Tressa Williams – State Farm Insurance Agent

Normally, a person would never want to actually use the insurance they pay for, but when the time comes, you want to have an agent that will work for you at all costs. Tressa and her team have done nothing but treat myself and my family like their own family. When my dad was around, he always told me that it was important to be knowledgeable on the insurance policies that I pay for, but I never really took it to heart to study them. It wasn’t until he passed that I really took an interest in this type of stuff, because I had to — but Tressa made the learning process as easy as it could possibly be. She spent many nights at my moms house explaining what our coverages were and what we were paying for. I can never thank Tressa enough for taking the time to help my family through such difficult times.
In addition to that time, throughout this year, I have gone to Tressa for many other things: basic updates on mileage, emailing the office with questions, and even signing myself up for renters insurance.
Each occasion, except for one, Tressa was quick to respond and her team was very helpful. The one time something did get messed up was when I sent an email updating something in my family’s auto insurance policy and I later found out the information was never actually updated. Although this mess up did happen, Tressa and her team were so quick to correcting the mistake. In my eyes, it’s understandable that mistakes will happen, but what really matters is how your insurance agent and their team handles correcting the mistake. You can expect nothing but professionalism and and down to earth people at this agency; with the quality of service that every client deserves.

I have my auto, renters and umbrella policy with Tressa Williams and she is by far the best agent I have ever had. She’s attentive, professional and made signing up super easy. I highly recommend Tressa Williams State Farm.

If I could give negative stars I would. I am never able to get ahold of Tressa, or her team in a timely manner. If you want your policy to double in cost over night with no forewarning or reasons, sign up here.

I moved back to CA about a year ago, and needed a State Farm agent. My first experience wasn’t great — they screwed up my policy, and also told me that all my premiums had been paid when they hadn’t — but I was busy with a new job and decided I’d just stay with them. Big mistake. Most recently, I bought a house and needed a short term renter’s insurance policy prior to the close on my house. I have called twice now, and no one has returned my phone call. The last call I even mentioned that nobody called me back after the first call. I will be transferring all of my policies to a different agent ASAP.

I’ve been a client of Tressa Williams for several years now. She helped me pick the right Life and Auto insurance plans, and is always available with any questions or concerns. Why I had a minor accident, she really helped walk me through my options and I felt assured that I was doing all of the right things. Her staff is also very helpful and accommodating. Looking forward to many more years of excellent service!

Tried calling and emailing this office on two separate occasions as I’m looking for a new agent. First round: no response. Second round: I tried again months later. I think they called me back on accident. Talked to someone for a few minutes and they promised to get back to me.
Never did. Yikes. Big red flags. Guess they don’t want my business. Would be nice to get a meaningful response, either way. Can’t imagine what it would be like to deal with them (no calls back?) in a claim situation…

I met Tressa Williams several years ago and almost immediately signed up for life insurance with her. As a CPA that focuses on individual tax issues, I had never seen someone explain to me the benefits of life insurance for me and my clients. Since then, my brother, his girlfriend, my parents, and several clients have begun using their services
Over the last two years, I’ve met another star in her office, Krista Peters. While I started my work with Tressa, Krista has often been the person answering questions, handling other claims and issues for me and my clients, and been a strong go to person. I would feel comfortable referring Krista and Tressa without question. They are thoughtful, respectful, and offer a tremendous service. Please use them with confidence!

I truly love Tressa Williams and Fatima Muhdi at State Farm. They have taken very good care of me. They are extremely responsive and assist me even when it is outside the traditional scope of what my agent needs to do. I highly recommend this branch!

So I have life insurance through another company and Tressa and her team really helped me out by letting me understand what I had and what I really need. Tressa set out all the options for me and explained that I actually had a good policy set up by another company. I opted to get whole life (which is the way to go) for my wife and was able to add more coverage to myself. Krista (the office manager) was extremely helpful in getting all the paperwork signed. She even went out of her way to pick up papers from my work, that is so awesome cause I am really busy. Krista made sure she followed up and had everything in order with the applications and always had an awesome smile on her face. Everything went through perfectly, Krista was even able to handle a little mistake within seconds. These are the people to see about life insurance, don’t go anywhere else.