Jason Tomlinson General Construction

To start with, I called this contractor back in 2015, left a voice mail, and I never got a return call. Enter 2016, I decided that I am still looking to do some work on my back yard, so I asked my neighbors who have used this contractor in the past, how well they liked the work that was done. The one neighbor expressed extreme unhappiness with the communication and the overall experience. They did not really wish to hurt Jason’s business, but simply could not recommend him to me.
I have seen some of the work that was done. From a distance things looked pretty decent, so I didn’t think it would hurt to find out more. First of all, there are a few negative logistical things that really bothered me with the work done on my neighbor’s properties. For one thing, they took forever to complete the projects. They took probably 8 months on one neighbor and 6 months on another. They had to start and stop jobs a lot. They made a lot of noise for several days near my house, sometimes before I had planned to wake up.
For the most part, my neighbors wish to remain anonymous, so I will not divulge too many details about their personal experiences or work that was done. They told me the pricing was decent, but sometimes you get what you pay for. They seemed to be doing too many other jobs at the same time, and were not very focused on these specific projects (therefore it took forever to complete). Things were also verbally promised to be included, but because it was not specifically written in any contracts, they could not honor it. The timelines were also way outside of what was originally agreed to. The projects never even got completed to the customer’s desired specifications after over a year of trying. Sounds like a common theme from what Mark L. reviewed back in November.
Needless to say, I have now seen some of the work that was done up close, and it is far from perfect. Things like warped patio coverings, after only a short period of time and some shoddy painting. The patio coverings are very basic, electrical wiring had to be supplied by the customer, no rain gutters, no place to install a ceiling fan, etc.
On a positive note, they were happy with the way a few things were completed, but in the end they said the overall experience has been a nightmare.
My review is mostly based on the fact that I was not even important enough to get a call back, but I think that based on my neighbors comments, this contractor needs to wake up and realize that their 4.5 rating on Unilocal is not quite deserved yet.

Pros:
— Took care of necessary permits.
— Good job done for most part.
— Reasonably priced if all the work was done well.
Cons:
— Terrible communicator — see below.
— Left us hanging, and didn’t end up finishing the job.
— Way more stressful than it needed to be.
Jason was one of the worst communicators I’ve ever done business with. Not in the sense that he’s unable to communicate, but just that he doesn’t bother. From the 3 methods of communication we’ve tried, phone text messages tend to work best, you’ll generally get some reply. Emails rarely get a response and phone calls generally go to voice mail. I’ve been reading some of the other reviews here and it almost sounds like we got a different guy, not the «super honest» and «clear in his communication» guy that has been mentioned in other reviews. I wanted to hire that guy!
Despite the problems, Jason would have been a reasonable hire for the job if there hadn’t been any hiccups along the way. I wasn’t too happy with the roof tiling job on the patio cover his guys built in the yard, and sent him a mail. He replied back a week later saying he’d fix the issues. That was the last I ever heard from him! Following phone texts and emails simply went unanswered. I find this particular bad form for a professional contractor. Like many aspects of life, it’s plain sailing when everything is going well, it’s only when you hit a bump in the road does the real character show through. In hindsight, I realized I gave Jason too much money upfront and it just wasn’t worth his while to finish the job properly. Part of this was to build some trust and good faith, part of this was naivety on my side. In the end though, I had no comeback or leverage. Live and learn. After going through this experience myself, it was only later that a neighbor confided that they had a similar experience dealing with him.
Having said that, he did do some good work. We also got pavers put in one side of the house, and had a dirt patch on the other side replaced with concrete. These tasks, as well as the patio frame itself, were done competently. At the end of the day though, would I hire Jason again? Not a chance.

Jason Thomlinson just finished a patio cover for us.
He made a quote and timeline and was true to his word. Jason was good about communicating with us about what work was to be completed when. His workers were polite, worked extremely hard.
The workers were careful about the surroundings of the yard when they were working, and cleaned up at the end of each work day. We are very happy with the end product and would highly recommend Jason’s company.

Jason did our shade structure in our backyard. His crew was clean, quiet and thorough. I completely trusted them working in my backyard. Jason is clear in his communication, honest and very creative in his designs. He has worked on several of my neighbors yards and they are all absolutely gorgeous. Straight out of a magazine. His prices are more than fair. Truly, you can not go wrong choosing him to get your job done.

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The absolute best, professional and HONEST contractor I have ever dealt with. His finished product is something to be proud of and show off. His crew is immaculate and true craftsmen in all aspects of the construction process. I highly recommend this man to complete any construction job big or small.
Thank You Jason, you are a true professional.
Herb Williams
Please don’t review this business if you received a freebie for writing this review, or if you’re connected in any way to the owner or employees.

Jason just finished our balcony/​patio cover and we are beyond pleased! His workers did an excellent job with careful attention to detail. Jason always promptly responded to my phone calls and texts, and he made me feel like my job was a priority. Do not hesitate to call him for any of your exterior construction projects. Jason does excellent, professional work in a timely manner at a fair price. Highly, highly recommend!!!

Jason was not only professional but SUPER honest! He suggested something realistic that cost us less money! For that we would use his business again. Besides he had efficient workers & got the job done when he said he would! Does this really happen? It does with this company! Thanks for being so kind and helpful! — Alli B.

Jason landscaped my front and back yards. He added pilasters with lights and beautiful stonework, colored and stamped concrete and sloped my patio cover and made it solid. His work was top notch, was easy to contact and was true to his quotes. I especially like the way he built my patio cover. The house will fall down before that patio cover will break. He was prompt, his men were clean and I was completely satisfied. Definitely would use him again and recommend him.

Thank you for choosing Jason Tomlinson General Contracting Inc. for all your outdoor landscape design and construction needs. Located in Saugus, CA, we are serving the entire Santa Clarita Valley and other surrounding areas.
Your One-​Stop Shop For:
Concrete, hardscape, and landscape
Paving stones, driveways, and walkways
Pool decks and related structures
Masonry, BBQ’s and fireplaces
Patio covers, decks, and balconies
Gazebos, arbors, and trellaces
Shade bar covers and solid roof covers
Competitive pricing