Kohl’s

It’s disappointing that they are building an apartment complex here. I have no idea if this has to do with the stadium (which has coincidentally pushed many developers to build more complexes in SC) or just low business. Either way, I will miss you Kohl’s. You were a great store and there for me when I needed some clothes on clearance.
The nearest Kohl’s is all the Campbell. Oh joy.

Guess Kohl’s is going out of business. They had pretty weird policies but seemed pretty busy. It wasn’t really a good place for me to shop but I seemed to find myself there when I was in a hurry and desperate to find something close to home and quick.
Oh well, guess I’ll have to plan ahead and order online or go to the mall like everyone else nowadays.
Won’t see ya there.

I have passed by this particular Kohl’s location so many times that I have lost count. And before Kohl’s, drove by this place when it was Kmart.
Well, there is a lot of things here. It is why I am giving this location three stars. But, that’s it. Not everything is discounted. Lots of the items is regular price. For that, I would suggest not buying it here and just go to the other locations.
I guess whatever they are not able to sell will be transferred to their other locations. Yes, disappointing.

I placed an order last night online using my Kohl’s Cash that I received from the Black Friday Sale they had. It was redeemable for $ 15. I was really excited because I wanted to get these two thermals my fiancé has been asking for for Christmas.
To my surprise, after working a full eight hours, with a cold, they cancelled my order because they were out of stock. I didn’t mind since it is the Christmas season and I know inventory is usually crazy.
Anyways, I called customer service to let them know that I never received my Kohls Cash back when they cancelled my order. Customer service told me because I placed my order to be picked up in store, I would have to call the store to have the Kohl’s Cash reinstated, so that’s what I did.
I called the Santa Clara location, where I placed my cancelled order to be picked up and they told me that I needed to contact Customer Service for my Kohl’s Cash code and pin since I threw mine out. By this time, I am a little cranky, but what ever. I asked if i could still use it even though the last day to use it was last night, they night I placed my order that got cancelled, and the nice lady asked her manager, who said yes. (LIAR)
SOOOOO again, I call customer service and they gave it to me. They told me to contact my local store if i have any questions regarding the kohls cash.
I go online and am looking around. I finally found another gift to get my fiancé! I enter the promotional codes in… they work. Then I enter my Kohl’s Cash in and… IT DOESN’T FREAKING WORK!
I call my local Santa Clara store and for the FOURTH time explain the situation… THIS IS WHY

I have never seen this store overcrowded. They have good products and cover many aspects of life from dress to silverware.
Sometimes you have a hard time to find what you need…

A great and helpful worker named Frando makes me want to shop again At Kohls. He was very helpful and respectful. He answered my questions and assisted me to get my items properly. Way to go FRANDO…

I hate that the floor associates are more concerned about chatting on their phones than helping people. The checker delayed checking us out and kept INSISTING that we sign up for the stupid Kohls credit hard multiple times. As if. This place feels like a flea market with all the niggling and horrible customer service.

A decent Kohls with a lot of inventory. However the clearance racks have no sorting whatsoever. The size tags don’t mean anything so you might as well just rifle through the racks from one end to the next.
I got two dresses and a top for $ 30 which is pretty good. They always have coupons so be sure to sign up for their email newsletters.
There is plenty of parking here.

Never coming here again. Piss poor customer service every time. Place is always a mess and nothing is prices correctly.

Most of the reviews on here are about bad customer service. If you’re not going to expect customer service (since there’s mostly no one to help you), this is a great place to shop. Some of the stuff is top notch and priced reasonably. I would suggest going in the afternoon when there’s plenty of parking and not that many kids running around. One of the things I loved was that clothes were neatly ordered and stacked, unlike many stores where just sorting through them is such a pain and kills the experience of shopping.

Sumana at the front register was not helpful. She was demeaning when I said I didn’t want to apply for kohls card saying ‘why you don’t want discount’ in her Indian accent. There was an item that was a duplicate and I asked her to refund me the one item. She wouldn’t. I asked her to void my transaction and start over. She wouldn’t. She sent me to customer service where I had to wait in another line.
She sucked. Also management needs to tell her to wear deodorant.

By far the worse customer service I’ve ever experienced at any kohls and that’s an understatement!!!

I work in retail so I understand customer service is not an easy thing when the work hours are long and sometimes you’re not in the mood to chit chat. That’s fine. But to give attitude is a different story
Today I went in and the finally got my turn at the cashier. It was an older lady, she rang up my item and then asked for my phone number. I asked what was that for. She said it’s for rewards. I refused politely by saying no, that’s fine, thank you. She replied back: it’s not fine ! I still trying to be nice and said: that’s ok, i seldom come here. I appreciate the offer. Thank you. She gave me my receipt and didn’t say anything.
I don’t get why she should be the one who got mad because I refused rewards? Couldn’t a customer even decide whether they want rewards instead of being pushed at?

There are always bargains and love the Kohl’s cash. A single line means you never get stuck in a line. Plenty of parking here.

Spend $ 50 and get a $ 10 coupon back! That’s a great deal! I never really shopped at kohls, only went in to look for a dress shirt for work. I found what I wanted plus more. There’s a huge selection of pretty much everything.
If you love deals, they always have a huge selection of clearance from 60%-80%+ off! I found these cute pants for $ 4! Original price was $ 40.

I always see these coupons for Kohls in the newspaper –yes some of us still read newspapers, despite the internet, and the subscription rates climbing higher than the Disneyland Matterhorn!
So we decide to go to Kohls, site of the old Kmart in Santa Clara, just over the city border. I go with the wife, who knows all the tricks of the trade to getting the best bargains, bonus points, and ‘funny money’.
I’m looking for some flashy mens sandals, not like the usual dull black and brown Neanderthal types I see in most stores. Now some of you may think that flashy mens sandals are a contradiction, and maybe so! I come in my passion flower colored Birkenstocks, which I wear only when I go with my wife. Don’t want to give the wrong impression!
I see some Croft and Barrow sandals in a light brown and light gray color. Light color, thin velcro straps. I get a pair in gray, but can’t find the tan color in my size 8.
I like the looks of them so much, and check with a store associate on availability. Good service, and we go to the Palo Alto store to get two in the tan color.
Four weeks later, on a Sunday morning at opening time, just before the 30 day deadline for returns, I return all three pairs of sandals, with no problem, and no waiting at the return area in back of the store.
Best time to come to Kohls is Sunday morning at 10am, as a lot of their customers are at church. No line, no customers, more staff than customers, nobody to step on my toes in my $ 100 Chacko womens sandals!
One time I went to Kohl’s after work on a weekday to return stuff. Big mistake, as the line seemed to be as long as the Baltimore Ray Rice jersey return line!

I end up buying underwear. Not sure when I will come back to Kohls, as I read somewhere that American men buy new underwear every 7 years!
I know that my wife will buy me underwear, whenever I ask her to, and it will be before 7 years, as the elastic goes after about 1 year of hot water washes. Not a good thing if you young Unilocalers wear those saggy pants, as you will show more in the back than you bargained for!

Known about this for a while, but thought I’d give my fellow Unilocalers a heads-​up:
Construction on this site will begin sometime in 2015, possibly early in the year.
For more information:

I shopped this location and my experience was horrible no cashiers, and the one
cashier they had said we have no help because the prices were cheap, also the manager had a group of workers huddled up yelling at them as customers listened very unprofessional. I won’t go back

This Kohl’s is rather expansive with plenty of parking. The inside of the store is neat, although the sales/​clearance sections could use some more attention. They have a number of popular brands, including celebrity/​famous ones such as Vera Wang, Jennifer Lopez and Lauren Conrad. They also have a number of sales throughout the store.
Overall, this is probably one of the better Kohl’s I’ve been to.

I received 2 gift cards from my grandmother this Christmas for Kohl’s, so I ended up at this store in Santa Clara. Either this store is exceptionally bad, or the Kohl’s brand is a lot worse than I remember.
First I attempted to find a few things I needed. My son needed rainboots, and I could use a new bra and some slip-​on walking shoes. I started in the bra section, and couldn’t find anything under band size 34. I wear a 32, which is not all that unusual. I’m not «skinny», I wear about an 8 dress size, which is pretty average. Why don’t they carry any band sizes below 34?
Then I headed over to the shoe department. Unable to find any rain boots in the kids section. I was told they NEVER carry rain boots. Yet I did find a pair of snow boots! Very odd considering it usually rains around here in January, but I’m not sure when it’s ever snowed in this area.
Then I tried the women’s shoe area, thinking that slip-​on shoes would be a cheap and easy find. Not so much cheap… The cheapo canvas slipons they had hanging from clips were $ 30! These are the same quality disposable shoe you can find at Target for under $ 10. I finally found a pair of slip-​on walking shoes I liked in my size, 7.5, but I couldn’t find a 7.5 box for them. They were in a size 8 box. I figured they were priced the same, so it wouldn’t matter, so I put them in my cart and continued shopping.
Next I tried the home goods area to see if they had a juicer or blender that was decent. I scanned the UPC codes with my Amazon app, and everything they carried had poor reviews and was half price over at Amazon. Why are they charging $ 199 for a blender that you can buy on Amazon for $ 107? Most of the other kitchen items were crap Food Network products. I couldn’t find a single quality brand there.
Then I tried women’s clothing. I had the same problem that I had with the bras, most of the clothes seem to be meant for plus size women. I would find an occasional size 2 or 4 that would be too small for me, then they would jump up to size 16 or 1X. None of the clothes seemed to be on the correctly labeled hanger, so when I would finally find a hanger that said «S» or «8», it would have a different size shirt hanging on it. The clearance sections were especially painful to search through. I’m used to looking through messy racks at places like Ross, but Kohl’s was even messier. Nothing was even organized by brand or size or clothing type. you’d have size 2 shorts next to size XL sweaters.
I got fed up with the women’s clothing, and figured I would pick up some clothes for my son instead. The boy’s sectional was relatively well organized, at least better than the women’s. I found some of the JINX brand Minecraft shirts that my son likes. They’re more expensive at Kohl’s than at Target, but it seems like everything at Kohl’s is marked up. I picked out a zip-​up hoodie, another pocketed hoodie, and a t-​shirt. I figured the clothes would put me just past my gift card limit.
I went to check out, and there was only one lady there working the register. The first problem we ran into was the pocket hoodie didn’t have a price tag on it. Rather than attempting to get the price from the back, she rang it up as the same price as the zip-​up hoodie. Then the shoes rang up fine, but when she opened the box and saw that they were size 7.5 and the box was 8, she said she couldn’t check them out. I told her that’s the box I found them in and they all seemed the same price, but she insisted that it would be the wrong SKU and she couldn’t check them out. She rang for assistance for another associate to find the 7.5 size box. She then took the next customer in line.
I used this opportunity to go back to the boy’s section and find the same pocket hoodie sweatshirt, but one with a tag on it. It ended up being $ 30, not the $ 35 she had rung it up as. I came back to the register and waited, and the shoe guy came and said he still couldn’t find it. He took the size 8 shoebox back with him and I waited some more.
By this time it had been 15 minutes since I first got to the checkout. There were no customers ahead of me, and I was just trying to check out my 4 stupid items. I asked again if I could just buy the shoes in the size 8 box and be done with it, she said no. So I just told her I was leaving, I had better things to do than wait at a checkout for more than 15 minutes waiting for them to find another box for the shoes.
I came back the next day, found my size 7.5 shoes in a 7.5 box, and got the zip-​up hoodie for my son because I didn’t want to deal with the missing tag issue again. One of the $ 50 gift cards rang up correctly, the other one only rang up as $ 25. I told her I didn’t have receipts for them since they were a Christmas present. I think my grandma got ripped off and the employee must have pocketed the other $ 25 when she bought them.
Overall, a terrible store. Messier than a Ross, less selection than Target, and more expensive than both. I will never return here.