I am not happy with the bed I bought or the customer service from Sleep Number. I am sorry that I ever bought it!
Kathy R.
Classificação do local: 1 Santa Barbara, CA
Be careful, be very careful! My 86 year old father went into the Santa Barbara store to purchase a bed for himself and my mom. He wanted a bed they could use for now together then later be split and they could use individually… He spent $ 6,853.62 on a SPLIT Cal King bed. Now, only 5 months later, my mom has to go into a memory care facility and they want to SPLIT the beds, one side go with her-one side with him… Well, even after spending over $ 6,000… There is only one mattress pump and one bed frame control box. He now is looking at having to spend an additional $ 2,000 to split the beds or just blow-off ½ the bed! He could have purchased 2 separate beds for less than his initial purchase… Taking advantage of an old man??? You tell me!
Sharkie I.
Classificação do local: 1 San Diego, CA
I went to this store and told them I had a sleep number mattress but I was interested in trying the thermotechnology that helps you find your sleep number by showing your. pressure points. The saleswoman pretty much indicated that was only for new customers and refused to help. Obviously she was only interested in helping me if there was a sale involved. Well fine. I went to San Diego on vacation They helped me there and turns out my sleep number had changed(I had my prior bed ten years). I was so grateful I bought my new bed and accessories down there and had it delivered. Better than paying a dime to the SB store.
Joseph G.
Classificação do local: 5 Santa Barbara, CA
Susan was wonderful! She is helpful, knowledgeable and kind. She never made us feel pressured into buying a bed and didn’t try to push us into the most expensive option. They use a pressure sensor bed to help you find your sleep number(pretty cool) and they let you try ALL the beds out to feel the differences. It felt like their main goal is to get you into a bed that is best for you. We just put ours together last night(which was easier to assemble than most IKEA furniture kits) and we’re loving it! The bed feels and looks like it is made of quality materials and even has a 25 year warranty! I can sleep easy(haha) knowing that I have 100 days to return the bed if I am not 100% satisfied. Check out their financing deals they have going on… Just an idea: if you can’t afford one of the nicer beds you could get a basic model and then buy a foam topper from somewhere else(Costco?).