Shell

What a joke! I thought, when I paid the cashier $ 20 (including their premium wash plus a $ 5 tip), I was going to get their best care. I thought wrong. I ended up doing most of the work like DIY, vacuumed my own interior, wiped down the door frames, and wiped down my own windows. AND, I had to ask for air freshener (which smelled like spoiled strawberries) and ask for tire dressing. What happened to my $ 5 tip? It was charged as «non tax merch» and never left the register.

This shell stinks. Came here tonight 6:57pm. Attempted to pump 91 octane into my car at pump #1 but pump was not working. There was no out of order sign. That’s fine. It happens.
I move to pump #3 and attempt again to fuel with 91 octane. This time it is pumping extremely slow. I go see the cashier to ask what’s going on. The attendant is on her cell yapping with her friend. She tells me they are out of 91 octane. Yet I am being charged as it slowly pumps into my car. Refund would’ve been nice as I’m sure no gas was even pumping into my car. Plus attendant didn’t even care. No urgency to put a sign up of notify other drivers. She just continues to yap on her phone as if I’m the one in the wrong. I feel like I was just swindled out of ten bucks. Not the end of the world or huge deal. Terrible customer service. Bye shell you stink.

Sucks, I filled my tank and accidentally chose the most expensive car wash. So, I treated the car a lil special and why not? BUT, the sign said 1 vacuum token and a towel dry, which I rec’d neither… AAARRRGGGHHH!!!
NEVER AGAIN

Being next to a Valero this is going to seem expensive. Well it is regardless. Theyre really big on pimping their car wash and give discounts on gas if you get a wash. The drive in is convoluted so much that they blocked off a driveway from the street. So getting in and out is not intuitive. But if your car likes certain additives (lets face it thats what distinguishes gas vendors) which Shell uses than this will fit the bill if youre running on fumes