Rite Time

Tai called back in May after seeing my post and he assured me that he is working on my watches after tying up some loose ends with his business.
I tried to contact him in August via the phone number but it is disconnected, anyone knows his forwarding info? email?
Thanks

Awesome place to get your watch fixed. Owner even got a watch fix that the store I got it from refused to fix. Highly recommend to everyone, nice guy and very fair. He was kicked out from his former location, and his partner stole his clientele. I rarely write reviews unless its worth it, so take my word, its a great place.

i love the service i received there. my husband has been going to Tai for many years ever since he started his shop in cupertino. we recently found out that he moved to santa clara. we like him so much that we decided to follow him, even though it takes about 15 – 20 min to get to his new store from our home. we received the same great service that we have always gotten. and also learned why he had to move.
he was FORCED out of his cupertino store by the landlord and the landlord opened up the exact same store as he had… so tai lost a lot of business… i really think it’s not ethnical for people to do that to other people…
anyway, let’s all support tai and go get your watch fixed and battery changed ($ 7.95 for my watch) at his new place!
highly recommend this place for anyone!!!
he is super fast too! we like tai a lot! :D
his new store is in the rangoli indian sweets plaza, inside HR block and fedex. they share the same store.

Amazing service!!! I brought in an old watch because the battery had died out years ago. The owner was able to replace the battery and crystal while I waited. Super fast service at an affordable price.

Went here again after talking with some of the staff at Cartier. The official stores knows very little about replacing bands, sizing and or maintenance. You really can’t blame them since retail typically cares more for selling than repairing. Obviously the only trustworthy experts intown were able to take care of things for me professionally and probably half the time/​cost as well. I wouldn’t bring my watch anywhere else if I want a technician that knows what they’re actually doing.

great experience! Brought my vintage automatic Seamaster Omega watch in for repair for the first time since 1970’s and Tai gave me a reasonable price for overhauling the watch and giving it a brand new crystal.
It took a few weeks since Tai had to work with his suppliers to get me the correct crystal size and parts. Tai even followed up with me during the repair process to give me any heads up. After everything’s said and done, the watch was running smooth without any problems.
Would come back again for any watch/​clock repairs.

The place is a bit hard to find as it’s inside a Postal Annex location. The owner was nice and easy to talk to. I two batteries replaced and a link adjusted for about 17 bucks or so, not bad. He made sure to test the old battery first which shows a nice attention to detail. I wouldn’t mind coming back in the future other watch related services.

Second time to the store. It’s moved from Cupertino to Santa Clara. Replaced 2 watch batteries and finished within 10 mins. Very professional. Love this store.

Five stars all the way! This watch repair store is a hidden gem located inside of Postal Annex, in the same plaza as Fish Market. I’ve been here twice so far, and will definitely bring my watches here from now on! The first time, I brought in an old Fossil watch for a battery replacement. He replaced it in less than five minutes… I barely had enough time to browse Facebook on my phone! I had a coupon, and it cost me only $ 5.95.
The second time, I brought in a watch that had the face super-​glued onto the strap. I had glued it on because it was loose and kept falling off… but I didn’t think about the fact that I would actually have to open it and replace the battery one day. Tai took extra care when trying to remove the face… it was really stuck. I decided to go to Lucky’s across the street, and by the time I got back he had changed the battery and fixed a part that was broken… I was amazed and very grateful! To top it off, he only charged me $ 5.95, saying, «You had the coupon last time, and it’s still good.» :)
Thank you, Tai, for excellent customer service at affordable prices!

I came by here to get my battery replaced. It was super quick and he noticed that the battery had not lasted long from the last time I had it replaced. To me paying attention to that is nice, it means he was thinking about more than just getting it done and collecting the cash.
Event though it was their first day in the new place he still was super fast and super nice. I will definitely come back here to get the watch taken care of. His prices were incredibly fair too. Thank you!

what a great experience! i’m a collector of funky/​cheap watches which means that, in addition to having to spend the better part of a day, twice a year, resetting the time, i’m in an endless cycle of replacing batteries.
i’ve gotten pretty good at doing most of them myself, but i have a handful of watches that either require very funky tools to remove the back (without destroying case) or are impossible to put back together without the right setup. i’ve tried the local jewelery stores and while the do a fine job, the battery replacement costs almost as much as the watch itself. i’ve also tried the ‘cheap’ local watch battery chain with very mixed results (including a broken crystal on a cherished watch).
so i collected up a bunch over the past year and decided to use Unilocal to help find a new shop, and that lead me to Rite Time.
went in yesterday with about 10 of my toughest changes (and 4 that i thought i could handle but got stuck in the middle of the job) and Tai was amazing — did all the watches in record time (no pun intended), reset the time on the strange japanese watches i have with no manual, and chatted most knowledgeably about watches and the best way to maintain them. he even stayed open a bit later than usual to make it possible for me to get my watches back the same day.
couldn’t be happier knowing that my watches were treated with the care they deserve by skilled hands and i cannot recommend this local business highly enough!

5 stars for great, fast service.
I brought in 2 watches for new batteries and the owner replaced them in less than 5 minutes. $ 8 for a standard battery change, $ 15 for higher-​end/​designer watches, and $ 5 for taking out a couple notches on the band. He suggested a new band on the other watch, since the leather was falling apart (the new leather band I bought was $ 20). He even taught me how to take care of the watch and explained the type of battery he put in. There is also a stamp card for battery replacements, buy 4 get 1 free.
Would definitely recommend and will come back again for any watch needs.

Tai is great. I have a Tissot watch and my wrist band broke. Turned out it was a broken pin. Tai fixed it quickly (within 2 minutes) and for no charge. He then adjusted the second hand on my watch which other «watch repairer» didn’t bother to do when I had them change the battery. He refused to take money for such simple tasks. He says he’ll charge for more substantive tasks. If you have a watch repair job, take it to Rite Time. They are professionals and real experts — and friendly to boot. They also fix Grandfather clocks and do house calls as well. Give them a call.

Fast and friendly service! I came to get some links removed from my watch. The owner greeted me with a smile and got to work immediately. He noted how the watch fit on my wrist, and it only took a few minutes for him to take the links off. It only cost $ 4.95 and I was in and out in less than 10 minutes! Definitely recommended.
Icing on the cake — located less than half a mile from my house!

I came in to change my watch battery, and I was in and out within 5 minutes. I’ve driven by a million times and I’m surprised I never noticed this place until I searched for «watch repair» on Unilocal

This is what Unilocal is all about… finding little out of the way places that no one except the locals know about, places that give you great customer service at competitive prices.
Of course I use the term competitive loosely because I wasn’t able to find a better a better price for my battery replacement in over a dozen local shops. There simply was no competition.
But the customer service was special. My watch was an old Ani-​Digi databank from Casio that I was not willing to give up in spite of the scratches on the face. Tia smiled took the watch back to his bench and managed to completely polish every single scratch off the face of the watch… all for the price of a battery replacement.
His knowledge of current technologies also makes it easy to recommend his service to my friends.

Let me start by saying I received some of the best customer service I have EVER had last night!
I was a first time customer who called at 6:01 pm; I called to check the hours because I had two watches that needed links removed before I left for town. I was informed that the store closed at 6pm. The owner then asked where I was and told me if I could make it in 15mins he would wait for me. Well I made it in 14mins and as I walked in I was greeted warmly.
I had pretty much expected to drop my watches off and pick them up the following day because they were already closed. We talked about my watches and decided on how many links to remove. Then I was told, «Ok, I just need about 15mins». Yes, he stayed even later to complete the work, not just except my watches.
He got right to work, removing the links from one watch, then had me try it on, ended up having to add a link back, tried it on again, prefect fit. For watch two, removed a few links and it fit like a glove. He reassembled all the extra links and stressed that I shouldn’t lose them, he even put them in little baggies (yes, separate baggies) to help prevent losing them.
He charged $ 4.99 for each watch for link removal; mind you I was ready to pay about $ 20. (I’ve never had to have a watch repair and didn’t know what to expect).
But I walked away in awe of Rite Time’s customer service. For now on, I now know where to go when I need a watch fixed in a jiffy (or at all)!! HIGHLY RECOMMEND!

I have passed this place probably 10,000x and I finally needed to get a couple watch batteries replaced that were long overdue (5+ years).
I rode my bike over and dropped them off. The two people were very pleasant and helpful and they got my watch batteries replaced in the time I walked across the street to the post office and came back. It was very reasonable (under $ 16 for both).
They did not have one tiny screw for my G-​Shock but they gave me contact info of a place that most likely will (PAC Parts).
I really don’t wear watches much but when I do I will make sure to drop by this place again and highly recommend it.
A+

I went in today to get my father’s watch done and he was helping another customer so he told me 10 more minutes, but by the time I got back to my office a few yards away it was only 10 minutes since I had left the office.
He also made sure the beat of the clock was right (used an amplifier to listen to it).
So yay to promptness and professionalism.
Oh, and he also gave me (and the previous customers) a card where you can get it stamped 5 times for a free battery replacement thingie. And reassured 1 year warranty for the battery that was replaced today.
So another kudos for good service.

Just went in today and came out very impressed. I needed to replace my watch battery and found this place through Unilocal.
I have a standard watch and my battery was replaced within 5 minutes while I waited in the store. Not only that, there is a 1-​year warranty on the battery that was installed given that I keep my receipt.
I am very satisfied with the quality of service, the price, and how little time it took. No need to look elsewhere; if you have any watch-​related needs, go to Rite Time.