Patterson Self-Storage

Patterson Self-​Storage is as good as it gets. The place is immaculate, I was in the elevator today and it even smelled great. The front office ladies are super helpful and organized. So are the folks in the carts that drive you around. They have in stock every supply you might have forgotten from boxes to bubble wrap. I love that is a SUPER clean woman run organization. The only minor issue is the prices go up regularly but I reason that’s OK as there are security cameras everywhere, and I feel very safe going in and out. I can only hope the rates don’t go up soon! Thanks Patterson Self Storage for a job well done. Any discount coupons for people like me that have been there for 2 yrs?

just raised their space rents again, and now have instituted a late fee. DId not flinch when I called to tell the i was canceling because of the late fee for the first time, No offer t waive it, nothing. There say their rents are competitive and thats true for the mo to mo payers but for advance payments let say like 1 year, they are no where close.
Prepay a year in advance and get a whopping 3% discount. I did give them an extra star for being super clean and organized. Im moving to another place that offers a rate 8% lower than them and offered me almost a 15% discount on an annual payment. Thats a great deal.

I’ve used Patterson Self-​Storage in both my business & personal life and have had the greatest experiences.
For one thing, it is CLEAN! I’ve been to the U-​Haul storage facilities and… they just don’t compare. They have plenty of carts to help you load/​unload and I feel safe leaving my belongings there. The prices are definitely reasonable when you compare it to other storage places in town and you’re getting way better quality.
When I didn’t need the space anymore, I cleared it out but the office was closed so I couldn’t tell them; I figured I’d go in the next day to do it but I didn’t have to! They check all the spaces regularly and noticed mine was empty/​unlocked so they called to confirm my move-​out — done & done! And again, the staff I’ve spoken to has been nothing but nice.
I would DEFINITELY use them again and wouldn’t hesitate to recommend them to a friend.

I used Patterson over the summer to store my new Mercedes and about ten boxes of personal things. One HUGE pro that I’m extremely impressed about is how genuine, nice, and helpful the ladies who work in the front office are. It was my first time using a storage unit and they answered all my questions and helped me along the way. They also provided me with any moving supplies that I needed. They started to recognize me too.
The storage space was clean and the security system seemed adequate. There are cameras pretty much everywhere.
I only have a few negatives to say about this place:
— the price was relatively steep compared to other self-​storage places, but then again Patterson is extremely helpful, clean, and organized
— I had forgotten which date I was set to pay until and there wasn’t a notification sent out to me letting me know my rent was going to end soon; they only called me the day after I was set to move out which resulted in them having to charge me an extra day (it would’ve been better and nice to have an email or phone call letting me know the date was coming up)
— I tried to send some stuff over the summer to Patterson to store for me but they said that I needed to fill out some paperwork and have it notarized and mailed back to them; I wish I had done this in person when I first signed the agreement so that I wouldn’t have had to go through all that trouble had I chosen to do so
And before I forget, I must mention that the friendly man (security or maintenance worker perhaps?) who drives around in the golf cart is very friendly and asks me how my day is going every time he sees me at my unit. He also asks whether or not he can be of any assistance.
All in all, I highly recommend this place if you’re willing to spend the money for it.
Pros: extremely friendly, clean, organized, quick service, easy, and secure
Cons: didn’t give me a heads up about my end date, steep price, and not extremely accessible as the gate hours are only 7am-​7pm and the office hours differ each day
Verdict: I highly recommend this place if you’re willing to pay the price.

This review is going to be so positive, you’ll think I work for Patterson, but I don’t. I’m just a customer.
I used Patterson Self-​Storage when I moved to Santa Barbara from San Francisco. I had never put anything in storage before, so I assumed the worst.
Patterson amazed me with their streamlined processes, use of technology and super organized front office. They were really on top of everything and provided excellent customer service.
The facility is very clean and very secure — cameras everywhere, access-​code controlled gates and doors, etc.
I only had my unit for a month, but getting in and out was super easy. If I ever put anything in storage again, I’ll definitely use Patterson.
Highly, highly recommended.