Venice Tile and Marble

I went to Venice Tile & Marble to purchase tile or stone for our backyard project. Angelica, recommended Crushed limestone instead of tile based on the pictures I showed her for the modern look I was hoping for.
She said Tile will crack around fireplace and kitchen area and she suggested crushed limestone applied with hand is as hard as rock and will last a long time.
The project was estimated to be finished in 2 to 3 days. Well. it’s been a 7 weeks to this date and we are still up in the air.
I am wondering and need help to know if anyone has used this product before. It is chipping on the corners, it has changed color with the rain and now I have 3 cracks on the fireplace.
Would you please comment on this, if you have any experience with this material for outdoor?

Wow what a beautiful selection, and the people here are great. They have all the variety you’d expect and want, but also some unexpected and fantastic materials like petrified wood and agates that you could use for accent surfaces and furniture, very beautiful! And everyone from the owner to Kat at the front desk to the guys in the yard is super helpful and knowledgeable.

During the design process we were quite happy with the staff. When it came to scheduling and installation we were shocked by the lack of communication. It is understandable that scheduling conflicts might arise but we did not receive phone calls to let us know — installers just did not show up. Our phone calls and e-​mails were not answered. We had to physically go to the store to get someone to let us know when they would do the installation. It was a huge relief when the job was finally done. The installers were good and we receive many compliments on our counters.

Huge selection to choose from. Very knowledgable staff. I had the pleasure of working with Arya. He was very patient and helped me pick my granite counter top. I was even more happy with their labor team and craftsmanship. I will definitely use Venice again for my future home remodeling projects.

We have been thrilled with the product and service that we received from Venice Tile. Working with Angelica has been amazing. She truly cares about doing right by her clients and goes the extra distance to ensure that your needs are met. She helped us on multiple projects and each one went very smoothly. Venice also stands behind their products — we had an issue with one of the countertops we had purchased from them and they sent someone to fix the issue. He did a great job and they stand behind their warranty. Angelica also helped us to design an amazing built in vanity for our guest bathroom — everyone that sees it loves it. If I could give more than 5 stars to Venice and to Angelica, I truly would. We will definitely work with Angelica again in the future!

Angelica is the one to work with. I was renovating my kitchen and needed a piece of Calacatta Gold marble. I couldn’t have been happier with her service. I’ve worked with several vendors and can safely say I received the best customer service from Angelica.

Customer service is non-​existent. Spoke to two guys here, both of whom seemed completely disinterested in helping us. Asked for a sample of a stone we liked and was told they didn’t have one — end of story. Showroom was a dump too. Don’t waste your time.

Great customer service. We walked in an Angelica met us and gave us a thorough walkthrough of the slabs and the tile showroom. Prices were reasonable and she was super helpful and knowledgeable.
Fabrication was a little pricey.
They have Ultra white quartz.

We used Venice Tile & Marble for our recent kitchen remodel. Not only was their selection of granite outstanding, their people, process, communication, and attention to detail were exceptional. Mazi and the team of expert granite and tile installers were easy to work with, had very high standards for quality and detail, and were a delight to have in our home.
I normally don’t give high ratings and/​or Unilocal reviews, but felt compelled to do so for Venice Tile & Marble after experiencing the results. They offered everything we were looking for and more when it came to a full service tile and granite solution for our remodel.

Venice Tile & Marble have a wide variety of natural stones in all sizes for you to select. We have renovated both of our homes and have bought dark brown marble slab from here. Our second home, master bathroom counter is extremely long. Venice didn’t have the extra large size slab but they were able to locate one at another store for us. Since then, we’ve been coming back to Venice for our laundry room and wet bar.

I don’t normally post on Unilocal,but we just had a very positive experience with the people from Venice tile and marble and I felt the need to share. They have great tile selection, fair prices, and top notch service. Mazi managed our project with patience and diligence. The crew that came to do the work I could not recommend highly enough. They made our bathroom look better than I could have hoped for. They added details that we hadn’t planned for that just gave it that extra something special. Great business all around, will be coming here for future projects!

Venice Tile & Marble helped me when no one else would! We needed some work done on our existing granite countertop and Roxana was courtious and so very helpful to me. The work was done quickly and professionally! I will definately be calling them again for any future work!

We were doing a kitchen renovation and needed unique granite for our counter top. We spent 3 months visiting granite/​marble stores all over the Bay Area and finally found a beautiful and unusual granite at Venice Tile & Marble. This company has a large selection of granite, tile and marble.
We had granite installed on counters and backsplash. Our kitchen had a unique hearth/​cooktop situation and Mazi gave us great ideas for the backsplash design behind the cooktop. The installation went very smooth, the installers were very efficient and careful in cleaning up after themselves.
We were very happy with the results and highly recommend Venice Tile and Marble. This is a very professional company and be sure to ask for Mazi.

We’re remodeling our kitchen and wanted a specific color granite. We found it at Venice Tile. The crew cutting and installing were highly skilled quality craftsmen. Our granite looks perfect. It is a light color, so every little flaw shows, you can’t see any flaws. Mazi, in sales and service, is very friendly and nice. He really knows his business! I will recommend this business to anybody.

DO NOT GO there. Extremely bad service and labor cost is unreasonably high. I bought a piece of marble for my bathroom. Paid $ 300 for that but they charged me $ 450 for cutting a 30×21 vanity top. The worst thing is I did not even ask them to cut it. I told the guy my contractor will do it but he turned around and told my contractor that I have agreed to have him to the work. I was stuck paying $ 800 for the tiny vanity top. Very very upset. BTW, the guy’s name is Ben. He was impolite and cannot be trusted. Please do ot give them any business.

Terrible service — was snubbed. My wife and I walked in on Thursday. No prices on a single slab. Eventually a gentleman walked up, asked what we were interested in, took us to the back and showed us a slab that wasn’t really what we were looking for.
He asked where we had been looking before — we said Terico — that was our first mistake. He was obviously displeased. He said he would get a form for us to use to request quotes on various slabs. We trudged back to the office with him. He disappeared behind the counter and never came back. No one else asked if we were being helped. After 5+ minutes we decided to take our business elsewhere.

This shop is for high end people that like to pay a lot for their tile. I am sure that their installer are good. I just don’t have that kind of $$$$.
Nice people.

Great selection of granite and marble. I like seeing huge slabs of granite! No pre-​fabricated stuff here! All of the granite is located outside on the lot. There is a showroom to the right of the lot. It’s located in the back of a warehouse.
If you need a quote, then to go the main building. Someone would be available to help you. The costs per square feet and labor are higher than other quotes. Our quote did not include demolition of the old kitchen tiles. However, it looks like this company will do a great job!

I’ve written about Bulll Nose Tile and rated them 4 shining stars. Venice Tile and Marble is another tile, marble, granite, travertine & paving company I’d highly recommend to anyone in the market for natural stones or stone paving products for your home projects. Venice T & M is located down the street from Bull Nose on Rogers.
This company has been around since the late ‘80s and actually occupies several other buildings around the main building. They include the stone cutting company across the street, a new showroom on the other side of the lot and the inventory storage yard & molding facility at the corner of Rogers and Brokaw.
Don’t be intimidated by the ornate marble columns and beautiful granite inventory on display. All the staff in the office area and the yard are exceptionally friendly, helpful and classy people. Talk to Maziar or Sina about your needs and they’ll always go out of their way to help you.
Too bad, they can’t find a better person to staff their new showroom. The one there seems to have an attitude about helping customers.

So Terico is my favorite tile/​marble/​stone wholesaler in San Jose, however I was recently in the market for 12×12 Jerusalem Gold limestone and I had a great experience at Venice Tile and Marble. Only a block from Terico, Venice’s imposing entrance always intimidated me and I thought only only unwitting end-​users would step in here. Terico did have the tiles I was looking for, but the color/​contrast was not exactly what I had in mind. Out of desperation I walked to Venice Tile and I ran into Hayden Sarji (ceo) motoring around the expansive lot on a scooter, he gave me the executive tour and took me to the Jerusalem Gold I was envisioning for our new bathroom.
I love both Terico and Venice, at Terico you get long lines and no customer service but the best prices I have found. While at Venice you get great customer service but pay a bit of a premium, for my most recent project it was well worth it. Venice has listed prices on every stone, remember to let them know if you are working with a contractor to get a discount over list price.