Ez Clean and Handy

Updated. While I used their cleaning services for 3+ years and was super happy with Dominico and his team for the longest time. My experience with them changed dramatically once we sold our home and moved to our new place. I used him a couple of times after I moved and found that he was trying to clean my much bigger 3000 sq feet home in the same amount of time (less than 2 hours). Basically he spent this amount of time in my old home that has half the size while charging me double. Really bad service. And his rudeness when it came to rescheduling the cleaning appointments was the last straw. I fired these guys and won’t recommend them to anyone !

They are awesome. They always come with at least 2 people so things get cleaned fast.
They are detail oriented. I love their work. My counter tops sparkle and smell great.
I would never give them up! Its like when you find a good doctor or mechanic. You stay with them.

I’m really surprised to read such poor reviews about these cleaners.
The first time I scheduled, I emailed them. Everything worked out fine. They came and did a great job cleaning my 2-​bdr apt. I didn’t read my Trubates deal well. they told me I had one more session.
The second session, I booked, but they did forget to come :(. They rescheduled it easily enough and also did a good job cleaning the second time.
They were able to clean the bathroom, the kitchen, sweep, dust, vacuum. Overall, I’m satisfied and would call them again.

I bought a Trubates for two 2-​hour house cleanings.
I’ve left at least 6 messages over the last 2 weeks but haven’t received a callback. Very poor customer service.

This review is solely based on the administrative side of this company. I too had a Coupon for a 4 hr house cleaning. I called in January & left a VM, Dominico called me back that evening & set the appt up for 2 weeks away which was fine, there was no rush. He called me the night before the scheduled date to tell me that he wouldn’t be able to send anyone as the schedule was booked — how could it be booked if I had set the appt up 2 weeks ago?! Fine, we rescheduled for early February, he told me that they would be there between 11am-​12, they never showed. I left the house as my lunch concluded and he called me at almost 2 pm to tell me that they were there & noone was answering the door. I Told him noone was there because he told me people would be arriving a long time ago, had they called to tell me they were running late it would not have been an issue. I told Dominico that his company is very disorganized & unprofessional, he said for me to ask for a refund, and I did. If they want to run a successful business they need to answer their phone, call people when they are running late, be courteous & respect other people’s time; it was a complete waste of time dealing with these folks.

got a trubate for two 4-​hr cleanings. we hadn’t even moved in yet but apparently needed a «deep cleaning». it would’ve been extra, which would’ve been fine but they didn’t ask if we wanted to pay it so i guess they did a regular cleaning, which appeared to be a quick wipedown at best. we cleaned more ourselves.

Bought a Trubate for 2 sessions. First one went just fine, although they were somewhat late. Had appointment for today, and they were supposed to be here between 1−130pm. As of 3 pm, they had not arrived nor called, and did not answer phone nor respond to messages. We ended up leaving another message to cancel (not that it appeared they were going to show up at all, anyhow), because we had to be somewhere at 530 and could not wait around any more. Very disappointed!

I bought a Trubate gift certificate for housecleaning from this company and they didn’t show up to the appointment. I called and they said they forgot. We rescheduled for today, and again he didn’t show up! I’ve called the business several times and got no answer. Very poor service.

Always on time, flexible, and clean my one bedroom apartment very well. Dominico himself is very friendly and honest. Would certainly recommend to friends.

They do such a wonderful job, and I always notice the second I get home. I’m a working student, and coming home to a clean house is what I look forward to every week. It’s all so thorough, everything from the kitchen, to the bathrooms and the bedrooms, nothing is missed. And being so busy, I need all the help I can get. I also greatly appreciate that Dominico is very amiable and professional. I was positively ecstatic today, coming home from an especially long day at work – they really know how to make a customer happy!

Excellent job! Very professional and my house looks lovely. Thank you Dominico and Christina.