Zoom Cycle Accessories

We walked in looking to outfit my wife with apparel and bike gear, but the owner was more interested in holding a conversation with a relic about what Pinoche Inn was like these days. No hello, nothing.
1/​8″ dust on the apparel stands, hopping over cords to get in to a changing room with no light, etc.
Probably good intentions, but instead of spending time bs’ing about old times then try cleaning up the place and welcoming clientele. We don’t need a red carpet but would like to understand that our money is going toward a decent cause.

I bought a used Honda Elite scooter and of course had a slow leak flat the first day I drove it. I went shopping for a store that would repair my leak. I visited two cycle businesses. The first one was all glitz and high prices. They wanted a lot of money to fix it. Then I went to Zoom. Not a fancy place but they took me right in on a Saturday afternoon and fixed my flat for a super reasonable price. From reading these reviews it is clear that some customers will be more comfortable at the fancy, pricey place. I am not one of them. When I go to a business, any business, I am looking for value and competance. That is what I got at Zoom. In addition they were willing to talk to a rookie like me about my scooter. They checked my oil and found that it was dangerously low. I learned a lot in the time they worked on my tire about my scooter, things I needed to know. Note that their business name is Zoom Cycle Accessories but they offer top notch service as well. I am so glad I found them and I definitely will be back. I recommend them highly.

The shop had very good pricing on tires. They were cheaper than Amazon! The job was done as promised and was completed quicker than estimated. This is a guys shop, you don’t come here to browse the selves. You come here to get stuff done… great experienced mechanics.

Listen, you can say what you want to about the mess. Yes it is an organized chaos. They might try to sell you on valve adjustment, its their job to try to get more work for the business. They might do this and they might do that. BUT I had an axle nut decide to fall off one night. Figured out by sound something was wrong and pulled over. Saw my axle over half way out. Kicked it back in and very slowly crawled home. Next morning I need to get to work in San Mateo. I walked over to Zoom and waited for them to open. As soon as the guy saw me outside he came and opened the doors. He said hello and I replied with hello and an explanation as to what I wanted. This man stopped setting the store up for business and immediately went and found the nut I was after. NOBODY does this anymore. I have sat outside motorcycle shops for hours waiting seeing the employees inside chatting it up and having a grand old time while looking directly at me. This is one of many problems of this country these days. A few more people with these kinds of old school principles and this country will be a much better place for it. My thanks goes out to this man and keep it up. You are an example of the way things should be run.
Thank You Again
Bob Shea

«Come in and see why we’ve been open for 40 years.»
Been in. Still can’t tell.
First was for an oil change and my 10k mile check up. Rates were pretty bad and they tried to sell me on doing my valves 5k miles earlier than Suzuki recommends, but I let it go. Got the bike back and it’s painfully obvious they didn’t use the full synthetic I paid for. The clutch was sticking like crazy and when I did the next change myself with full synthetic, it went back to normal.
Second was a tire change. Their rates were better than a lot of places so I went with them. Noticed the charge on my card was about $ 100 more than quoted. Turns out they don’t honor the 10% off for buying both wheels ad on their website, and they don’t charge you the $ 30 per wheel fee, but they do charge you a flat $ 60 labor fee for changing both. So much for «free change and balance» that they also advertise on their site. It took a full week to get the tires, which is sad considering I could have paid less than half on Amazon and gotten them in 2 days. Followed up with the rear tire going flat within an hour of me getting it home from the change. They replaced the tube «as a courtesy.»
What a hole.

I really want to love this shop and give them 5 stars with a rave review, I really do!
Sadly I just can’t. Their selection isn’t good and the shop is an absolute mess. It’s a bit better now than it used to be but so much more needs to be done. They have a girth of old outdated merch that no one will ever buy. Yeah I get it… somewhere somebody needs that bushing that only fits a 1972 something or other that was only made for one year and was a total POS so one ever bought one… but why the hell keep it on the sales floor? There always seems to be some younger guy sitting up front not doing anything. Why not give him a camera and tell him to put all that old junk on eBay where you’ll have a much better chance of finding someone who needs it? Then you could free up some floor space and stock more new stuff or at least make the store more inviting by eliminating some clutter.
I come for tires, oil and chemicals and that’s about it…

Wow — mixed reviews! So it’s not just me! i was really looking forward to going by, i wanted to get a feel for this lil local shop!
Two guys manning the shop, 1 or 2 customers coming and going, the older fella met me at the counter — luke warm hello, seemed like he didn’t have time, was disinterested (well, there was a back log of cleaning… right?), when i shared a message from a mutual acquaintance, he made a kinda condescending remark — huh, really?
I made sure to correct his error, packed up and departed.
Weird. Felt unwelcome, like he wanted me to leave —
Ok, i won’t be going back.

First, let me say that Zoom has a lot to offer any rider!!! I would definitely return and purchase parts, accessories, etc. If you want a tire mounted, I recommend that you take the tire off yourself, it’s just easier for everyone. My experience was not their fault, they just didn’t have the proper tool to remove my rear tire because it was a different set up than they have seen before. My bike is a street bike, and they can probably change your tires, just tell them what your bike is before taking it in to have the tire changed.

Best local Moto store to support! I’m a dirt rider, so it may be a bit different for street riders, but I have used Zoom for over a decade and they have always come through. Dan has far more parts in-​stock than it appears!
I mostly use them for tires, as Zoom will mount them for free when you purchase from them. It’s great to get the tires you want and mounted on the same day, vs. waiting for the delivery guy to drop ‘em off at your door in a few days & still needing to swap ‘em out.

I have been going to Zoom Cycle a couple times a year for about 8 years now, ever since my kids starting riding. On the plus side, Zoom usually has the part you need or can get it quickly, and their tire changing service for $ 10 or $ 15 per tire is prompt and a real work saver. On the negative side, the owner guy is not very nice at all. He seems to a very unhappy man, a real sourpuss. He always seems to have a scowl on his face with seeming contempt for his employees and customers alike. He has never screwed me over or anything, so I am not saying he is an evil man. But he is just so darn unpleasant to interact with that I have actually avoided going there just so I do not have to look at his scowl. For lightweight commodity things like gloves and goggles, I’d rather go to BikeBandit and wait a couple days rather than dealing with old sourpuss.

I loathe this place and I love all things motorcycle. A crusty curmudgeon and a pack of pubescent punks were disrespectful and contemptuous to my wife when she went in to find a birthday gift for me.

Great place to get tires. Free mount when you purchase a tire that is such a awesome deal. They always have a good selction of tires and other accecories you might need. They really notice repeat customers and know how to treat them.

Great place. I’ve been going here for years. The prices are just as good as «that other big chain store» and the service is better. It’s staffed by real riders, so they’ll have good input on what to purchase.
Support local businesses!

local south bay moto shop… mix of helmets, gloves, boots, jackets and gear… not a wide selection… but, almost anything can be special ordered… pricing quite fair… mostly lower or equal to lowest prices found… scotts performance steering damper ordered and installed for about $five-hundred-fifty…a cold lazy day and taking the moto over for an oil change…$seventy-five total for labor, two quarts of redline and oil filter… half the price of other local shops… a fraction of dealer prices… old man seems quiet, but ask about performance parts or ideas… extremely helpful…

I was thinking about making this my «go to» place for parts, accessories and other moto related services… until now. The first time I visited the store the service was average and I found what I needed. However, my single star rating is from the service I received during my second visit.
While I was there I was planning on spending a few $ 100 dollars. I needed a tool, skid plate, and radiator guards — they had the tool and skid plate. I left it on the counter and walked around to see what else might entice me to make an impulse buy. I could not find anything so I proceeded to check out. After inspecting the skid plate I notice that it was an older model and did not have the features I wanted, therefore I did not want it.
After telling the douche bag cashier I no longer wanted it he looked at me with an attitude of «just buy the darn thing a-​hole and get out of the store». I decided to let that one go and asked him if he could order the parts (skid plate & radiator guards) for me. While walking over to the Parts Unlimited guide book to do his research his attitude and expression wanted to say, «this fauker is really going to make me work today». Once he got to the book, he asked me with an attitude of «a fauker» what brand radiator guard do you want? By that point, I told him (with an attitude) that I no longer wanted the parts and just ring me up for the tool. I took the tool and left.
Why do I go to local shops? Because I like supporting them and it helps our sport and community, but in this case ZOOM CYCLE ACCESSORIES has lost a customer with a stock bike and money to burn. Not to mention the purchases I would have made — tires, gas, sprockets, chains, handle bars, lubricants, tubes… and the list goes on.
I’ve been there twice and have seen four faces. A guy with glasses, short guy with tattoos on his arm, skinny dude with a short buzz for a hair cut, and then there’s the douche bag — dark hair, was wearing a green t-​shirt, shorts and black shoes. He’s pretty easy to spot because there’s only two dark haired people working there and he’s the one without the glasses.
Lastly, if the person reading this review is the owner of ZOOM. I’d suggest that you have a long discussion with that douche bag about customer service.

This place rocks.
Some reviews below may have one star, but notice the customer always gets the part they need. Sucking up to the customer is not first priority like it is over there at Cycle Gear. Getting the part to the customer is. If you need help, ask for John, he is a helpful dude.
I dropped it one star because the place could use a clean up.

good prices, knowledgeable staff
John is the best, if he cannot find it, or know about it, you don;t need it.
i think everyone who works here has the passion for bikes

A guy that helped me here was honest about what helmet is good for me. I’m a beginner rider so honesty goes a long way! I wanted something on the cheaper end that would still do its job. He recommended a HJC helmet in black. He suggested black because he said that it would easily contrast against other cars. I was a little iffy about a black helmet so I looked it up online. They say that the recommended color is white. I thought so! Anyway, I got a size too big and was able to easily exchange it for the right size without any hassle.
The only downside to Zoom Cycle would be that their store is a little messy. They always seem to have a sale going on. I got my helmet for less than $ 100 here.

Awesome place, more dirt gear than street, but they offer a good selection. They carry A*, Sidi, and lots more.
They can special order OEM parts for you and are ALOT better than GP Motorsports.
Thanks Dan and Jerry!

The only place I know to get cool gear for you bike. Since the place is closing a lot of things were onsale. The young adult guy that helped me was really nice and friendly. He was super patient, but the old cashier guy was a bit of a grump.
I bought wicked awesome fox gloves onsale for my lover… even though it went onsale on the website but it was still cheaper.
Check out the pics.
The gloves are smoking red HOT!!! like my lover!
Anyways to me it was a steal 17 $