US Post Office

How i wish there is dislike button. Im so frustrated and dissatisfied with how they handled my complain today. Very POOR! Service. The guy in the counter tell me that if you send regular mail the chance is ⁵⁰⁄₅₀ it means that there is no assurance the mail will be delivered and that doesnt make sense to me at all. He even say that they cant do anything if it get lost or something along the way. They offer postal service atleast make sure that they deliver the mails at ⁸⁰⁄₂₀ rate. Instead of taking responsibility they put the blame to other people! i experience many times that they deliver wrong mail to our mailbox so dont fucking tell us you cant do anything or you are doing your job well!

The real-​life equivalent to those nightmares you have where your teeth are falling out.
end of review.
…except it isn’t because apparently there needs to be more characters to be a real deal review. Thanks, Obama.
The long-​ass line.
The tiny-​ass parking lot.
The employees who don’t give a rat’s ass.
The woman who gave her small child an iphone to watch a video so the child wouldn’t cry only the child legit turned on a multi-​minute video of a baby crying.
It’s not exactly hell on Earth, but it ain’t far off.

What Hailey said. Today is the second Saturday in a row we had outgoing mail not picked up and no deliveries.

If I could give no stars I would.
This office does not make all their deliveries. I’d say at least 2 out of the 6 (mail delivery) days a week my mail isn’t deivered. The mail person simply just doesn’t show up. It’s unacceptable. On Saturdays my mail is almost NEVER delivered. Makes it impossible to rely on anything being delivered by this USPS office. I’m extremely dissatisfied with this office, and I will be filing a formal complaint as soon as possible.

12 hour swift for mail carriers

Unfriendly, I had problems with a shipping. I needed to ship abroad and made some mistakes with the label. Had to cut the label off the box and put it in the envelope. One day before that wasn’t told me with another shipment, so these parcels will go back to the return address. I asked if someone could help me. They looked at me and gave me the look «I ll not help you «Luckily the manager was ok when I told her.

Typical long line, grumpy workers post office. Did not expect anything better, but had to get my mail out. MEH.

I got here at 5:19 and their doors were already closed. they’re hours of operation is M-​F until 5:30…just horrible :(

Extremely Slow and grumpy Staff!!! This is the most unorganized post office in the area. The clerk literally threw a pen at me and snarled. Sorry man but its not my fault you dont know how to do your job… this place needs an audit check up and some retraining before i go back. AVOID AT ALL COSTS

The lines aren’t particularly long but workers here are super quick and efficient. I was helped quick and the worker was so nice! He made sure I was sending my passport renewal correctly and made sure to write expedite on the front and back for me. Such service!

Man this place is crowded. The line for the parking lot is ridic. It causes backups onto kiely. It’s just as bad for the counter. Thank goodness they have the self service machine or this would be hell. Weighed, stamped, and shipped. I would have just left otherwise

Even though the parking lot is small, I really appreciate the service for my first time here. They helped me save money by suggesting a different box to send it in. Besides that, I didn’t have to wait in line to come back even there were people in line. I was serviced by a really nice gentleman who let me use the box cutter too. I can say I was impressed.

USPS doesn’t have the correct hours of operation printed on their own notices! Ended up making a fruitless trip to the post office.

Yes, as everyone else has noted, the parking lot at this location is a nightmare. Even so, I have a PO box at the location, so frequent it regularly. My major complaint has to do with actual non-​service.
In what has to be an example of the outstanding, above-​and-​beyond lack of service offered by the USPS, a package arrived addressed to «1050 Kiely Blvd unit 2644», and it was returned to sender. I called to find out why. The reason given? It should have been «# 2644», not «unit 2644». Yeah, big confusion there, right? Given that employees they can’t figure things like that out, the USPS should just be closed down; henceforth, I’ll have to make use of other carriers, and ask those who send me things to do the same…

Oops, I left this review at another site and deleted that one… sorry everybody! ~:-o
My «update» on this location:
The location is awful. It’s almost like the parking lot was designed for two horse and buggies to park there. The line to park usually extends out into the street and if you’re in that line, you get a little nervous about being the last one (rear-​ended). Been there.
So that’s a warning to you if you plan to drive there and get counter service. If you’re just going through the lane to drop off stamped letters, you’re gonna be on your way in a jif.
But I’ll continue. The line for the counter is the usual Post Office line these days: 2 – 3 clerks and about 10+ people waiting. And someone who asks lots of questions at the counter. Or international service/​customs forms.
I usually drop off pre-​paid Ebay boxes. Today I went and got a particularly smarmy-​faced woman who actually seemed to enjoy –no– RELISH the experience of informing me that she won’t scan my package to show that it was received by the Post Office. I said, «The other Post Office locations I’ve been to have done that and I do it so my buyers understand that I’ve physically dropped off the box at the counter». She curtly snapped, «NOT SUPPOSED TA». I said, «Thanks» and left, feeling kind of icky about it.
I spend a lot of money mailing things through USPS and the service lately has made me start to think about sending things FedEX and UPS because I can get tracking right away and good service every time. By the way, this package that I was sending was $ 20 to ship just to get this this spit-​in-​my-​face ‘tude that was totally uncalled for. It’s becoming commonplace with the staff and is hard to endure. Of course there ARE good days, where I’m a little shocked because I’ve had the good fortune of receiving courteous service.
I’m telling you, this country is going in the toilet, and fast. This is just one of the signs. Insert flushing sound here.

I would say 2 stars but I’ll say 3 because I like how this location is open till 3pm on Saturday’s.
The parking lot is hard to miss because if coming from Benton, you need to make a quick turn. The parking lot is extremely small & you might need to exit & then reenter because you can’t sit to wait for people to move.
I had like 7 boxes of books to return & had to buy tape & stuff to close them up. $ 4 for tape is okay but would rather not have to purchase it.
The line consisted of about 15+ people & roughly took about 10 minutes to get through. I’d recommend going to the post office on a weekday in the morning to avoid a long line & a long wait.

This post office location gets the obligatory one star but also earned the one star for the fact that employees are genuinely kind here.
That being said, however, I went to mail a Priority Mail package and could not locate labels — anywhere. There were two locations to pick-​up boxes for shipping but only one had boxes stocked. After preparing the package to be shipped, I waited in line for more than 20 minutes (only two employees were on hand to serve the main desk), only to learn that their internet was down so they could only accept cash or check. If there had been a sign at the front door or posted somewhere other than the counter where customers were standing while being served (and therefore blocking the sign), I could have saved time by merely picking up the box and then paying for it online at home.

Love how this location hasn’t been busy any of the times I’ve stopped by! Very helpful. Lot is small but it hasn’t been an issue on my visits.
The old school private boxes are really cool to see; kind of wish I had a reason to rent one.
Big selection of envelopes and boxes is helpful. Unfortunately, if you need to address them still, there is only one pen chained up at the back counter. And the counter space for writing your address is small, too. If possible, bring your own pen and/​or do the addressing at home. I usually do, but I needed one of the padded envelopes to send my materials in.
The guy who helped us was friendly and polite. Only had one register open, which if they were busier would be annoying, but it was right around lunch break time AND there was hardly anyone there, so it was a non-​issue.

I just moved into this area recently and have not been favorably impressed so far with the service. I realize that lines are generally inevitable at the post office, so I’m not going to complain about that. However, in the area served by this post office, if you live in an apartment complex, you have to pay $ 35 and get a lock change. When I applied for the change, I was told that it would take 3 – 4 days and they would call me when it was complete.
I applied on a Tues. and still had not received a call by the following Monday so I went there and inquired (politely, patiently). They said they’d «do it by the end of the week». I still had not received a call by the end of the week, so I went in again and they gave me the keys. It took much longer than they said and no one contacted me as promised. I had to keep going back to see if the key was there when they claimed that they would call.
The other issue is that I occasionally get a lot of small parcels as part of my work. The post man told me that I had a lot of packages and I went down and removed some and he then put more in the same locker. I removed those as well. In both cases, I was given a key, one key, for the «A» locker. There was never a key for the «B» locker in my box.
The following day, the postman came back and chastised me for not taking out all of the parcels. The thing is, the key for the «B» locker was never placed in my box. I know this because I checked my box at 11:30 am that same day. He came at noon and complained at me for not getting the boxes out when he needed the locker for other parcels. I know for a fact that he did not give me the «B» key until just before he came up to issue his annoyance at me. It had not been there at 11:30. This was a fact. I think he was irritated at handling a large amount of mail, made a mistake and forgot to give me the «B» key and used this as an opportunity to blame it on me as well as vent his frustration. This was inexcusably rude and unprofessional. I’m not irritated that I got my parcels a day late, but I am unhappy that he showed overt irritation and anger at me for something that was not my fault.

Greg was so friendly and helpful! He actually made my day :)
Parking lot is extremely tiny. I recommend parking at the plaza to the right and walking over.