Law Office of Robert J Kaiser

Based on our experience, we simply cannot recommend this lawyer.
The office is small and very unorganized (clue #1)
Lack of clear communication between office staff/​lawyer/​client (clue #2)
Poor recommendation for chiropractor (clue #3)
*this alone ended up being one of our biggest issues*
Lengthy process when it could have been done several months prior to when it actually ended (clue #5)
All in all, our auto accident issues were resolved as best they could given what we had to deal with, but we are satisfied.
Should we ever need legal representation, we will look elsewhere.

I called to speak with Robert about an accident my daughter was in. Though he couldn’t take on my case he gave some great advice on how to settle with the insurance company. He also told me to call him if I needed any help. I would recommend him anytime!

I was rear ended by a lady in Palmdale taking her kid to school in early 2014. She was probably yelling at her kid and didn’t pay attention and slammed into my car, pushed my car’s driver’s side quarter panel into my rear driver’s side wheel well (it was scrunched inside the wheel well) and pushed my car 20 feet into an intersection. I got neck and back injuries. Mr Kaiser treated me very well and did a great job on my claim. Of course the negligent mother was uninsured and this had to go against my insurance but Mr Kaiser did a wonderful job representing me and my interests. I hope I never get involved in a Personal Injury accident or claim again but if I do, I know I would go back to Mr. Kaiser.

Wow Mr Kaiser came thru big time with no notice at all. I needed his help and unfortunately I needed it the same day. After getting nowhere with 2 others Rob picked up the phone and assured me he would respond ASAP. That’s exactly what he did! Thanks Rob you’re the best!!!

I visited with Atty. Robert Kaiser shortly after an auto accident in December of 2014, in which I was a bit shaken up. After seeing the plaque for SCV’s Readers ‘Best of 2013′ Personal Injury attorney hanging on the wall in the office, I quickly retained Mr. Kaiser for my case to try and regain some order. Was I pleased to have his services during those tough times! Between he and his pleasantly polite assistant Claudette, they handled the most minute of details on my case as well as going far and above what they had to do to satisfy me, the client. When I needed an extended rental, they put me in one for month, required physical therapy to treat and heal, I was on the bench the next day, make arrangements to keep creditors off me pertaining to the injury, no problem at all! When all was said and done, he slashed my medical bills by over half and made sure the rest was paid and out of collections. They also answered all of my calls in a friendly and timely manner and gave me every single legal interpretation that I requested! If you are looking for professional representation and great results, look no further than Atty. Robert Kaiser and Co! I was so happy with them that I retained the firm again in a separate matter! Thank you for your consideration on both these cases!

Be wary of the Law Office of Robert J Kaiser
I was in a severe accident in June of 2014, my convertible was crushed in between two vehicles on the 405 while on my way to the second day of my new job. My car was totaled and I lost my job because I was unable to commute to LA or lift 50lbs.
While restlessly searching for a lawyer and coping with my bodily injuries I decided to go with Robert Kaiser because his office was local, just down the street from me.
In the 7 months that it took to resolve my case, I only got the speak with Robert once. All of my correspondence went through Claudette his legal assistant. She is very polite, but that doesn’t make up for the poor treatment I received from their office.
She referred me to their preferred chiropractor, Dr. Willis, another nice guy, but as slimey as the rest of them. It was quickly evident that everyone working on my case had dollar signs in their eyes. The chiropractor did the same procedures each visit despite telling me that I would be getting a variety of treatments.
The Law Office of Robert J Kaiser never returned my calls and would not call me when they said they would. Between dealing with the at-​fault parties insurance, and the law office, I had to make endless calls to remind them to work on my case and to check the status in order to get a check for my totaled car. A lot of the time she’d be like ohhh well we haven’t heard back form the insurance so we haven’t done anything… well… its been over a week and they said they would call back within 1 – 2 days, don’t you think you should call and find out? I get that these things take time, but it really felt like everyone was sitting on the laurels while I was unemployed and without a car. Unfortunately when I did get a check for the property damage it was barely enough for expenses due to losing my job and to pay $ 1000 to the junk lot for ‘storage’ for a month because the slow lawyer and car insurance couldn’t decide what to do with my car.
Good luck If Robert is ‘out to lunch’, he likes to take long lunch breaks as long as 12−3pm, and even if he is in the office, well, ‘he just got back from lunch’ so he probably needs another hour or so to re-​acclimate.
I stopped visiting the Chiropracter in the beginning of August because I had enough of their games, I was starting to feel better and knew that the visits were going to cut into my meager settlement.
August, September, October blew by, I was busy with school and called when I could, but they were often busy and would have a reason to call back, so weeks would go by and I would remember, oh yeah, weren’t they supposed to call me back?
In the beginning of November, I finally had enough and took a loan from my parents so that I could buy another car. I was sick of communicating with the Law Office of Robert J Kaiser, so as you could imagine, there was radio silence for a month until the Christmas holiday. Robert actually called me and told me that the insurance hasn’t responded to their phone calls or e-​mails in months so he is just now going to attempt to contact a supervisor to get my case closed.
Turns out that as we expected the other person didn’t have enough coverage, it was capped at the minimum $ 15k, so the insurance refused to pay anything over that, and the Law Office of Robert J Kaiser was just like, okay! FINE! I’ve had enough I just want whatever check I can get and go. I’m done dealing with scumbags and insurance companies.
Well January rolls around so I call every chance I get to see where my check is. Finally in the second week I call and miraculously they find my check in my file, despite their promise to call me as soon as it arrived. It was verging on comical how bad this office is.
From my check arriving, to me actually having it in my hands took another 2 weeks. They had to reimburse my health insurance (which they got a whopping $ 200 reduction), and their chummy chiropractor which miraculously took off nearly 50% (sounds like some sort of scam to me but what do I know). Despite the other parties willingness to ‘negotiate’ the Law Office of Robert J Kaiser of course took their 33% cut right off the top leaving me with the scraps.
I am moving on and focusing on getting my life back on track so at least it is over.
Getting in a car accident is not fun, I’ve learned my lesson and now have full coverage.
I’m sure we can agree that The Law and Insurance industries are flawed. They are industries designed to make money off of your suffering. Sure all of my frustrations might not have been entirely the lawyers fault, but they certainly did not try very hard to make me feel comfortable or valued.
I hope this review inspires them to improve their customer service.
There probably aren’t many good lawyers out there, but if you want a proactive and responsive lawyer, look elsewhere.

I too would recommend Attorney Robert Kaiser, because he did alot for my husband /​us. My husband a Santa Clarita Velo Club Cyclist, got hit by a car, which is all too common out here. We did not know where to begin, until a friend referred us to Rob, a very nice, sympathic family man and professional, who covered all angles of our case. We also learned alot from him and his sweet assistant, Claudette. They both gave over 100% Glad they were in SCV and I didn;t have to travel to L.A. for expensive attorneys, that charge you for every little thing. One thing for sure Rob, went above and beyond in helping with our settlement and hospital bill collectors. He took on the big wigs! You would be shocked on who it was! He made it look so easy, but honesty really pays off! And, in return I will do whatever it takes to give back. I would be glad to speak to you more per my testimony when you use his services. I’m not a family member or a paid Unilocaler, just a mom happy to have her husband/​kids dad alive. So any cyclists out there, sitting at Henry Mayo give him a call for advice or direction. Your never alone! :)))))

I would recommend using Mr. Kaiser without hesitation. I use a lot of lawyers for my business, but when it comes to an injury lawyer, Mr. Kaiser is the best in our area. From my first encounter a couple of years ago, he has been generous with his «free consulting» and his advice has been spot on. Because of his advice I have been able to clear up a couple of situations that might have gone the other direction. Whether you need some advice or what i consider, one of the best lawyers around, you need to contact Mr. Kaiser.
Jeff

My wife was in an accident last year where she was rear ended. The ‘at-​fault’ driver’s insurance company has been a nightmare and won’t cover all the medical costs. Needless to say, this is not acceptable. Robert Kaiser continued to fight for us and has shown he won’t give up until we get a fair settlement. We are glad we made the decision to have him represent us.