me) Toyota Highlander with around 80,000miles already on the odometer. These vehicles drive so nicely! more precise handing than my Mercedes and much less $$$‘s to fix when needed.
The folks at Auto Express helped check out the Toyota before I closed on the purchase and told me it looked in pretty good shape with no significant mechanical issues and no worn parts in the steering or suspension needing replacement.
They just changed the oil and filter for me… manager also gave me some new wiper blades for front and rear windows FOC as part of the service! guess they know me as a frequent customer.
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I like that they look at the whole vehicle when you visit, rather than just do what‘s requested of them. People in other reviews of this business seem to feel it‘s a technique to generate extra repair work… but I think the information they give is pretty useful stuff… allows me to plan ahead and avoid trouble down the road.

Okay so I took my recently bought car to this place to see what was wrong with it. It was smoking. I left the car with these guys for 2 hours and told the I didn’t have much to spend. Came back hours later and they told me the only problem was a water housing unit that would cost a few hundreds. They knew I would pay that amount and no more than that. I decided I would take it to my friends neighbor who owns aptos garage and within 30 seconds they told me I had a blown head gasket and it would cost 2500. How did auto express have no clue of this. Because they are liars and wanted me to pay them my last 500 dollars to my name. Auto express is a bunch of lying crooks especially the asian looking guy who is the manager. NEVER go here. APTOS GARAGE is honest and great mechanics

I started coming here and LOVED it! What’s not to love, fast, efficient, I can keep the kids in the car.
I have been going for about 8 months. The first two times I went it was pleasant, inexpensive, and I knew exactly what I would be paying. Then the trouble set in:
Two times ago they bring me an estimate for synthetic oil, I say I can’t afford that and the worker says «we already put it in.»…great :-(.
Next they say I need a battery, I decline and they get very annoyed and try to sell me tires. I decline those as well. I later had my battery tested from someone else and it was fine.
Next time: I bring in a brand new car, they realize they can’t sell me anything and Instead tell me my new car requires synthetic oil yet when I later called the dealership and asked they say this isn’t true.
Lastly: go in for an oil change, I decline synthetic right out the gates so they can’t fill it and make me pay it, then they said I needed some sort of 60 dollar flush, then a new air filter, and lastly my battery is supposedly not good.
Your probably thinking, why did she keep going back??? Well, I WANTED to like them, love the idea of not unloading the kids etc but I just can’t overlook the fact that I feel like I’m being scammed every time I go.
Sadly, goodbye auto express :-(

I went here before driving on a long trip out of town, to get new tires. I usually go somewhere else, but didn’t have time to go there that day since it was in a different city (now I found out their is one in Santa Cruz). The guy who helped me tried to convince me that I needed some really expensive tires, and that if I couldn’t afford it, I should open a credit card. He didn’t have other choices for me and I needed the tires, so I did, but wasn’t very happy. When I was leaving, one of the workers told me, the tires looked a little low, so he had added some air. On my trip my car felt like it was going all over the road.
I stopped at a tire store on my trip to have them take a look and they said that my tires were very over inflated. I would think that a store selling tires would know what PSI to fill my tires to, but apparently not.
I just recently got new tires (at my favorite tire store) and they said that the tires I had on the car (from Auto Express) were a little overkill and that if I wanted, I could get more of that kind of tire, but that for my car, I really didn’t need those tires.
Thanks for nothing, Auto Express!