Sam’s Arco Gas Station

If i could give 0 rating they deserve it. I contacted the Tesoro Corp which they referred me to the regional office handling the management at this site and filed a complaint with this station regarding the 2 employees. I should get a call back within 5 days. The regional office was apologizing for the actions of these 2 people and gave me a case number. If you have a bad experience report them at 1800– 333– 3991.
Went in yesterday in evening to pump gas. Decided to put a little air needed in my front tire on a 2015 vehicle. I placed $ 1.50 in quarters in the machine (all the change i had in quarters since it was QUARTERS ONLY) and the air pressure coming from the machine was barely blowing. I tried numerous times to fit the worn old nozzle in my tire which resulted more in letting air out. i gave up and went to ask for help. No attendant present in the snack shop, so i walked around to the mechanical shop after seeing no one was there and customers gave up and left their purchases. i ask if someone could help me with the air machine. older middle eastern guy who had a limp looked at me and I could already tell he wasnt going to be much help looked as if i was bothering him. He went and called out to the attendant «Luz» who came out from the bathroom which she was cleaning. Somewhat Making a long story short. Luz went and turned on the air machine tried to place the nozzle herself on my tire to try to «prove me wrong» after she claimed the machine was working and that the problem is my tire. Asked her for my 1.50 back in quarters to go to another shop. She said no rolled her eyes and walked away. I followed her and I asked the guy in the shop to help me since Luz was being a b$!#& and he basically said the shop and gas station is seperate and no he wasnt going to help me. i asked BOTH who was the manager and THEY BOTH IGNORED ME… Happy to say that in the end i got my 1.50 back from Luz although she huffed and puffed punched in the register rolled her eyes and cursed under her breath and basically tossed in my hand a bill and 2 quarters when i walked back inside the snack shop after she saw me telling another unsuspected victim to the air machine to not use it since it was not working. No sense in any customer service from the shop or gas station. I kept my cool the whole time althought i was persistant in getting help or my last quarters back.
This shop needs to teach these employees some customer service skills and replace the nozzle on the air machine or fix that machine. i def wont be back here for nothing. There is another gas station just a few blocks down who were VERY NICE.

What can I say about this gas station? It’s a gas station! I come here two to three times a week; each trip is always a full tank, which is breaking the bank for me since gas is insanely going up again. Sighs. Never really notice much what’s in the store ’cause I’ve never been inside despite the fact that I’m a regular here.
I like that arrows are provided, which I find almost always helpful; let drivers know where to go to face their vehicle. But then again, there are those rebels. Gotta love those rebels. I come here around noon time and I can’t recall a time when there was ever a long line. The universe must be in favor of me!
I also like that cards are allowed ’cause I’m not a fan of using cash since I want to fill up my gas tank, and I don’t want to have to go to the cash register, hand in $ 45, and once my gas tank is full, it reads $ 44.21. Now, I gotta pick up my change, and I find that a hassle ’cause I’m always on the go! No time.
I use my ATM debit, and I dislike the .35 cents fee. I know it’s only in cents, but hey, it’s still robbing my money!
Overall, this gas station is convenient for me; closer to home and that’s how I like it.

This is my corner gas station !
*** Good cheap price for gas
*** Easy in and out
*** Fast… i get gas in the morning when there is not a long line !
*** Don’t feel aggravated for any who is going the wrong way on the line ! lol
I usually pay in cash or debit card inside so from the NO credit card doesn’t bother me.
I like oldschool :)

Getting gas here felt like getting in a time machine and going back 20 years… and not in a good way. They wont accept a credit card, only cash or ATM. On top of that you can’t even pay at your individual pump, instead there is a single pay kiosk in the middle of all the pumps. When it’s busy that means you have to wait in line just to pay before you can even start pumping your gas… seriously it’s 2011 people!!!
This place is also extremely run down. Everything is dirty and/​or broken. The pumps take forever, these seriously have to be the slowest pumps in the South Bay. The lanes are extremely narrow making it a hassle to get in and out of here when it’s crowded.
The only benefit to going to an Arco station is that they have AM/​PM stores filled with insane amounts of things to drink/​snack on. This location doesn’t have an AM/​PM, instead it has a dingy little matchbox store with almost nothing inside of it.
The gas is only a fraction cheaper here compared to the only gas stations in the area. This is definitely the first and last time I will ever get gas here.

Definitely one of the cheaper gas stations in the area.
Gets really packed over the weekend when there are lines of people getting gas, I usually filled up during the week though to beat that.
Decent service inside the little store too.

This is an easy to access Arco that usually has the best prices in the area. I’ve never had problems with the pumps or anything there… nuff said.
See ya there!

This is the one of the cheapest gas stations in the area… even besting Costco’s wholesale prices most of the time.
It’s also so popular that the ATM payment machines outside are cracked and missing buttons. And the arrows directing you to stations have weathered to become bidirectional — causing some potentially funny parking positions. Most times you come here, some crudely handwritten signs will tell you that half the stations are completely shot, but in California, cheap gas is cheap gas.

Good Arco, easy to get to (not on a major intersection). Gets busy… but that is because it has good prices! Has easy-​pay station and newer machines.

This is usually where the cheapest gas is found in the city of Santa Clara (as is most Arco stations) but be prepared to wait. This is a particularly small station so the lines can get long, especially during the evenings (after people work) or weekends.