Copy-Craft

Copy Craft is economical, the turnaround time is excellent, the staff is very professional and friendly, and they are a local small business to boot!
I am grateful for them! Thank you Swati and team

I work at a small business and we get almost everything printed here at Copy Craft. Their prices are competitive, their turn-​around is very quick, and their staff is extremely friendly. They are always able to handle our jobs, even when we need them in a rush. They have saved us several times by getting our jobs done super fast!
They were even nice enough to give me a discount on a personal project of mine. We have used them for years and I highly recommend using them!

It’s almost 9 am and it’s still not open. No message or notes. Keeping opening hours should be the most basic responsibility of a store and they’re disrespecting the customers by making them wait outside sacrificing their valuable time. I’m extremely disappointed.

I can’t imagine giving them anything less than 5 stars after multiple times working with them: having a reader printed, having business cards made, getting a poster printed.
Swati has always been really good about working with me to make sure the final product looks the way it should. She’s easy to reach, willing to talk as long as necessary to make sure all my concerns are addressed, and even points out things like an image on a poster being blurry.
Compare that to most places, which will go ahead and print something that looks crappy, and then take your money.
I’m bewildered by the negative reviews. In my opinion, the SCU community is lucky to have CopyCraft just down the street.

They we’re suppose to open at 830a. I was there from 830a until 850a last Thurs, but still no one came to open the store. What a waste of my time. I’d call ahead if I were you.

These people are Thieves. Unprofessional. Senseless.
Thieves because they charged me 140 $ and didn’t give me my cards.
Unprofessional because they got these H1 visa people behind the counter who hardly can speak English.
They are so senseless.

They print out all the Santa Clara student business cards! I love it! Got 100 business cards for $ 13 and they were ready in a day! They’re open till 6:30pm too! Swati (I think that’s her name) was very good about keeping in touch to confirm the order and letting me know when it was ready for pickup. I feel so professional. They’re so pretty! I’m gonna stick them all over my apartment as decorations. Done and done.

Work with them on a consistent basis for multiple projects for work and they always get things done EARLY! Pricing is great, communication is easy and always friendly.
They’re great at helping pick the paper you need (advantages, disadvantages, what the end result will look like), compare pricing, give a timeline, and they call/​e-​mail me ASAP when it’s ready if I sent the wrong file.
Copy-​Craft makes it easy to get things done right!

Great, friendly service and reasonable prices. All of my dealings with them so far have been positive. I usually go there to purchase course packets (for SCU classes I am taking). They do a really good job on them. I had business cards made here as well and I was happy with the final product.

In my opinion, this place doesn’t really know what’s involved in the printing business. Sure, they charge a little less than the other places but the aggravation isn’t worth the time or effort.
My project consisted of a printing a small banner and business cards. I called ahead for an estimate and then headed over with prepared art files for both projects. Both were very simple projects, one color on white backgrounds without any rush deadline. (My background is in Graphic Design and I have worked with numerous printers in the past) The banner turned out ok, not perfect since there some small black lines and spots in a few areas, but I accepted it. The business cards turned out very poorly, the typography looked blurry and the cropping was inconsistent, some were cut to close on the top while others were cut too close on the bottom — the difference was quite noticeable. After telling them I was not able to accept the job, they offered to redo it. 5 days later, they called and I went in to pick it up. The cards looked identical to the previous ones, blurry and inconsistent cropping. I wasn’t even sure they redid the job. I explained the problem again and the lady said «We just use your file, that’s the way it comes out.» She did not understand that Illustrator files or PDF files do not produce blurry type. She then stared at me and said «No, that’s it, I will just dump them and you have to go someplace else.» Thank goodness.

Stay away like the black plague. Sure their price is a few dollars less than the other printing companies but damn they make you pay for those savings.
First of all, it’s incredibily difficult to communicate with them over the phone. They ALWAYS talk over you or cut you off mid sentence. Even after I asked 3 of them muliple time to not do so. Learn how to communicate properely.
Second, they missed their dead line several times. Each time though, they tried to turn it around claiming that it was my fault. If you guys learned how to listen to instructions instead of cutting us off, I am confident you could have executed my directions effortlessly and on time! EASY!
Third, when I asked about the gauge of one of my banners, the female owner dared to sigh like my teenage daughter does. Totally unprofessional and childish! Couldn’t believe a grown lady who is suppose to be professional was acting in such a manner!
Fourth, they made an error on one of my signs. When I brought it to their attention, instead of even attempting a half ass apology, the same female owner claimed that that too was my fault. WOW!!! Am I suppose to catch something on my cell that their designer didnt catch on his huge computer screen? REALLY???
And finally, I also experienced different quotes from different employees. It seems as though they try to gauge what type of buyer they have and charge less or more depending on their assesment. So, I guess if you to decide to gamble with Black Plague, make sure you sound as if you have many quotes so they will lower theirs.
Again though, they will be cheaper, but you’ll pay for it a serveral times over.
0 Stars if possible!

They do okay work but the people that work there are shady. I have been charged different prices for the same black and white copies and for faxes, so make sure you ask how much the job costs before they do it for you!

Awesome service and prices for quick turn prints. I have used them for a couple years and they are always on time and good quality!

Nice people, friendly service. Good quality work (I’m not going to be overly critical as I was just having some color flyers made), and far cheaper than Kinko’s.
I like it here.

I’ve been here a few times, their prices are reasonable and the quality is OK.
I had to get a poster printed here and the first time it did not come out right so they reprinted it for me. The lady said that the format that I emailed the poster in was the reason why it turned out bad — wish she would have told me this BEFORE they printed it. Nevertheless, it was fixed.
I’ve also been here just to make general copies. It’s slow since you can’t make the copies yourself and you have to wait for their staff to help you. They’re a little sketchy with their pricing (not consistent at all). Parking in the strip mall can also be challenging.

Needed invitations printed and found Copy Craft as the place to do it.
I called around comparing prices and Copy Craft from the get go was very helpful, able to answer all my questions, and the cheapest. Just because its cheap doesn’t mean the quality was too. The quality of the printing job was beautiful! For wedding invitations, it has to be!
I was scared that with requesting so much I wouldn’t get exactly everything I wanted done right.
I needed 306 color prints on a specific cardstock that I provided. We provided 7 different PDF files with 2 of the files needing to be printed front and back on the cardstock. All files had different printing quantities.
Went in Wednesday afternoon, ready for pick up Friday afternoon.
End result: perfect and beautiful!!!
Tips: Make sure you write down the quote and make sure they charge you what they originally quoted you for. When it was time to pay, they were charging us $.10 more per print. After reminding them and showing them the details/​breakdown of what we originally discussed, we walked away happy: D

If you need a Phenomenal service just go and see them.
I usually get my business cards done from them and they provide really amazing service.
I feel like i am going home to get my job done.
In fact recently when i got my banner printed, i realized that they work same whatever they say «WE CAN BEAT OR MEET ANY PRICE».
Wonder full people
thanks a lot for your help
Arun MIttal

LOVE THEM!!!
Family owned and operated… you can’t beat the service!
Swati and Harish are so wonderful.
Here’s just one example of how great their service is: I needed 200 Gift Certificates printed out asap so I e-​mailed Swati at 10:00am on a Tuesday. She said she would get them to me as fast as she could…12:30pm (same day) Harish walks through our door with non other than the 200 Certificates… I was so impressed.
We get our business cards, newsletters, sandwich boards and more from them. The quality of their work is phenomenal and the price is just right.

Looking for a new vendor, I’ve been calling around to places for quotes on business cards. I don’t know who picked up, but she was SO rude. I’m sorry if I don’t know any of the business card terminology… yeah, won’t be going there… shoot, after my conversation with her, I’d rather go to Kinko’s…

Thanks to Brooke’s review, I found these guys after desperately needing to print 1000 newsletters in 24 hours, without having to pay Kinko’s ridiculously expensive prices!
They were very responsive, and was able to give me an immediate estimate. They also knew just what I needed without much coaching… and 24 hours later, we have our newsletters at a fraction of the cost! I am utterly impressed with the quality, and prices were cheaper than anything I could find on the internet.
I found out they are family owned and both husband and wife run the place daily. I LOVE small businesses (as I am as well)… and will definitely be supporting this place now. I have already given them a bunch of other things to work on, and many more jobs to come!