Orogold Cosmetics

Total scam!
My husband made the mistake of going in there on Christmas eve. He bought gifts for myself my mother-​in-​law and our daughter. The way they make a sale is a total scam, they didn’t give him a total amount instead they took his credit card and made multiple purchases with it. Neither myself or my mother in law wanted any of the product. He went back to return it and they have a NO REFUND policy. $ 2500 later I’m stuck with a bunch of crap I don’t want! Included in his purchase was a free facial, when I went into get it I could barely get out of there they were trying to sell me $ 3000 more of product! It felt like a used car parking lot, she kept repeating «this is the best deal I can give you a quote, I told her I didn’t intend to buy anything. But she kept repeating herself over and over!
II had bought The original receipts and I was so flustered trying to get out of there they kept my receipt and they refuse to give it back when I called them for it.

OROGOLD, BIGGEST SCAM IN VALENCIA!!!
Don’t fall for it I did and they ripped me off the salesperson was forceful and pushy, She discounted the item by 50%right away and when I told her that I had to think about it she said if you go home and come back it’ll be the original price she never explained about their return policy which is no refund, EXCHANGE only. They are bunch of CROOKS, don’t TRUST them. The sales girl misled me by claiming I could apply my eye cream on top of it, so when I used the product the next day and applied my eye cream on top of it, The product dissolved. I feel so stupid trusting them.
THEY ARE BUNCH OF CON ARTISTS. I WILL REPORT THEM TO THE BUSINESS BEARU.

Watch out for these people, they are a bunch of crooks! It’s not the product but the people that work here. Extremely pushy and annoying. They will promise you a free 3 year supply refill but when you spend money on their product, they will deny the promo and will make lots of excuses such as, the saleslady wasn’t suppose to promise that deal and she doesn’t work here anymore. FRAUD ALERT! Never buy from this store! I will be contacting the BBB and the Westfield Town Center main office to report these people!

This about the appalling people working there, not the products. I was passing by with my headphones on (universal I don’t want to talk sign) when a little boy shoves a free sample at me and tells me how bad my skin is. I said «no thanks» and he had a stupid look of shock and horror on his oily face and gasped «Don’t you want to have good skin»! Never in a million years would I buy anything from a place where that type of rudeness is the norm.
Also, stalking customers is creepy and desperate.
I then went and dropped a load of cash at LUSH next door.

The most pushy and rude people work here. I hate walking past this place! Since I work at the mall, I’ve noticed that the staff is picky and choosy about who they hand out their samples to. Their target is rich looking people who can’t say no. I don’t think they should be so selective and snobbish when the vast majority of people wish they would not be a part of this mall!

This isn’t about their products; I’ve never bought anything from them! The employees are extremely annoying. Whenever I walk past them at the mall, they literally hunt me down until I take their stupid little packet! And they do this to everyone. They constantly have these guys standing there and yelling at you until you take the packet. I don’t want your packet, I get one every time I come to the mall and I really don’t need another one! If this is some kind of marketing gimmick, it sure as heck isn’t working because most people avoid walking past the store so they don’t get yelled at and stalked until they take the bag. I love Valencia mall, but they need to take this store out of the mall!

This place gets on my nerves, when they lie especially about their cheap products. I asked where is it made? And the lady said in Italy. I then came home and did research that the products are made in Asia. They give customers a lot of pressure when walking by the store

I spent some time with Zach at the Valencia mall location. He was very helpful and knowledgeable. I’m excited about the results I’ll have after using the products.

This location is great, the customer service it’s amazing they really know how to let you feel comfortable and you really feel like you in a amazing spa, the product are so good for my skin they really gentle the eye serum treatment is work good on me I really glad that I find this place and I know people want to try something new so definitely this is the place.

Great products that takes your breath always from the shocking results!
Great staff very helpful and experienced! I’m a regular ;)

Or did an amazing job! He demonstrated all of the products necessary for my skin gave me a great deal on products! The body scrub is excellent!

The guys who work here are nothing but RUDE and CREEPY. They make me feel very uncomfortable and seem to have no respect for anyone. Their attitudes in general is absolutely disrespectful. I hate the harassment I face walking by their stupid store and how they overcharge you for their cheap products. Don’t go here!!!

Or and his staff are very kind and amazing at demonstrating the product which smells luxurious and performs just as wonderful. Truly a happy customer! :)

I was passing by yesterday and was handed a sample and it was open so I went back to get a new one when I was asked if I wanted try orogold… so I did sit for the spchiel and was a little doubtful. So after the introduction I bought a few things and asked about the refund policies. I’m comfortable enough to say I’m still doubtful about the product so we will wait and see in a few weeks. Customer service was good and was not pressured to buy anything. I was greeted polite and the product was explained. I asked about the refund policy and that was explained. So I’ll check back in a few weeks to post a review on the product. The prices a bit high but they seem to last a year… I hope that everything that was said is a realistic result.

I’ve never tried the products from here because the people that work here are nothing but RUDE RUDE RUDE. If you don’t look rich or hot they will give you dirty looks or worse, not even acknowledge you are there.
Their products may be good, but every time I visit the mall I secretly hope they are out of business just by how awfully snobby they are. Afterall, this is Valencia, not Bel Air, the staff really needs to get over themselves.

I came into the store knowing this product has worked on a friend of mine… her skin looked noticeably smooth and younger looking after using Orogold. I didn’t even know what Orogold was until I asked about what she uses on her face.
I am hitting 30 next month so I figure I start using anti-​aging products as preventative.
So I picked up a couple samples of the moisturizers and I loved them. You can apply a little bit on your face and it’s just as effective. I like how it smooths out your face so when you apply make up it doesn’t get cakey.
I finally come into the store and Tony took care of me. I like how Tony didn’t really push to up sell me with products. I was actually more interested in the more expensive ones but he was honest enough to tell me that I didn’t need them for my face type. Tony is very knowledgeable about skin care and passionate about making you look good.
He then gave me a mini-​facial with the collagen mask, serum, and cream. He also added the 24k gold mask at the end. My face felt amazing. My face was smooth and clean enough that I didn’t have to wear make up afterwards.
I’ve been using Orogold for about a month now and I am pleased with the results. I highly recommend Orogold to women of all ages (^_​^)

Yafit she is the best very helpful very knowledgeable I spend over 1000 $ well worth it .
Thank u I’m so happy and I will tell all my family and friend about u and orogold. Great product :)

The lotions are absolutely amazing, they leave your body with a smooth texture as well as an amazing smell. I highly recommend these products!

Was walking by one day decided to stop in and get my girlfriend something just because. All the workers in store were way friendly helped pick out some lotions and face creams for her which she LOVED. Then decided to check out what they have for men. I ended up buying this dark circle eye solution and after shave balm. They employee gave me a super deal and the products are amazing

Just had an amazing facial at Orogold at the mall by Natalie. Stop by and let Natalie or Yafit, the manager, show you the amazing skin care line, true professionals!