Tonk Insurance Agency

The only reason I gave this place one star is that you have to give them something. The first time I called this place it took about 3 weeks for them to return my call. The woman barely speaks discernible English. She pointed me to the place on her website where I could print out the paperwork I needed, then hung up. ***BTW, don’t be fooled by the professional looking website.
I called back a couple of days later to make an appointment to bring in my paperwork and pay for my insurance. I waited ANOTHER 3 weeks (at least!) and never got a response, so I called a couple more times to get the generic outgoing message that comes with the answering machine when you buy it. There was no «vacation» message or anything stating that they were away, so I decided to go down to their office during the business hours that they have posted on their website. I also wrote down the directions from the site instead of just using Yahoo maps or something, which turned out being a mistake as well. The directions are way off on the website.
SO…I used probably $ 5 in gas driving all the way over to this place. The office was in the corner of a dark hallway with no windows to peek in. The hours were posted on the door, but no sign saying that they were away for any reason… YET…locked door, and no lights coming from under the windowless door.
My insurance lapsed and I never did get a call back. Shame on me for sticking with these people this far.